"The staff were very good, the room was clean, parking was a breeze, although there is an extra fee for it. To location is amazing, although there can be a little bit of road noise. We didn’t partake in the breakfast, but we had to look around and certainly appeared to be very good, with hot and cold options. "
"I got charged for a room that I didn't get to stay at. When I went to check in the clerk said that the boiler had broke & they wouldn't have hot water. He said that I would have to get a refund from Hotels.com. Searched on their website & they make it impossible to get a refund from the site. Talked to someone from their customer service #, but still haven't got a refund. Will skip the 3rd party websites like Hotels.com & call a real person that can take care if I have any problems."
"The front representatives in particular Jennifer and Miranda have excellent customer service. We really enjoyed the stay and will definitely stay there when we return to Huntsville again.
Dr. John "