Loews Mid-Atlantic hotels

"I had a pleasant stay at the DoubleTree by Hilton in New York. The location was very convenient and close to many attractions and subway stations, which made getting around the city easy. The staff was friendly and welcoming, and the room was clean and comfortable. One of my favorite touches was the warm chocolate chip cookie at check-in, it definitely made the stay feel special. Overall, it was a solid place to stay if you want comfort and a great location while visiting NYC. "

"Great location."

"This is a prime Time Square location. It's an old, noisy hotel but has so much character and the wine happy hour is great. Rooms are good size too! The included breakfast is grab-and-go, but it's great."

"Everything was super close staff was super helpful "

"The hotel is clean and the staff is friendly and helpful. In addition, the hotel is in a great location for the sites and restaurants."

"The best in A.C."

"The room was clean but leading to the room smelled like sewage. We used valet. We were not allowed to bring our own luggage to the room. If that's their policy, it is what it is. 30 minutes later our luggage arrived and the man who brought it to our room was rude. After thinking him two different times, he put both his hands out and laughed. I looked at him confused. He said "well, most people tip. That's how we make a living." I just got done driving, I wasnt even thinking about a tip. We figured it was included in the $45 valet since they require themselves to bring the luggae in the room. I didnt even have cash. I felt terrible, truly. Come to find out, they're not suppose to ask for tips. "

"They accommodated my change in room status quickly. Very helpful getting car service to airport. Located conveniently right across the street from most of the theaters. "

"On our first night, during heavy rain and freezing temperatures (31°F), the windows in our assigned room would not fully close, allowing rainwater to trickle into the room. At the same time, the only heat source was a radiator with no temperature control, causing the room temperature to rise to approximately 78°F. With no ability to regulate the temperature and rain entering through the window, we were forced to turn the heat off entirely and endure the conditions for the night since it was already very late. The second night presented another major disruption. Around 1:00 AM, a rooftop compressor from the neighboring building began cycling on and off, producing noise comparable to a semi-truck directly outside our 12th-floor window. We contacted the front desk and were eventually offered a room change at 1:00 AM. The replacement room unfortunately had similar issues: again, there was no HVAC control beyond a radiator that could only be turned on or off, and the window air conditioner had been bagged and left in the window, allowing cold drafts and outside noise into the room. Additionally, we were informed that the water would be shut off from 10:00 AM to 3:00 PM the following day, which required us to alter our plans. The most difficult situation occurred on our departure morning. Checkout was at 11:00 AM, and when we woke up we discovered that the water was once again shut off. This meant we were unable to shower, brush our teeth. "