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关于棉兰阿雅度塔酒店的点评

4 out of 5
棉兰阿雅度塔酒店
Jl. Kapten Maulana Lubis No. 8, Medan, North Sumatra

点评

8.2

很好

10 分 - 超赞。74 条好评，共有 214 条点评" "
8 分 - 还可以。95 条好评，共有 214 条点评" "
6 分 - 一般。29 条好评，共有 214 条点评" "
4 分 - 很差。13 条好评，共有 214 条点评" "
2 分 - 糟糕。3 条好评，共有 214 条点评" "

8.4/10

清洁度

8.4/10

员工和服务

8.0/10

服务设施

7.8/10

住宿条件和设施

8.0/10

环保

点评

8/10 还可以

CHIH JEN

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
空調
公共區空調開太弱，熱到流汗。房間乾淨舒適。
2023 年 7 月入住 1 晚

8/10 还可以

真实旅客

满意：员工和服务，清洁度
2017 年 8 月入住 3 晚

10/10 超赞

CHINGYU

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
beautiful 5 star hotel , excellty breakfast
beautiful 5 star hotel, lobby on 9/F, safetly place to stay, but room & bed too small. Clean & comfortable, nearly night market walking just five mins.
kristofer 于 2017年01月24日 的回复
Thank you for your feedback. See you back soon.

8/10 还可以

Ethan，Taipei

满意：住宿条件和设施，员工和服务
市中心安靜的好飯店
可以提早CHECK IN是不錯的服務 我們上午1100左右就到酒店 旋即入住對我們後續自由行安排很貼心
Kristofer 于 2017年01月24日 的回复
Thank you for your feedback. See you back soon.

6/10 一般

Rina

与家人出行
满意：服务设施
不满意：清洁度
The hotel can do major upgrade for essentials. The linens and towels are yellowish old and use too much perfume. The carpet in the hall way and the room should be replaced and the wall paper needs to be replaced. This hotel has a lot of potential and is in prime location. The breakfast is amazing. It should invest more on the above.
2024 年 4 月入住 2 晚

8/10 还可以

Masayuki

商务旅客
满意：员工和服务，清洁度
チェックイン時、カードキーの反応が悪く再度発行してもらいましたが、丁寧にご対応頂きました。チェックアウト時はフロントスタッフが1名で時間を要していたが、接客は丁寧でした。
2024 年 4 月入住 1 晚

6/10 一般

Hudson

满意：员工和服务，清洁度
The room is clean but beddings need update. The pillows and beddings smelled bad.
2024 年 2 月入住 2 晚

8/10 还可以

duseong

商务旅客
满意：员工和服务
2024 年 1 月入住 2 晚

8/10 还可以

Devi rani torisa

与家人出行
满意：住宿条件和设施，清洁度
2024 年 1 月入住 1 晚

6/10 一般

Fabio

与家人出行
满意：员工和服务，清洁度
2023 年 12 月入住 2 晚

10/10 超赞

Angelika

满意：清洁度、员工和服务、住宿条件和设施
Zu Fuß ist es wegen des Verkehrs schwer, sich fortzubewegen
2023 年 11 月入住 1 晚

8/10 还可以

Chee Jin

2023 年 8 月入住 1 晚

8/10 还可以

Vicneswaran

与配偶出行
满意：清洁度、员工和服务、服务设施
不满意：住宿条件和设施
The property and the staff are suitable but the air cond in the room was not cool enough
2023 年 9 月入住 1 晚

10/10 超赞

Jean-Guy

与家人及幼儿出行, 与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The whole setup is so convenient.. from the pool side room with balcony...to the huge breakfast options.. I always come back to aryaduta.. Staff are helpfull and always smiling..
2023 年 8 月入住 2 晚

10/10 超赞

Jean-Guy

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel ! The staff is very friendly and welcoming.. I love the pool side room, just makes everything easy and relaxing. World class breakfast buffet.. makes me come back every year !!!
2023 年 8 月入住 1 晚

8/10 还可以

CHEN CHUAN

满意：清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 2 晚

6/10 一般

真实旅客

团体旅客
满意：客房舒适度，清洁度
不满意：住宿条件和设施
Average
Staff were not overly friendly and the hotel was super dated and even non smoking rooms and corridors smelled of smoke.
2023 年 8 月入住 1 晚

8/10 还可以

Rudy

团体旅客
满意：员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 3 晚

10/10 超赞

mohd

2023 年 8 月入住 1 晚

10/10 超赞

Michele

满意：清洁度、员工和服务、服务设施、住宿条件和设施
I was pleased with the hotel. Very nice amenities and great service. Room was very nice and comfortable. The downside is the carpets in the hallways were stained. A simple improvement that could be made that would improve the property. Location was walking distance to shopping malls and restaurants. Not a good place to walk at night alone.
2023 年 8 月入住 2 晚

10/10 超赞

Dagmar

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Alles sehr angenehm!
2023 年 7 月入住 1 晚

8/10 还可以

Normaliza

2023 年 7 月入住 2 晚

8/10 还可以

Daniele

满意：员工和服务，清洁度
There was water coming out from the WC and the electricity was going sometimes. Internet problems. A bit disappointed if compared to my previous experiences in this hotel
2023 年 6 月入住 5 晚

6/10 一般

Susan

满意：清洁度
不满意：住宿条件和设施，员工和服务
Rooms are fine, large comfortable bed, quiet air con and good shower. However mouldy in shower grouting, only Nescafé powder for in room coffee and wifi not working properly due to renovations. Restaurant for breakfast a shambles, so busy that every time I got up for something my table was cleared and someone else had sat down even though I hadn’t finished Pool nice, but unfortunately right beside smoking area, which also was beside gym with open door. Made it unusable for me I got a great price here but this is definitely not a 5 star hotel as they bill themselves
2023 年 6 月入住 1 晚

2/10 糟糕

RYUTA

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 5 月入住 1 晚

10/10 超赞

raney

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 5 月入住 2 晚

10/10 超赞

Maria

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very Nice Hotel
Beautiful hotel and room. Good location, close to the train station for the airport (allow extra time for crossing the roads though!). Reception staff were really nice and helpful, especially Fadle. The breakfast room was very big with lots of choice, however I asked 2 members of staff if one of the dishes was vegetarian/no meat and they didn't understand me at all so I gave up and stuck to the waffles, cakes and juices which were all really good!
2023 年 1 月入住 3 晚

8/10 还可以

Sapdin

2023 年 4 月入住 3 晚

8/10 还可以

Rosnalawita

与家人出行
满意：住宿条件和设施
Everything was Ok but they need to pay a little attention to little thing like ensuring bathroom tissue is there
2023 年 3 月入住 1 晚

10/10 超赞

Sari

2023 年 2 月入住 1 晚

10/10 超赞

Swardi

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 2 月入住 2 晚

6/10 一般

mohammad

与家人出行
满意：客房舒适度，住宿条件和设施
2023 年 1 月入住 3 晚

10/10 超赞

william

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay, incredible staff. Look forward to comingbackin2yrs
Freindly, helpful, staff, great breakfast and pool. Good location. Will be back.
2022 年 12 月入住 20 晚

8/10 还可以

Mats

与家人出行
满意：员工和服务、服务设施、住宿条件和设施
Staff (Ivan) was super. Otherwise, the hotel is slightly worn, mould in the shower and tile's fitting have broken off in places. Moreover, the cleaning lady had left a hair pin in the shower for us some hair at the drainage. Coffee (capuccino made by the staff) was good.

4/10 很差

mazen

不满意：清洁度、服务设施、住宿条件和设施
Cleaning practices are not good at all. Very expensive price for the limited breakfast and bbq friday was terrible. A male worker tried to sneak into my room. He did not ring the door bell at all and opened the door very slowly to not make any noise and when he saw me in my room he was surprised and acted like he was house keeping. Which he was not. He was definitely up to no good. I do not recommend this hotel at all. The pictures are glorified for what you get.
Denny 于 2022年12月23日 的回复
Dear MazenWarmest Greetings from Aryaduta Medan!It has been a great pleasure welcoming you to Aryaduta Medan and we wish to thank you for taking your precious time to communicate with us with regards to your recent stay.We do apologize for your inconvenience during your stay with us due Would you like to share us your room number and your check in & check out date?

2/10 糟糕

Bintang

10/10 超赞

YOGA PERDANA

2022 年 11 月入住 1 晚

8/10 还可以

Betty

与家人出行
满意：清洁度、住宿条件和设施、客房舒适度
2022 年 10 月入住 1 晚

10/10 超赞

Alessandro

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 10 月入住 2 晚

8/10 还可以

HENRI

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Sauberes Hotel mit freundlichem Personal.
2022 年 9 月入住 1 晚

8/10 还可以

Boon Liang

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
2022 年 7 月入住 1 晚

6/10 一般

真实旅客

不满意：员工和服务，清洁度
Bad, not coming back
The reception staff had an attitude from the beginning, idk maybe they were stressed that so many was checking in early. We we’re never informed about the breakfast hours or facilities. First time we came 2 hours before checkin we were informed that the room wasn’t ready and to come back. When we can back they just gave us the room keys and said 11th floor upstairs, and they was gonna bring our luggage up to the room. Not showing us where to go up or nothing. Waited in the room for 1 hour. My husband even went down to the receptionist after 45 min and they only said that it wasn’t in the reception and to please just wait in the room, no apologies or anything. When I complained about it later they just said okey can I give you the information now? No sincer apology or explaining why the service was bad or maybe why she forgot about it. Also, it seems dirty. The beds are fine and okey comfortable, but they use carpet everywhere which in the room you could see spots from maybe before that couldn’t be clean so it felt very dirty. The pool area and everything in general is so much older than it is in the picture. Also they let in anyone eat and drink by the pool with their private food, so my husband couldn’t even chill by the pool without getting filmed because he’s a white person. There’s no way we would come back here. Also the breakfast was very little and not good at all. All in all, if you are staying in Medan, don’t stay anywhere else except JW Marriott, just saying
2022 年 7 月入住 2 晚

4/10 很差

Norhazman

与家人及幼儿出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 6 月入住 2 晚

8/10 还可以

Oscar，Puerto Montt

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Tiene una piscina de 34 metros que permite nadar. Es muy tranquilo. Buena aislación y está bien ubicado. Deberían mejorar su menú de comidas. Poca variedad
2022 年 2 月入住 5 晚

6/10 一般

真实旅客

与家人出行
不满意：清洁度
Passable not great.
2021 年 4 月入住 5 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice hotel, will visit again when I am in Medan
2020 年 2 月入住 1 晚

8/10 还可以

junggoo

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
아리야두타 좋아요
3일간의 메단여행이 호텔이 좋아서 피로하지 않았어요.
2020 年 2 月入住 2 晚

6/10 一般

Ken

商务旅客
满意：服务设施，清洁度
Competitive price and Large room, Luxury pool area However the room cleaning didint finish even after 2PM on the second day of my stay. and hair dryer was broken.
2020 年 1 月入住 3 晚
Nurul Fathia 于 2020年01月24日 的回复
Dear Mr. Ken, Warmest Greetings from Aryaduta Medan! It has been a great pleasure welcoming you to Aryaduta Medan and we wish to thank you for taking your precious time to communicate with us with regards to your recent stay. We do apologize for your inconvenience during your stay with us due to the hairdryer was broken and the took too long for cleaning the room. Your kind comments and recommendations are sources of great encouragement for the associates and the management to do even better in the future. We hope to see you again on your next visit to Medan. All of us were delighted to be of service to you and we look forward to welcoming you back to Aryaduta Medan in the not too distant future. Best Regards, Nurul Fathia Public Relations Executive

6/10 一般

真实旅客

商务旅客
满意：员工和服务，清洁度
Absolutely in need of a renovation. The layout of the hotel is also not very well thought through, I have to actually walk like 6-7 minutes before i can reach my room. that is almost like walking to the gate in an airport. I think the carpet have not been cleaned for a long time.
2019 年 11 月入住 1 晚