Property was beautiful and safe. The parking next to the hotel was great.
Claudine
於 2025 年 5 月住了 3 晚
10/10
Diana
於 2025 年 5 月住了 3 晚
10/10
This was a very nice hidden gem. Very close to shopping, restaurants and overall a wonderful experience. I want to mention that there were a few people who stood out that made our stay wonderful. Michelle & Jenny (concierge)- who were an absolute pleasure , and they both provided excellent service and addressed our concerns promptly. Victor - made excellent recommendations for breakfast and was a phenomenal server- Housekeeping staff were exceptional, and kept our place very clean and tidy. We had a few hiccups, but some of it was due to the obnoxious guests, and that you can’t help, however tje CIGNO Staff handled it professionally and dutifully. This place a quaint and a tucked-away-oasis and I’d highly recommend booking a stay at the CIGNO for a beautiful and tranquil visit. Thanks again for everything!
Veronica
於 2025 年 5 月住了 3 晚
8/10
Great hotel in a remote and residential area. Needed to drive to get to center of town. Hotel itself is fantastic in every way.
moria
於 2025 年 4 月住了 1 晚
10/10
Gran experiencia, el personal se aseguró de darnos la mejor experiencia en todo momento
Gloria
於 2025 年 4 月住了 3 晚
10/10
The Cigno Hotel is a beautiful oasis in central Merida. The room was large, beautifully appointed and well air-conditioned. The food at the restaurant was excellent-modern Mexican cuisine. We felt one of the best part of the experience was the staff. They were friendly, helpful and very gracious. You cannot go wrong staying at this excellent small hotel. We had a very positive experience at Cigno Hotel.
Ralph
於 2025 年 4 月住了 3 晚
10/10
What a lovely stay! The staff was super attentive but also let us enjoy the ameneties. We had the rooftop pool all to ourselves one day. What a treat! Gorgeous property. Stay here if you can!
Clare
於 2025 年 2 月住了 4 晚
10/10
Ulises
於 2024 年 12 月住了 2 晚
10/10
Outstanding heritage / boutique hotel, beautiful property, pool, rooms with a 1st class restaurant and bar. Great access to the restaurant “zone”
Stay here!
Dave
於 2025 年 2 月住了 1 晚
10/10
Hayley
於 2025 年 2 月住了 3 晚
8/10
It’s a nice little hotel. Little far from everything.
Richard
於 2025 年 1 月住了 4 晚
10/10
Burial hotel close to old Merida sites.
william
於 2025 年 1 月住了 4 晚
10/10
Ana Isabel
於 2024 年 11 月住了 3 晚
10/10
Fiona
於 2024 年 10 月住了 1 晚
10/10
真實旅客
於 2024 年 9 月住了 1 晚
10/10
Estupendo servicio personal súper amable y el hotel de lujo me fascinó muchas gracias
EVA
於 2024 年 8 月住了 1 晚
10/10
El staff es súper amable! La propiedad tiene mucho estilo. La habitación nos pareció súper cómoda; tiene dos albercas y ambas están excelente para relajarte después de caminar todo el día.
Sara
於 2024 年 8 月住了 4 晚
10/10
This hotel exceeded my expectations. The building itself, a nineteenth century casona, was beautifully renovated into one of the best boutique hotels my family and I have stayed at. The staff was amazing, professional, and friendly. Perla, Esteban and Victor, and Vanessa went out of their way to make our stay a relaxing and culturally-enriching experience. Can't wait to go back to Merida and stay there once again.
gustavo
於 2024 年 8 月住了 4 晚
10/10
Excellent service, beautiful property
Viktoriya
於 2024 年 7 月住了 1 晚
10/10
10/10 one of the best stays i’ve ever had at a hotel. I did not want to go home for maybe the first time ever.
food was great
service was great
rooms were so comfortable and well appointed. IM OBSESSED.
currently averaging about 10 nights a month in hotels for work and this is easily the most comfortable place i’ve been in over a year.
Ruthie
於 2024 年 7 月住了 6 晚
10/10
Meghan
於 2024 年 7 月住了 4 晚
10/10
Excelente hotel boutique en casa antigua remodelada con excelente diseño contemporáneo muy bien ubicada. Muy buena cocina
Fernando
於 2024 年 6 月住了 3 晚
10/10
Un Hotel mi bonito. Comida rica y servicio excelente. Regresaremos pronto