“We had a lovely stay, even with storm Dave! Room 2 over looking the Dee. Staff were friendly breakfast was a good choice and freshly cooked. Bed was comfy and shower powerful
Would stay again”
“We had a lovely stay, even with storm Dave! Room 2 over looking the Dee. Staff were friendly breakfast was a good choice and freshly cooked. Bed was comfy and shower powerful
Would stay again”
“Checked in to the premises for an overnight stay. We were met by a tall young woman who was very welcoming and friendly and I was invited to complete details into a machine, then asked to pay the cost of the accommodation there and then. I explained that I had already done so with Hotels.com.Our room was situated over the bar area.
The room was an adequate clean twin bedded space. Two large towels had been provided (not bath sized) that carried the odour of being dried inside and my partner……
“Checked in to the premises for an overnight stay. We were met by a tall young woman who was very welcoming and friendly and I was invited to complete details into a machine, then asked to pay the cost of the accommodation there and then. I explained that I had already done so with Hotels.com.Our room was situated over the bar area.
The room was an adequate clean twin bedded space. Two large towels had been provided (not bath sized) that carried the odour of being dried inside and my partner……
“Worst experience ever at a hotel. To begin with we were handed the wrong keys for our rooms and given NO keys for entry into the actual building. This absolutely ruined the weekend as we were forced to sleep on the streets. We woke up and returned to the hotel with a cold and was given no apology or explanation just was told the door is now fixed and to turn the handle the other way. Instead of a refund for the card payment we was told that they do not accept payments from here and we must pay,……
“Worst experience ever at a hotel. To begin with we were handed the wrong keys for our rooms and given NO keys for entry into the actual building. This absolutely ruined the weekend as we were forced to sleep on the streets. We woke up and returned to the hotel with a cold and was given no apology or explanation just was told the door is now fixed and to turn the handle the other way. Instead of a refund for the card payment we was told that they do not accept payments from here and we must pay,……
"Rooms were spacious and the staff were kind, but the hotel feels run-down and less than clean. My room was in the basement which only have half windows. The carpets have an odor, housekeeping missed trash removal, the rooms are not well lit and the room itself was very basic. Overall, not the level of Hyatt quality I expected for the price. "