When I arrived at the hotel a friendly staff member opened the door when I got off my taxi. We were then greeted by other staff members at the entrance with a warm welcome and friendly smiles. Paola greeted us and checked us in quickly. We were then taken upstairs by another friendly staff member to our room. He was friendly and nice. He gave us a quick tour of our room and showed us how to use our jacuzzi. The only thing I would call out was that the air conditioning wasn’t working. The room was really stuffy, but we did turn down the a/c but it still wasn’t generating cooler air. The first night, in the middle of the night, the cooler air kicked in for a couple hours. But in the morning the cooler air was gone despite the thermostat being at 16 Celsius all night. Other than that the overall experience was great at this hotel. Would definitely recommend for anyone who wants to be next to the Provenza it was. 2 minute walk to the clubs/restraunts.
Nayeli
於 2024 年 6 月住了 2 晚
10/10 優異
JOSE ALEJANDRO MILLER
伴侶同遊, 商務旅客
2024年6月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The Restaurant menú, which is the same a roomservice menú, is a little week, with not much of an option, specially if you are staying for a few days.
JOSE ALEJANDRO MILLER
於 2024 年 6 月住了 4 晚
10/10 優異
Greicy
2024年6月9日
讚好:整潔度、職員與服務和住宿狀況
Muy bien el hotel. Hermoso
El desayuno debe mejorar, asegurar que lo que hay en la carta se pueda pedir
Greicy
於 2024 年 6 月住了 3 晚
10/10 優異
Ivelisse
家人同遊
2024年6月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We’re in love with Selvario 36 and the staff.
Ivelisse
於 2024 年 5 月住了 4 晚
10/10 優異
Francisco
2024年5月26日
不滿:職員與服務
Francisco
於 2024 年 5 月住了 2 晚
8/10 不錯
Leon
2024年5月25日
讚好:整潔度、職員與服務和住宿狀況
Good
Leon
於 2024 年 5 月住了 3 晚
10/10 優異
Martha
2024年5月23日
讚好:整潔度、職員與服務和住宿狀況
Martha
於 2024 年 5 月住了 4 晚
2/10 很差
Edis
多人同遊
2024年5月23日
不滿:設施服務和住宿狀況
My friend and I stayed here for 11 nights and the ac started leaking switched us to another room with dirty sheets! Pool closes at 5pm it’s not a good hotel to have a long stay at