Close to Marvel Stadium and Queen Victoria Market, Arrow on Spencer provides amenities such as laundry facilities. Stay connected with free in-room WiFi.
Located in Melbourne Central Business District, a neighbourhood in Melbourne, Arrow on Spencer is near a metro station. Queen Victoria Market and Melbourne Central are notable landmarks, and travellers looking to shop may want to visit Bourke Street Mall and Collins Street. Looking to enjoy an event or a game? See what's going on at Marvel Stadium or Rod Laver Arena. Visit our Melbourne travel guide
585 La Trobe Street, Melbourne, VIC, 3000
What's nearby
Marvel Stadium
7 min walk - 0.6 km
Collins Street
7 min walk - 0.6 km
Queen Victoria Market
10 min walk - 0.9 km
Melbourne Central
12 min walk - 1.0 km
Bourke Street Mall
14 min walk - 1.2 km
Getting around
Flagstaff Station
5 min walk
Southern Cross Station
7 min walk
Melbourne Airport (MEL)
24 min drive
Restaurants
The Ritz-Carlton Lobby Lounge
4 min walk
Higher Ground
4 min walk
Colonial Hotel
5 min walk
My Goodness
5 min walk
Tram Cafe
2 min walk
About this property
Arrow on Spencer
Upscale hotel near Marvel Stadium
Close to Queen Victoria Market and Melbourne Central, Arrow on Spencer provides amenities such as laundry facilities. Guests can connect to free in-room WiFi.
Other perks include:
Self-parking (surcharge), express check-out and express check-in
Concierge services, laundry services and a vending machine
Luggage storage, smoke-free property and tour/ticket information
Room features
All rooms are individually furnished, and feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and room service.
Secured, covered parking on site (AUD 30 per night)
Limited on-site self parking
Family friendly
In-room microwave
In-room refrigerator
Laundry facilities
Rollaway/extra bed (surcharge)
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Vending machine
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Accessibility
Lift
More
1 building
8 floors
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Shower
Towels provided
Entertainment
Flat-screen TV
Food and drink
Cookware, dishware, and utensils
Electric kettle
Hob
Microwave
Refrigerator
Room service
More
Air conditioning
Desk
Heating
Individual furnishings
Iron/ironing board on request
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
The property charges 3.8 per cent for credit card payments
The front desk is open daily from 9:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 30.0 per day.
Cots (infant beds) are available for AUD 15.0 per night
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: AUD 100.00 per stay
We have included all charges provided to us by the property.
Optional extras
Covered self-parking fee: AUD 30 per night
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: AUD 15.0 per night
Rollaway bed fee: AUD 30.0 per day
Credit card charges are subject to a surcharge of 3.8 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Frequently asked questions
Is Arrow on Spencer pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Arrow on Spencer?
As of 29 Sept 2026, prices found for a 1-night stay for 2 adults at Arrow on Spencer on 18 Oct 2026 start from HK$599, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Arrow on Spencer?
Self-parking is available for AUD 30 per night. Limited spots are available.
What time is check-in at Arrow on Spencer?
Check-in start time: 2:00 PM; check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability).
What time is check-out at Arrow on Spencer?
Checkout is at 10 AM. Late check-out is available for a fee (subject to availability).
Where is Arrow on Spencer located?
Located in Melbourne Central Business District, this hotel is within a 10-minute walk of Flagstaff Gardens, Marvel Stadium and Queen Victoria Market. Melbourne Central and Collins Street are also within 15 minutes. Flagstaff Station is 5 minutes by foot and Melbourne Central Station is 12 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Arrow on Spencer Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The apartment is a good size and reasonable layout. It is quite dated, but functional.
There is no reception at this hotel, you are given a PIN code to enter the building and there is an electronic check in machine.
I found the hotel good value for money if you are happy with the basics and don’t need staff support
Stayed 1 night in Jul 2026
Verified review
10/10 Excellent
Nick
26 Jun 2026
Liked: Staff & service
Was a great spot to stay
Stayed 2 nights in Jun 2026
Verified review
4/10 Poor
Andrew
16 Jun 2026
Disliked: Cleanliness, staff & service
There was no reception when I arrived at 5pm, it was all virtual. Their automated check-in system so I had to call their hotline number and email my license ID to their staff. No advice over my ID retention within their system and nor the fact it was sent in an insecure email form. It took me well over an hour to check-in. Payment was via a link for funds that was emailed to me while I was sitting in their empty reception.
The room itself was dated and smelt like a hospital when I walked in. At least it was clean which was nice.
It was a little cheaper than other places nearly, however the check-in experience absolutely turned me off. Not staying here again sorry!
Hotel has no proper signage so easy to walk past. Arrive after 10 pm off a flight and reception not staffed. Call after hours number and guy answers phone in another language. To get into place he needs my credit card for security deposit of $100 which is pathetic for what the place is. I object to having to give credit number out from street citing security concerns and that I was not told there would be such a requirement.
After giving over of details they give me a PIN number to get into the building. It takes a few attempts as it does not work properly. Then inside given instructions to open a box to get access card. This takes 10 attempts and the female phone operator who had no idea did not give me proper instructions and the man gave me better instructions to clear previous entries. After the longest and most pathetic check in to a hotel I ever had I finally get into building.
Room is very spacious and more like a small apartment although dated. TV very small for size of. White tiles in bathroom and in passageway need to be careful with as could slip causing injury or permanent damage to oneself.
In morning I was planning to leave suitcase with reception before having a walk around city. Reception just after 9am was not staffed so not possible. This place is not staffed properly and I feel it is more for people who want to stay longer in Melbourne like overseas students and it should not be on Expedia or Hotels.com for visitors and tourists.
Arrow on SPENCER Melbourne CBD.
I don't like giving bad reviews but I feel I have no choice. We choose this hotel due to it's location as we had to catch and early morning train. We arrived at the hotel at 440pm on a Sunday. Sign stating check in until 5pm so we were on time.
The building was locked and we could not access reception. I called the after hours number on a piece of paper the wall and the gentleman from somewhere answered and stated that reception closed at 3pm. I would have to send him an email with a copy of my licence before they would give me the access. I told him I did not feel comfortable sending him my licence due to this age of fraud and he told me he could not check me in.
I wanted to check in face to face so I was given the address of the Arrow on Swanston which was a 25 minute walk. We walked there and spoke to the gentleman who I showed my ID and then he gave us the codes to check in. Asked for our credit card and I went to scan it and he told me i couldn't do that as I was staying at another hotel and had to enter the bond into the computer. I was so tired from travelling that I just handed it over. I wanted this to be over.
We walked back to the hotel entered and it was putrid. The elevators, the halls and the stains on the door made me feel sick. We entered and there were stains on the tiles, toilet unflushed, shower stains. Sheets were clean though. NEVER AGAIN will I stay here.
Staff are terrific. Joaquim is alway very helpful & remembers who I am as I have stayed there many times. My room was excellent & the location is very suitable.
Stayed 1 night in Dec 2025
Verified review
8/10 Good
justin
12 Nov 2025
Liked: Cleanliness
Proximity
Stayed 2 nights in Nov 2025
Verified review
10/10 Excellent
Clint
9 Nov 2025
Liked: Cleanliness, staff & service, room comfort
Serviced my needs perfectly
Stayed 1 night in Nov 2025
Verified review
8/10 Good
Neil
30 Sept 2025
Liked: Cleanliness, staff & service
We are 4 brothers in town for the Lions rugby tour.
This place suited our needs, although is quite basic.
One bedroom has an en-suite so the rest of us had to share one bathroom - and the upstairs room is served by a spiral staircase.
Very basic comforts, couch and a full kitchen.
There is a desk at the lobby that is attended during the day.
We used the parking garage.
Location is convenient to the Docklands area, Victoria Market and the trolley but we would have preferred to be closer to the CBD
Overall, we were satisfied and the price was right.
Great service, convenient location with clean and tidy rooms.
Bed was uncomfortable this visit and some furniture has exceeded its use by date.
Overall a pleasant place to stay.
I needed to stay somewhere with short notice and whilst I was appreciative of obtaining a booking, I would never stay at Arrow Spencer Street again.
Firstly, the confirmation email via booking agent I rcvd said the reception was open till late at night. Upon arrival there was a sign stating reception closed at 5pm. I contacted the listed number and ultimately (after much to-ing and fro-ing) check in was completed. When I expressed my dissatisfaction the person I spoke with said the website stated they closed at 5pm. I checked Arrow Spencer Street and it did not state this, so far as I could see.
The room itself was appalling. Marks and grime all over the place. The window was utterly filthy. The wardrobe door was askew. The only seating was a cheap and nasty plastic setting and one of the chairs was wobbly. The bathroom was an utter disaster. The toilet cistern made a hideous noise for most of the night. The bathroom vanity was in an appalling state. The shower door was very difficult to maneuver and given that it was glass this was quite unsafe. The shower did not drain and within several minutes of the shower being on it turned into a foot bath and leaked on the floor. The only positive was the bed and which was quite comfortable.
Overall I would rate the property at between a 1 and 2. Arrow really should have paid me to stay at the property rather than me paying a fee. It was quite simply one of the worst properties I had ever stayed in. I will never return.
A huge apartment with 7x single and 1x double beds, 2 bathrooms and a huge rooftop terrace.
Clean but a little tired but for the price it’s a great option to accommodate a group.
Huge apartment sleeps 6. Two bathrooms ,everything you need , very helpful desk Clark. Recommend
Stayed 1 night in May 2025
Verified review
8/10 Good
mel
16 May 2025
Maybe I didn’t see the information about how to find the hotel. I had to ask a hotel close by where to find it. Outside facade says Harbourview. Location is great. Trams really close by, not to mention Marvel stadium is walking distance.
Stayed 2 nights in May 2025
Verified review
4/10 Poor
Taylor
3 May 2025
Arrived at property and was told my booking had been moved to another property (Arrows on Swanston). When I got to the other property I had to wait 2 hours for a room which although looked clean the carpets were filthy and had an odour.
Initially difficulty getting key. I arrived at 4.45pm to find office closed. Trying the three numbers given , no response. Eventually got someone.
Someone had to let me into building so I could get mobile number. All sorted but not a good introduction. Room was okay. Plenty of hot water. Windows looked onto brick wall and pigeons kept cooing. Place needs an update. I will not stay again