They charged me another unreasonable fee without my permission. And I still didn’t get the refund after a whole month:(
Yunqian
2/10 糟糕
Sen
2023年11月30日
不满意:住宿条件和设施,员工和服务
Sen
2023 年 11 月入住 6 晚
2/10 糟糕
jing
与家人出行
2023年04月9日
不满意:清洁度、服务设施、住宿条件和设施
Hide spending too much
jing
2023 年 4 月入住 3 晚
8/10 还可以
Zhongtao
2023年03月18日
Zhongtao
2023 年 3 月入住 1 晚
10/10 超赞
Lindsay Anne
2024年04月24日
满意:服务设施,清洁度
Service was great & hotel was beautiful
Lindsay Anne
2024 年 4 月入住 3 晚
10/10 超赞
PAUL
与家人出行
2024年04月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The pools, sirect access to the beach, restaurants and shopping we're exactly what i was looking for and this property delivered on all counts.
PAUL
2024 年 4 月入住 3 晚
10/10 超赞
Samantha
团体旅客
2024年04月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent staff, location and property. One thing I would have like to have is a kettle/coffee machine. They offered a cup of hot water for $10USD.
Samantha
2024 年 4 月入住 6 晚
6/10 一般
Sofia
与家人出行
2024年04月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I would have rated this property higher, but for one important problem. You can’t see ocean because they set cabanas in the first row. Cabanas are blocking the entire ocean view. Next rows of the beach chairs are directly behind cabanas. So, essentially you are looking at the gray wall of cabanas. I came to relax and enjoy beach. However, this property doesn’t care about other vacationers but those that pay unlimited money for cabanas. I saw other hotels/resorts near by and none had cabanas placed so rudely in the entire area of the hotels beach. At least would be helpful if the cabanas were spread apart. It was ridiculous.
Sofia
2024 年 4 月入住 2 晚
8/10 还可以
Charles
2024年04月23日
满意:清洁度、员工和服务、住宿条件和设施
Charles
2024 年 4 月入住 2 晚
2/10 糟糕
Anvesh
与家人及幼儿出行, 与家人出行, 与配偶出行, 团体旅客
2024年04月23日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Rooms are very very low class while they charge you five star prices. They should maintain a minimum standard for that price.
They don’t have minimum facilities in the room. I felt like staying in a $30 motel room. My wife and family had a terrible stay/experience while in room. This resort was very good at charging a premium for everything you request. Although they have few restaurants in the resort, you can’t expect food after 10 pm, Most of them close kitchens by around 9pm. Overall it was a very bad stay for the family after traveling so far to miami and also after spending premium prices for the hotel.