I have going to the Biltmore for over thirty years. The hotel and architecture is amazing. Unfortunately, the hotel needs some tend loving care. The pool area was disgusting. There is NO REASON why this area should be unkept with the paint on pool deck almost too disgusting to walk on. Holes in the stucco from the parrots. I know its the off-season but the condition of the pool (with large junks of plaster coming off the bottom of the pool) and the paint on the pool deck, well it was not acceptable.
The pool area is one of the mostly used amenities on the property. It was disgusting! Cups, straws, paper floating on the water. Waiters taking 1/2 hour to receive a drink, cups and food lying all over the place.
No excuses, you ever is in charge of the pool area should be fired.