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关于棉兰喜来登福朋酒店的点评

4 out of 5
棉兰喜来登福朋酒店
Jl. Gatot Subroto No. 395, Medan, North Sumatra

点评

8.2

很好

10 分 - 超赞。36 条好评，共有 106 条点评" "
8 分 - 还可以。53 条好评，共有 106 条点评" "
6 分 - 一般。7 条好评，共有 106 条点评" "
4 分 - 很差。6 条好评，共有 106 条点评" "
2 分 - 糟糕。4 条好评，共有 106 条点评" "

8.6/10

清洁度

8.2/10

员工和服务

9.2/10

服务设施

8.4/10

住宿条件和设施

7.2/10

环保

点评

8/10 还可以

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度

8/10 还可以

真实旅客

满意：住宿条件和设施，员工和服务

10/10 超赞

Firdaus

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚

8/10 还可以

Sari

满意：员工和服务，清洁度
不满意：客房舒适度
2023 年 10 月入住 1 晚

8/10 还可以

KAZUTO

2023 年 9 月入住 1 晚

8/10 还可以

Santo

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Love you
This is clean room , will stay again when visit Medan next visit
2023 年 6 月入住 1 晚

10/10 超赞

Tati

团体旅客
Nice hotel! Everyone so Friendly and helpful . ..
2023 年 5 月入住 1 晚
The Management - Four Points by Sheraton Medan 于 2023年06月6日 的回复
Dear Ms. Tati, Thank you for staying with Four Points by Sheraton Medan. Thank you for sharing your wonderful experience stay in our hotel. Glad to also read that you have had a memorable stay with us with plenty of fond memories to cherish forever. Thank you for highlighting the personalized level of services extended by our Associates. We looking forward for your next journey to Medan. Sincerely,

4/10 很差

Bernard

商务旅客
不满意：员工和服务
Very bad customer service
2022 年 11 月入住 3 晚

10/10 超赞

Mohd Rahman Bin

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good hotel wz family friendly.
Very good for family stay
2022 年 5 月入住 4 晚

10/10 超赞

Mohd Rahman Bin

2022 年 5 月入住 1 晚

8/10 还可以

Ronny

满意：清洁度、员工和服务、客房舒适度
2022 年 2 月入住 2 晚

8/10 还可以

hakhee

满意：清洁度、住宿条件和设施、客房舒适度
전반적인 후기
아침식사 메뉴가 약간 부족하고 과일은 일부 상한 맛을 느꼈다. 샤워기 압력이 약했다. 또한 8층에 숙박했는데 옥상에서 나는 기계소리(에어컨 실외기로 추정)로 인해 잠들기가 약간 힘들었다. 기타사항은 만족한다.
룸에서 촬영한 메단시내 전경
2021 年 12 月入住 3 晚

10/10 超赞

Edwin

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good
The room is big and comfortable... located in central and convenient to travel to nearby malls or complex.
2020 年 1 月入住 2 晚

2/10 糟糕

HENDRY

2020 年 1 月入住 1 晚

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施
Great value, clean, friendly staff food food in resturant. Small but good pool and a nice well equipped gym.
2020 年 1 月入住 2 晚

4/10 很差

Wee Beng

满意：客房舒适度，清洁度
Premium rooms facing main road, pretty noisy. Room glass windows should be double layers, which is not. Breakfast selections are the same everyday. 🙁 Poor service recovery by hotel staffs, including senior staff member of the reception.
2019 年 12 月入住 6 晚

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 12 月入住 1 晚

8/10 还可以

Mohd Rahman Bin

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very good nice and clean in the heart of the city
Nice hotel near city centre and everythings was so nice clean and excelence for business or family retreat.
2019 年 12 月入住 2 晚

8/10 还可以

Jens

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 12 月入住 2 晚

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent hotel in great location. Very friendly staff. Food is delicious
2019 年 10 月入住 5 晚

10/10 超赞

HYUNBO

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 9 月入住 3 晚

8/10 还可以

Chee Wan

满意：清洁度、住宿条件和设施、客房舒适度
So So Hotel
Overall I stayed 5 nights in this Hotel, the main problem is majority of the Hotel staff can't speak and understand English for instance I encounter a problem for the 1st 2 days during breakfast, while I was consuming breakfast, I left my food and coffee on the table and went to take more food and when I came back to the table to continue my food, the waitress already cleared my table, this is unacceptable, the waitress can't wait to clear and clean the table without knowing the guest already left or not, for this incident I'm so upset and for the next 3 days I didn't took my breakfast anymore. Come on this is Sheraton Hotel, how could they employed this type of untrained & unknowledge personal, only this incident but overall the receptionist in the lobby is nice. I learn a lesson in future just book the room and no breakfats because they never improve or change. Hotel surrounding is too quiet. Hotel location is right outside the centre city is not very good. I'm returning to Medan soon but I'll still book this hotel but no breakfast, no thank you even if is free breakfast I'll still not consuming it anymore.
2019 年 9 月入住 5 晚

6/10 一般

真实旅客

2019 年 9 月入住 2 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
快適に過ごせました。
2019 年 8 月入住 3 晚

8/10 还可以

daniel

满意：清洁度、员工和服务、住宿条件和设施
nice hotel
nice stay but didn’t get single bed
2019 年 8 月入住 2 晚

10/10 超赞

CHANSOON

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
메단 시내 호텔 추천
메단 중심지에서 다소 벗어나 있지만 그럼에도 불구하고 매우 쾌적하고 멋진 시설을 갖춘 곳입니다. 가격 대비 만족도는 최상이었어요. 저녁쯤 되면 주변에 기대할 만한 시설이 거의 없는 것은 맞습니다만.. 메단 시내 대부분이 저녁이 되면 접근성이 떨어지는 것은 사실입니다.. 즐길만한 컨텐츠가 많이 없기 때문에. 하지만 호텔만 놓고 보면 가격 대비 매우매우 훌륭합니다.
2019 年 8 月入住 1 晚

10/10 超赞

Sari

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Super hotel
The hotel small but really clean & the location super. We will back again if we go to bali
2019 年 7 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great experience to stay. Brilliant staff and service
2019 年 7 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Favorite hotel in Medan
2019 年 7 月入住 1 晚

4/10 很差

Paul，California

与配偶出行
满意：服务设施
不满意：员工和服务
You can hear sound from other room and hallways. Need improve soundproof.
2019 年 7 月入住 2 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、客房舒适度
Disappointed experience
*Housekeeping worker removed and thrown away my important eye drops/medication. *Bathing without shower pipe, it is very inconvenient for ladies & kids.
2019 年 5 月入住 1 晚

8/10 还可以

Mary

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
I was stayed in room 521 for 11/5 and room 824 for 14/5-16/5, my very important eye drops medication have been thrown away by Housekeeping worker on the 15/5 that i left it on the table. I reported this matter to the female staff at the counter while check-out on 16/5.
2019 年 5 月入住 2 晚

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very plain looking lobby
2019 年 4 月入住 2 晚

8/10 还可以

md nasair

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Above Expectations
First good impression from the front desk. Warm welcome and efficient service, cleanliness and comfortable room with excellent Wi-Fi coverage and connection.
2019 年 3 月入住 2 晚

8/10 还可以

Ronny

满意：员工和服务
the room was just okay.
overall is okay, but a little noise out there in my room. called the operator and ask if we could borrow any travel adaptor, they said 'yes'. but it never come to my room. just okay. food also just okay.
2019 年 3 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Review of Four Points by Sheraton Medan
One of the better hotels in Medan, it has good facilities including gym, pool.
2019 年 2 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Review of Four Points by Sheraton Medan
The hotel is one of the better hotels in the city, facilities in the hotel are good and comprehensive.
2019 年 3 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
review of Four Points by Sheraton Medan
The hotel is nice and clean, 1 of the better hotels in Medan.Nice breakfast and good gym facilities.
2019 年 2 月入住 2 晚

8/10 还可以

Qisthi aufa

满意：员工和服务
2019 年 2 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 2 月入住 2 晚

10/10 超赞

Jeffrey

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
excellent
It was amazing. The room was very clean and comfortable. The food was excellent. I give it two thumbs up.
2019 年 1 月入住 4 晚

10/10 超赞

Arne

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 12 月入住 5 晚

10/10 超赞

Ahmad

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Mantap
Mantap
2018 年 12 月入住 2 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
만족함
2018 年 12 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 12 月入住 2 晚

8/10 还可以

Andrea

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Freundliche Atmosphäre
Sehr freundliches Personal, geschmackvolle Einrichtung, Frühstück durfte ich aufs Zimmer bestellen, wir kamen am späten Abend und auf Anfrage bekamen wir einen late- checkout.
2018 年 12 月入住 1 晚

10/10 超赞

Amirulbismil

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice Hotel and Friendly Hotel staff
The place is nice and comfort. Most of staff are friendly and helpfully thanks to all the team. Food in room dining is fantastic and delicious. Just that the food/drink is alway sold out even noon time. Could just improve in this area
2018 年 11 月入住 4 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
About right for the price. Front desk & dinning staff are courteous and make you feel welcomed
2018 年 11 月入住 2 晚

10/10 超赞

Starlee

Fabulous stay! The staff are wonderful and very helpful!
2018 年 11 月入住 2 晚

8/10 还可以

Mary

满意：清洁度、住宿条件和设施、客房舒适度
Not ready
*Front desk staffs are not ready to welcome their guests even though we booked and fully paid since weeks ago. Takes long time to search our booking record.... *Can’t fulfill requested king size bed in either room
2018 年 10 月入住 1 晚