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“The Villas at Victor Hugo was a lovely place. Very convenient for our days in Avignon. The Expedia listing for the apartments is incorrect in that it lists washer and dryer for the apartments - but it seems that there is only one or two apartments that have that amenity. This was a big negative but not a reflection of the host as they have repeatedly tried to get Expedia to correct the error.”

“We’ve used Hotels.com for years and have always had good experiences — until now. This particular booking was deeply disappointing. The apartment was nothing like the listing described, and certainly not worthy of the 5-star rating shown on the site. It was damp, smelled musty, and there were visible signs of moisture damage — possibly even mold. We tried to contact both the property and Hotels.com during the stay. The property never responded, and despite our detailed complaint, Hotels.com……

“Appartement agréable, propre et bien situé ”

“I really loved staying here. The location is great - just a 15 min walk from the bus station and right in the heart of everything. The terrace is exactly as photographed and is wonderful. When I wasn't out exploring Aix, I spent most of my time on this terrace. Check in was easy with the host meeting me on-site and giving me a quick tour to make sure everything was ready and in good shape. Everyone was very friendly and easy to communicate with when I had questions. I would absolutely love to……

“Perfect location, near great restaurants and the croisette. Very easy to communicate with the host. Everything was clean and nice.”

“I chose this property as it was described as being first floor with a washer. First floor here is up three flights of stairs. The washer was unplugged and appeared to be broken. The owner, who was expecting my checkin at 1500 hours had his phone turned off and did not unlock the outside door for me to enter. I waited in 93 degree heat for someone to happen by who was also staying there. She let me in. There is no air conditioning and only one plug near the bed. You must choose between fan and……

“The mill is a beautiful place with panoramic views that is curated creatively and with much effort. Guests enjoy a unique experience inside and outside the mill with rich details and hidden surprises. The pool and jacuzzi guarantee a relaxing stay even in hot weather. Erwan was a great host with many ideas for activities and dining in Provence. As listed, the mill doesn’t have a full kitchen, which was not a problem for us since breakfast is offered by Erwan, and the region provides ample……

“Confusing arrival info / no parking / no WiFi / tiny bathroom and bed room”

“Cute apartment in an excellent location, close to shops and restaurants. It had everything we needed. Small details to note.: the door lock is tricky and we had to google it and experiment awhile to remove the key but once we figured it out, it was fine. Also the light in the kitchen starts to go on and off after a bit which gets annoying. But a/c works great, it has wonderful blackout shades and the little patio is a nice touch. Very restful. Merci!”

“Great location and hosts were very accommodating. Would definitely stay here again!”

“Bertrand was an amazing host. He arranged a taxi from the airport for us, and the apartment was wonderful. Very clean, quiet, and comfortable. A perfect stay in Avignon, in a perfect location. Perfect in every way.”

“Vi havde en praktisk oplevelse her, Lejligheden var ren og velholdt, og beliggenheden var ideel for at få adgang til lokale attraktioner, Ingen klager overhovedet,”