4/10 欠佳
Nicola
2025 年 8 月 4 日
Booked this property via Expedia. Paid for the full booking at that time. On arrival out of staffing hours, it took about 45 minutes to check in and only due to the help of a kind resident. On eventually checking i was charged again for the room. Apparently the booking number with Expedia doesn’t work but clearly they know that as a problem and with no staff to help on site this caused a lot of anxiety after a day of travel not knowing if we would get the room paid for. So far, no response from hotel asking them to refund one of my two 100% payments made for a single booking.
Nicola
於 2025 年 7 月住了 1 晚