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关于墨尔本 - 福林德斯街希尔顿逸林酒店的点评

4.5 out of 5
墨尔本 - 福林德斯街希尔顿逸林酒店
270 Flinders Street, Melbourne, VIC

点评

8.8

超赞

10 分 - 超赞。554 条好评,共有 1002 条点评" "
8 分 - 还可以。318 条好评,共有 1002 条点评" "
6 分 - 一般。88 条好评,共有 1002 条点评" "
4 分 - 很差。27 条好评,共有 1002 条点评" "
2 分 - 糟糕。15 条好评,共有 1002 条点评" "

9.2/10

清洁度

9.2/10

员工和服务

8.6/10

服务设施

8.8/10

住宿条件和设施

8.8/10

环保

点评

10/10 超赞

Carrie

2023 年 11 月入住 3 晚
Veerle 于 2023年12月13日 的回复
Dear Carrie,Thank you for taking the time to leave us this 10/10 review! We are happy you see you enjoyed your stay with us. Our team hopes to welcome you back in the future.Kind regards,Veerle & DoubleTree by Hilton Melbourne

4/10 很差

TSZ KI

不满意:住宿条件和设施,员工和服务
2023 年 8 月入住 1 晚

8/10 还可以

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 12 月入住 5 晚

8/10 还可以

真实旅客

满意:清洁度、住宿条件和设施、客房舒适度
地點很方便,入住時是早上十點,多收了50美金的提早入住費用,如果沒有收費,我們就會大大的按讚了。
2019 年 11 月入住 1 晚

8/10 还可以

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 5 月入住 3 晚

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 5 月入住 1 晚
Jacinta 于 2019年06月19日 的回复
Thank you for staying with us and your rating, we hope to welcome you again in the future. Warm regards,

10/10 超赞

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 3 月入住 5 晚

10/10 超赞

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 3 月入住 5 晚

8/10 还可以

真实旅客

满意:员工和服务
2019 年 3 月入住 1 晚

10/10 超赞

Li Ta

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent location
Excellent location, good service, will come again next time.
2018 年 10 月入住 3 晚

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
方便整潔
整體環境不錯,位置不錯,早餐也不錯,可惜剛好旁邊在施工,比較不安靜!
2018 年 8 月入住 3 晚

8/10 还可以

Edmond,HKG

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good location
Fair housekeeping service. Always missed the replacement or refreshment on the consumables during 3-day stay.
2018 年 8 月入住 1 晚

10/10 超赞

Chun Ching Standy

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 6 月入住 1 晚

10/10 超赞

Chun Ching Standy

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 6 月入住 1 晚

6/10 一般

真实旅客

满意:客房舒适度,清洁度
Location is key
The hotel's location directly opposite Flinders Street Station cannot be faulted, especially if you are joining day tours to the Twelve Apostles or Phillip Island, for which the tour buses depart from Federation Square, which is a stone's throw from the property. Also, shopping areas and restaurants are just around the corner. As for the hotel and room ambiance and services, while we found no major faults, the overall impression is on the lackluster side, especially when compared with our previous experience when booking on Hotels.com: for the same price or less, we have booked hotels in other places (Barcelona, Paris, etc.) which offer better design and services.
2017 年 11 月入住 4 晚

8/10 还可以

Keith

满意:员工和服务
不满意:客房舒适度
Experience with two single beds into a double bed
I understand it's a common practice for many hotels to have two single beds jointed as a double bed. But when there is a gap in between and the mattress is way too soft, my wife and I could only sleep on the mattress edge. Staffs were helpful, replaced something firmer in a quick manner. Still this might not be the idea of a comfortable choice for a double bed room. Location is number one reason to pick this hotel.
2017 年 11 月入住 2 晚

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 8 月入住 4 晚

8/10 还可以

Paula

满意:员工和服务、服务设施、住宿条件和设施
Great location Basic in terms of room set up but you are not in your room much - so much to do in Melbourne I would stay again given the location was so good
2024 年 4 月入住 3 晚

10/10 超赞

Rod

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Madisyn at reception was brilliant. She was so welcoming, smiled and made us feel so relaxed before our stay started. With staff like Madisyn you are on a winner. The room was clean and comfortable. Very happy. Thank you
2024 年 4 月入住 1 晚
Brittany 于 2024年04月26日 的回复
Dear Rod,Thank you for taking the time to share such kind words about your stay with us. We are glad to hear your positive remarks about Madisyn and how she was brilliant and welcoming. It's also lovely to hear that you found the room to be clean and comfortable.We hope to welcome you back again in the future.Warm Regards,Brittany & the Team at DoubleTree by Hilton Melbourne - Flinders Street

8/10 还可以

Lucan

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Great view, comfortable bed.
2024 年 4 月入住 2 晚
Martina 于 2024年04月22日 的回复
Dear Lucan,Thank you for your nice review. We're delighted to hear that you enjoyed the great view and found the bed comfortable during your stay with us. We hope to welcome you back for another enjoyable experience soon!Warm regards,Martina & the Team at DoubleTree by Hilton Melbourne- Flinders Street

10/10 超赞

Jeffrey,Santa Barbara

与家人出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean & quiet
2024 年 4 月入住 1 晚
Martina 于 2024年04月22日 的回复
Dear Jeffrey, Thank you for taking the time to write us a review. We are very happy to hear that you had a great stay with us and that you found the room clean and quiet. We look forward to having you back at the Hotel soon.Warm regards,Martina & the Team at DoubleTree by Hilton Melbourne- Flinders Street

10/10 超赞

Abhay

2024 年 3 月入住 7 晚

10/10 超赞

Sophie

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location, nice hotel and spacious rooms
2024 年 4 月入住 2 晚
Martina 于 2024年04月7日 的回复
Dear Sophie, Thank you for writing us a nice review. We are very happy to hear that you found the location to be great, the Hotel nice and the rooms spacious. We look forward to welcoming you back to the Hotel soon. Warm regards, Martina & the Team at DoubleTree by Hilton Melbourne- Flinders Street

4/10 很差

Judy

满意:清洁度、员工和服务、服务设施
I stayed 4 nights, only managed to have a good sleep once because of the noice coming from outside the hotel and from other guests. It was so disruptive!! The bathroom door creaks so loudly. There is no space for a woman and her makeup in the bathroom - at all!!
2024 年 2 月入住 4 晚
Martina 于 2024年03月12日 的回复
Dear Judy,Thank you for taking the time to write us about your experience, it is disappointing to hear that you did not have a peaceful stay. We extend our apologies for the inconvenience of noise and the shortage of space for your toiletries. Our Team hopes to have another opportunity to show our quality of service in one of the Hotel's quieter rooms. If you would like to address this further, please contact us.Warm regards,Martina & The Team at DoubleTree by Hilton Melbourne- Flinders Street

10/10 超赞

KAZ

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
駐車場が欲しい
2024 年 2 月入住 3 晚
Brittany 于 2024年02月26日 的回复
Dear Kaz,Thank you for taking the time to share your experience with us and we hope to welcome you back again to the Hotel in the near future.Warm Regards,Brittany & the Team at DoubleTree by Hilton Melbourne

10/10 超赞

Joanna

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Beds were comfortable. Bathroom lovely and clean. Breakfast had lots of choice. Staff were friendly. Location was very convenient to shopping, trams, trains etc. Would stay again!
2024 年 2 月入住 2 晚
Brittany 于 2024年02月19日 的回复
Dear Joanna,Thank you for taking the time to share such lovely feedback about your stay with us. We're delighted to hear that you enjoyed the comfortable beds, lovely bathroom, breakfast options and friendly staff. Looking forward to welcoming you back again soon to make use of our convenient location!Warm Regards,Brittany & the Team at DoubleTree by Hilton Melbourne

8/10 还可以

Richard

满意:清洁度、员工和服务、住宿条件和设施
Heard noise from adjoining rooms
2024 年 1 月入住 3 晚
Martina 于 2024年02月4日 的回复
Dear RichardThank you so much for taking the time to share your nice review with us! We are delighted that you had a positive experience at the hotel. Our team works hard to ensure every guest has a memorable stay, and it's incredibly rewarding to know that we succeeded in making your visit special. Our team will be notified about the noise to ensure it is fixed, thank you for letting us know. We look forward to welcoming you back in the near future.Warm regards,Martina & the Doubletree by Hilton Melbourne - Flinders Street

10/10 超赞

David

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff and eestaurant was excellent.
2024 年 1 月入住 3 晚
Martina 于 2024年02月4日 的回复
Dear DavidWe appreciate the time you took to share your wonderful review with us, calling out the staff and restaurant. Our team works hard to ensure every guest has a memorable stay, and it's incredibly rewarding to know that we succeeded in making your visit special. Warm regards,Martina & the Doubletree by Hilton Melbourne - Flinders Street

10/10 超赞

SUNJOO

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 6 晚
Martina 于 2024年02月4日 的回复
Dear Sunjoo,We are overjoyed to receive your 10/10 rating and to know that our efforts to make your stay special were successful. Your feedback encourages our team to continue delivering exceptional service. We look forward to welcome you in the future.Warm regards,Martina & the DoubleTree by Hilton Melbourne - Flinders Street

8/10 还可以

David

满意:清洁度、员工和服务、住宿条件和设施
Fine for a business trip convenient location.
2024 年 1 月入住 2 晚
Martina 于 2024年02月4日 的回复
Dear David,We wanted to express our gratitude for sharing your positive review with us. It's reassuring to learn that your experience at the hotel was enjoyable during your business trip. Our team values your feedback, and we look forward to the possibility of hosting you again in the near future.Warm regards,Martina & the DoubleTree by Hilton Melbourne - Flinders Street

6/10 一般

Steve

满意:员工和服务
Central location
2024 年 1 月入住 2 晚
Martina 于 2024年02月4日 的回复
Dear Steve,Thank you for sharing your feedback on your recent stay. We're delighted that you appreciated the central location of our hotel and hope to welcome you back for an even more enjoyable experience in the future.Warm regards,Martina & the DoubleTree by Hilton Melbourne - Flinders Street

10/10 超赞

Kara

满意:清洁度、住宿条件和设施、客房舒适度
2024 年 1 月入住 3 晚
Brittany 于 2024年01月25日 的回复
Dear Kara,We appreciate the time that you took to share your stay at our Hotel. It's lovely to see that you had a 10/10 experience and hope to welcome you back again soon.Warm Regards,Brittany & the team at DoubleTree by Hilton Melbourne

10/10 超赞

Paul

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent place to stay. Friendly staff are always approachable. Central location to Rod Laver Arena, Southbank and shopping precincts.
2024 年 1 月入住 5 晚
Martina 于 2024年01月23日 的回复
Dear Paul,We hope you are well.Thank you for taking the time to leave us a nice review about your stay. It’s lovely to hear that you had an excellent experience, calling out the approachable staff and central location to some of Melbourne’s iconic attractions.We’re looking forward to welcoming you back in the future.

8/10 还可以

Matt

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
Martina 于 2024年01月16日 的回复
Dear Matt,We hope you are well.Thank you very much for taking the time to leave us a review. We are glad that you have enjoyed your stay with us and hope to see you again in the future.Warm regards,Martina & Doubletree By Hilton Melbourne- Flinders Street

10/10 超赞

Rodney

满意:清洁度、员工和服务、住宿条件和设施
Awesome place to stay. Great Location. Walking distance to so many places
2024 年 1 月入住 1 晚
Martina 于 2024年01月15日 的回复
Dear Rodney,We hope you are well.Thank you very much for taking the time to write us feedback on your stay. It makes us very happy to hear that you thought the Hotel was an awesome place to stay and loved the central location of our hotel.We hope to welcome you back again soon.Warm regards,Martina & Doubletree By Hilton Hotel Melbourne- Flinders Street

8/10 还可以

Roopen

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 3 晚
Martina 于 2024年01月15日 的回复
Dear Roopen,We hope you are well.Our sincere thanks for taking the time to write us a positive review. We are glad you had a lovely time at our hotel and look forward to welcoming you again in the future. Warm regards,Martina & Doubletree By Hilton Hotel Melbourne- Flinders Street

10/10 超赞

Mark

满意:清洁度、员工和服务、住宿条件和设施
Overall ety good
2024 年 1 月入住 2 晚
Brittany 于 2024年01月10日 的回复
Dear Mark,We appreciate you sharing that you have a very good experience and thank you for taking the time to write a review on your stay.We hope to welcome you back again in the future.Warm Regards,Brittany & the team at DoubleTree by Hilton Melbourne - Flinders Street

10/10 超赞

Karen

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Brittany 于 2024年01月10日 的回复
Dear Karen,Thank you for taking the time to share your experience staying with us. It's lovely to hear you had a great time and rated it 10/10.We hope to welcome you back again soon.Warm Regards,Brittany & the team at DoubleTree by Hilton Melbourne - Flinders Street

10/10 超赞

Shavita

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
Brittany 于 2024年01月10日 的回复
Dear Shavita,Thank you for taking the time to review your stay with us.We're glad to see that you had a 5 out of 5 experience and hope to welcome you back again soon.Warm Regards,Brittany & the team at DoubleTree by Hilton Melbourne - Flinders Street

10/10 超赞

Susan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great breakfast
One of the best breakfasts I’ve had in a hotel.
2024 年 1 月入住 1 晚
Brittany 于 2024年01月10日 的回复
Dear Susan,Thank you for taking the time to share your experience with us.We're glad to hear that you enjoyed your stay and had one of the best Breakfast's you've ever had in a hotel.We hope to welcome you back again soon.Warm Regards,Brittany & the team at DoubleTree by Hilton Melbourne - Flinders Street

8/10 还可以

Catherine

2023 年 11 月入住 1 晚
Brittany 于 2024年01月25日 的回复
Dear Catherine,Thank you for taking the time to share your experience at the Hotel. We are pleased to see you enjoyed your stay and hope to welcome you back again in the future.Warm Regards,Brittany & the team at DoubleTree by Hilton Melbourne

10/10 超赞

Nervat

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 4 晚
Brittany 于 2024年01月10日 的回复
Dear Nervat,Thank you for taking the time to share your experience staying with us. We're glad to hear you had a 5 out of 5 experience and hope to welcome you back again soon.Warm Regards,Brittany & the team at DoubleTree by Hilton Melbourne - Flinders Street

10/10 超赞

Beth

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 2 晚
Brittany 于 2024年01月10日 的回复
Dear Beth,We appreciate you sharing your stay with us and are glad to hear you had a 5 out of 5 experience. Hopefully we will see you again in the future for another great stay.Warm Regards,Brittany & the team at DoubleTree by Hilton Melbourne - Flinders Street

10/10 超赞

Stella

与家人出行
满意:服务设施
Close to the train and tram. Cute little lanes for eating and close to Brunetti’s iconic Italian Restaurant.
2023 年 12 月入住 2 晚
Veerle 于 2023年12月18日 的回复
Dear Stella,Thank you for taking the time to leave us this positive review! We are all very happy to see that you enjoyed your stay with us and all Melbourne has to offer around it. Our team hopes to welcome you back in the future.Kind regards.Veerle & DoubleTree by Hilton Melbourne

10/10 超赞

Pasi

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
In the heart of Melbourne
Excellent position close to the railwaystation. Hotel staff very, very positive and helpfull. Highly recommend the breakfast.
Breakfast at Hilton Trouble Tree Hotel Melbourne
2023 年 12 月入住 5 晚
Veerle 于 2023年12月13日 的回复
Dear Pasi,Thank you very much for your positive review. We are very happy to see that you enjoyed your stay with us and the location of the hotel. Our team hopes to welcome you back in the future!Kind regards,Veerle & DoubleTree by Hilton Melbourne

10/10 超赞

Angelina

团体旅客
满意:员工和服务、服务设施、住宿条件和设施
The check in staff were fantastic, very accommodating with storing our luggage, organising a late check out, providing cookies - exceptional service.
2023 年 12 月入住 1 晚
Veerle 于 2023年12月13日 的回复
Dear Angelina,Thank you very much for your positive review. We are all very happy to see that you enjoyed your stay and our services. Our entire team hopes to welcome you back in the future!Kind regards,Veerle & DoubleTree by Hilton Melbourne

8/10 还可以

Gabrielle

与配偶出行
满意:服务设施,员工和服务
Great location. had a room on 2nd floor, no windows at all. Room was comfortable but very dark
2023 年 12 月入住 1 晚
Veerle 于 2023年12月13日 的回复
Dear Gabrielle,Thank you for taking the time to leave us a review. We appreciate your feedback so we can keep improving. Please ask our staff for possible room upgrades during your next stay. Our team hopes to welcome you back in the future.Kind regards,Veerle & DoubleTree by Hilton Melbourne

10/10 超赞

Jonathan

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A
2023 年 11 月入住 1 晚
Veerle 于 2023年11月29日 的回复
Dear Jonathan,Thank you for taking the time to leave us a review! We appreciate you taking to time do leave us feedback and are happy to see that you enjoyed your stay with us. Our team hopes to welcome you back in the future.Kind regards,DoubleTree by Hilton Melbourne

8/10 还可以

Li-Fu

2023 年 11 月入住 2 晚
Veerle 于 2023年12月13日 的回复
Dear Li-Fu,Thank you for taking the time to leave us feedback. We appreciate it so we can keep improving. Our team hopes to welcome you back in the future.Kind regards,Veerle & DoubleTree by Hilton Melbourne

8/10 还可以

Tony

商务旅客
满意:员工和服务,清洁度
nothing special
2023 年 11 月入住 2 晚
Brittany 于 2024年01月10日 的回复
Dear Tony,Thank you for taking the time to share your experience staying with us. We're disappointed to read that you believe it was 'nothing special' and hope to welcome you back in the future for a more positive experience.Warm Regards,Brittany & the team at DoubleTree by Hilton Melbourne - Flinders Street