Thank you for choosing our hotel during your last visit to McAllen. We also greatly appreciate that you took the time to give us your feedback by returning our guest satisfaction survey. In daily meetings, department managers and I review responses like yours aiming to improve the issues and experiences that our guests encounter. I want to personally apologize for the issue you experienced during your stay. We want all of our guests to enjoy themselves while they are here with us. I will look forward to sharing your concern with our department managers and the entire team. I hope to have another opportunity to serve you. Thank you again for your feedback.

Thank you for staying with us! We look forward to welcoming you again on your next visit! Have a great day!

Thank you very much for staying with us and for taking the time to provide us your feedback, we hope to have the opportunity to host your stay again very soon. Have an amazing day!

Thank you for staying with us and for your feedback, we always read comments from our guests to improve our daily service and to make your stay according your expectations. My apologies because your stay was not according to your expectations, we are always working to improve our service. Thank you!

Bertha, it is amazing to read your feedback, we are very happy you were able to enjoy your room, we hope to host your next stay in McAllen very soon, have a great day!

Jose thank you so much for staying with us and for the amazing rating. We look forward to host your next stay in McAllen. Have a great day!

Thank you very much for brining this issues to our attention, I apologize for the inconveniences this caused during your stay, we hope to have a second chance to host your stay without issues. Thank you very much for your feedback. Have a great day!

Thank you very much for your feedback, your comments help us to improve our daily service. Maintenance will be working in the rooms to fix damages. We hope to have the opportunity to host your next trip to McAllen. Have a great day!

Thank you so much for staying with us and for taking the time to rate your stay in our hotel. It was a pleasure to host you and we hope to see you back soon at the Hawthorn Suites McAllen!

Derrick thank you so much for staying with us! We are very happy you were able to enjoy your stay in our hotel and we look forward to hosting your stay again very soon!

Everardo, thank you so much for staying with us! We are very happy you enjoyed our spacious and comfortable suites and we hope to have the opportunity to host your stay again in the near future. Thank you for being part of the Wyndham family.Have a great day!

Thank you so much for staying with us and for taking the time to rating us! We look forward for your next reservation.

Hi Mr. Omar, thank you so much for staying with us, we are very happy you found our hotel beautiful, clean and perfect for your. My most sincere apologies with the service you received in the morning check-out please rest assured this situation will not happen again and thank you so much for brining this to our attention.

Thank you so much for staying with us and for taking the time to provide us your feedback, I apologize for the inconvenience you experienced in your room please rest assured we are already working on the room you stayed to fix the problem. I hope we can have another chance to provide you our excellent service.

Thank you so much for staying with us, we look forward for your next reservation. Have a great day!

First and foremost thank you for selecting Hawthorn Suites McAllen and taking the time to share your experience. We look forward to being your 'home away from home' for your next stay in McAllen.

Muchas gracias por hospedarse con nosotros, nos encanta saber que su estancia en Hawthorn Suites McAllen estuvo excelente y que disfrutaron de nuestras instalaciones. Esperamos contar con su presencia nuevamente muy pronto. Saludos cordiales!

We are grateful for your review and positive score. Thank you for enjoying your stay with us, we value your candid thoughts and also noted your feedback. We strive to ensure the comfortability of our guests along with exceeding expectations. Your feedback is certainly important in our continuous mission to ensure guest satisfaction. We hope to host you again very soon!

I am very sorry to hear about your recent experience with us and hope you will accept my sincerest apologies for the inconvenience you encountered during your visit. Your honest feedback is greatly appreciated and has been shared with the team to ensure it does not happen again in the future. Thank you for taking a moment to share these comments with us and I hope to have the opportunity to welcome you back to visit again in the future.

Thank you so much for staying with us.! We look forward to hosting you again.

Thank you so much for staying with us and for taking the time to provide us your feedback, we love to hear and read the comments from our guests, the staff will be very happy with your feedback. We hope to have the opportunity to host your stay again very son. Have an amazing day!

Hi Hector, thank you so much for staying with us, My most sincere apologies because we didn't meet your expectations, please feel free to let us know what can we do to make your stay better and we'll definitely work on it. Guest satisfaction is the most important factor for us and we hope to have a second opportunity to host your stay when in McAllen. Have a great day!

Hi Lexie, thank you so much for staying with us, we look forward to welcome you back again in our hotel. Have a great day!

Maria! Thank you so much for your positive feedback and for staying with us, we look forward for your next reservation. Please stay safe and have a wonderful day!

Luis thank you so much for your feedback and for staying with us, we look forward for your next reservation! Stay safe and have a great day!

David! Thank you so much for staying with us, we look forward for your next reservation! Stay safe! Have a great day!

Thank you so much for staying with us, we look forward for your next reservation. Have an amazing day!

Hi Jaime, thank you so much for staying with us, we look forward for your next reservation. Have a great day!!!

Thank you so much for staying with us! We look forward for your next reservation. Have a great day!

Enedina thank you so much for staying with us. We look forward for your next reservation! Have a great day!

Thank you so much for the amazing rating 9.9/10 we are very close to 10, and we're very happy because you had an amazing experience with us, in your next stay we'll make sure everything will be perfect in your room and we will get the 10. Thank you so much for your feedback, we hope to host your next stay soon!

Hi Juan! Thank you so much for staying with us, we look forward for your next reservation with us! Have an amazing day!

Thank you so much for staying with us, we are so happy you had a great time at Hawthorn Suites McAllen. We look forward for your next reservation. Stay safe! Have a great day!

Thank you so much for staying with us! We look forward for your next reservation. Have a great day!

Thank you for taking the time to share your recent experience with us and I hope you will accept my sincerest apologies that we were unable to fully meet your expectations and deliver the high quality experience that we are known for. Your feedback is appreciated and I hope to have the opportunity to welcome you back to visit again in the future. Stay safe, have a great day!

Thank you so much for staying with us, we look forward for your next reservation. Please stay safe and have a great day!

Thank you so much for taking the time to provide us your feedback, our staff is working so hard to take care of our hotel, we will increase our efforts to exceed your expectations. We hope to have another opportunity to host your stay while in McAllen, TX. Stay safe and have a wonderful day!

Thank you so much for taking the time to provide us your feedback, it's amazing to know you had a great time at Hawthorn Suites McAllen. We hope to host your stay again soon. Stay safe and enjoy your day!

Thank you so much for choosing Hawthorn Suites McAllen as your home away from home. We look forward for your next reservation. Stay safe & have a great day!

Thank you so much for taking the time to provide us your feedback, guest satisfaction is our most important factor. Thank you again for choosing Hawthorn Suites McAllen, we hope to have the opportunity to welcome back very soon. Be safe, have a great day!

Thank you so much for staying with us! We look forward for your next reservation!

Thank you so much for staying with us, we look forward for your next reservation. Have a great day!

Thank you so much for staying with us! We look forward for you next reservation!

Thank you so much for choosing Hawthorn Suites McAllen, we hope to host your stay soon! Have a great day and stay safe!

Thank you so much for taking the time to provide us your feedback, we are so happy to know you had a great time at Hawthorn Suites McAllen, thank you so much for recommending us. We look forward for your next stay with us. Stay safe, have a great day!

Thank you so much for staying with us! We hope to see you very soon in our property again! Have a great day and stay safe!

Thank you so much for choosing Hawthorn Suites McAllen. We look forward for your next reservation!

Thank you so much for staying at Hawthorn Suites McAllen and for taking the time to provide us your feedback. We look forward for your next reservation, have a great day and stay safe!