Whilst property is nice and in good location I had issues with my room missing basic necessities. No milk in mini bar for coffee machine. TV remote completely missing, no room service signs, room service filling to refill milk, vents in room we covered in dust, bathroom clearly had repair works and either not completed or just left to look half done. No QR code on TV as instructed for menus, no paper menus for reference. Oil used for chips was in need of clean. Breakfast was stone cold and bacon clearly from a Bain Marie so undercooked. Parking is cheap compared to most other places but I’m not sure what was deluxe about my room other than the Dyson hairdryer. When I pointed out to reception that basics are being missed nothing was really offered apart from an apology. Wouldn’t stay again.
Mardi
2024 年 4 月入住 3 晚
8/10 还可以
Denis
2024年04月21日
不满意:服务设施
Good
Denis
2024 年 4 月入住 7 晚
4/10 很差
cameron
与配偶出行
2024年04月21日
不满意:员工和服务、服务设施、住宿条件和设施
Shower flooded the bathroom, water temp was Luke warm, heater did not work
cameron
2024 年 4 月入住 2 晚
10/10 超赞
Per
与家人出行
2024年04月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay. Easy transport into town with lots of trams running along St.Kilda Rd, stopping 100 metres from hotel. I really enjoyed the buffet breakfast.
Highly recommend.