墨尔本ALH 集团

"窗外的景色"

"Very good location closed to Southcross train station with the reasonable fee."

"We checked in the mid day afternoon. The self service was user friendly."

"A cozy place for our family to spend time for resting "

"I recently stayed at Windsor Hotel, which boasts a rich history of over 150 years, but unfortunately, my experience was far from satisfactory. Upon our arrival with two large pieces of luggage, we were greeted by a male staff member who promptly walked away to the restroom, showing no interest in assisting us. When we were checking out and walking to the door, the bellboy saw us but chose to walk away to assist other guests with their luggage for a ride in a Mercedes-Benz, leaving us to manage on our own. It’s unclear if he had any advantage in doing so. We ended up putting our luggage back in the car ourselves while navigating several stairs at the entrance. While the female receptionist was helpful, the overall attitude of the staff left much to be desired. The cleanliness of the hotel was also concerning; I found a spider web above the bed, and the windows had clearly gone uncleaned for quite some time. It’s disheartening to see such a historic establishment being let down by its current staff. I hope they can address these issues for future guests. "

"I will choose this one next time"

"helpful and friendly staff, rooms were clean and new. excellent location, 5 mins to cbd."

"nice staff n good services"

"They provide good communication for parking and late check in issues. Reception and others are perfect"