room is big. due to a very early check in, the hotel prepared a bag of breakfast for us.
Minnie
8/10 还可以
jiangdong
2016 年 12 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
cold room and cold staff
Everything is satisfactory except the heating of room was noisy and not warm enough. I asked for extra quilt but the hotel staff was reluctant to provide, asking me to check with room closet, but turned out there was none in the closet. So the staff attitude wasn't up to standard.
jiangdong
10/10 超赞
Fan-Yu
2016 年 11 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Big room in a good location
The room is pretty big and comfortable in a good location and it is quite new.
Everything perfect with the exception of a wrong pin to enter the apartment. We had to wait for 15 min.
Christian
2025 年 7 月入住 2 晚
10/10 超赞
Carmela
与家人出行
2025 年 7 月 8 日
满意:住宿条件和设施,清洁度
Secluded hotel near Duomo and main shopping and dining area. Room was huge with lots of space, including large bathroom and dinette area. We only spent a night but would definitely book again.
Carmela
2025 年 7 月入住 1 晚
4/10 很差
Keith
与家人出行
2025 年 7 月 1 日
不满意:住宿条件和设施,清洁度
Nice location, but issues with cleanliness of the room (boogers smeared on the wall by the upstairs bed). AC was not cold enough. The bed was uncomfortable. We booked for three nights but left after two.
Keith
2025 年 6 月入住 3 晚
10/10 超赞
Rocio
2025 年 6 月 23 日
Rocio
2025 年 6 月入住 2 晚
8/10 还可以
young woo
与家人出行
2025 年 6 月 21 日
满意:员工和服务,清洁度
위치는최고입니다
날씨가더웠는데에어컨잘나와서시원했어요
young woo
2025 年 6 月入住 4 晚
10/10 超赞
Lauren
与家人出行
2025 年 6 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was so helpful, and available for requests, recommendations, and assistance throughout the day. The place was large and clean and quiet. My family of 4 was comfortable in one of the larger rooms and we will definitely be staying there again for our next trip to Milan. They also had a partner shuttle service (paid separately) that was very convenient and took us right to the hotel no problem.
Lauren
2025 年 6 月入住 2 晚
10/10 超赞
Yunfan
2025 年 6 月 10 日
Yunfan
2025 年 5 月入住 2 晚
10/10 超赞
Clara,Doral
与家人及幼儿出行
2025 年 6 月 6 日
满意:清洁度、服务设施、住宿条件和设施
Great location, beautiful apt and easy check in. Will stay there again!
Clara
2025 年 6 月入住 3 晚
10/10 超赞
Andrea
2025 年 6 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
Excelente opción para hospedarte a 10 minutos del Duomo de Milán. La habitación amplia y con baño de muy buen tamaño. Solo ten en consideración que por el concepto de Numa la habitación no se limpiará diario para que lo tengas en consideración si es algo importante para ti. Pero sino te importa que la cama no esté tendida es tu mejor opciones!!
Andrea
2025 年 5 月入住 2 晚
4/10 很差
Michael
与配偶出行
2025 年 6 月 4 日
不满意:员工和服务、服务设施、住宿条件和设施
The door keypad doesn’t work properly. It took an hour to get in. There’s no phone signal at the door. There’s no wifi at the door. We only got in when someone else who lived in the building opened it. The not very helpful woman at the “reception” (a cheap office desk at the bottom of the stairs) gave us a new code, but had no idea we were at the door trying to get in. THe new code didn't work either. There is no elevator to the third floor where the room is located. There is no-one to help with heavy bags.
The furniture in the room is dirty. We don’t want to sit on it because it’s stained (with what?). The curtains were moth-eaten and dirty. There are holes in them. A spider or some other bugs bit us both all over. The closets are disturbing. There was no plug in the bathroom sink.
There was a sign warning us to open the windows when cooking in case we set off a fire alarm. We are afraid to cook.
On day two the third code to the front door stopped working, so we were locked out again.
I wish we hadn’t come here.
Michael
2025 年 5 月入住 4 晚
2/10 糟糕
Scott,Bay Harbor
与配偶出行
2025 年 5 月 30 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is NOT a 4-star property. It is 2-stars at most.
-Terrible customer service via phone - empty promises and insincere apologies with little to no follow through.
-WhatsApp chat is with a chatbot only. So annoying!
-Filthy walls that need scrubbing. The whole unit needs re-paint. Kitchen cabinets are scratched and dirty. Gross!
-2 flat pillows on the king bed. If you ask for extra pillows, they won't deliver them until the next day! And - you only get 1 at a time.
-No blackout shades on windows so when the sun rises, so do you!
-Uncovered electrical outlets and junction boxes - unsafe!
I have pictures to validate all comments above but this review page doesn't give me an option to attached them.
Just finished 3+ weeks in Europe at only 4 & 5 Star hotels and this hotel was BY FAR the worst in every aspect.
DO NOT book here.
There are so many better options in the same location for the similar price. Don't make the same mistake I did!
Scott
2025 年 5 月入住 3 晚
10/10 超赞
Julia
2025 年 5 月 30 日
Julia
2025 年 5 月入住 2 晚
6/10 一般
Walter
2025 年 5 月 20 日
满意:住宿条件和设施,服务设施
Schönes Zimmer, groß und sauber. Aber mehr als 4 Sterne hat es nicht verdient. Leider wird dieses nur wöchentlich gereinigt und auch Handtücher und Toilettenpapier muss man man "Essentials Closet" selbst besorgen. Ansonsten alles top, würde es evtl auch wieder buchen
Walter
2025 年 5 月入住 5 晚
6/10 一般
Byron
2025 年 5 月 18 日
This is an older building in a great location. While the apartments are very roomy, we experienced plumbing problems in two apartments. They couldn’t fix the problem (no toilet flush) in the first one so we asked to be moved and luckily they had a free place. The people at the front desk are there from 8 am to 11 pm and did not seem to be well trained to help with the issues we encountered.
Byron
2025 年 5 月入住 6 晚
10/10 超赞
Alexandra
与家人出行
2025 年 5 月 14 日
满意:清洁度、服务设施、住宿条件和设施
We stayed in a double room. The location was excellent, we could walk everywhere, saving so much time. The room was clean and larger than pictured. The shower was excellent and the bed was super comfortable. We would stay here again!
Alexandra
2025 年 5 月入住 2 晚
6/10 一般
Tiffany,Sudbury
与家人出行
2025 年 5 月 11 日
满意:服务设施
The property was very close to the metro station, and the room came equipped with all the amenities required, however both safes were unusable and the bedside lamp didn’t work and the property said they’d fix both the following morning and did not. There were laundry facilities onsite which was nice as they provided the soap as well, however the wall instructions for the washer were for a completely different machine. I would not stay again, but a big room, comfy bed, and if you need to eat in, they provided the essentials.