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关于米兰艾特德大酒店的点评

5 out of 5
米兰艾特德大酒店
Via Manzoni 29, Milan, MI

点评

9.4

绝佳

10 分 - 超赞。397 条好评，共有 520 条点评" "
8 分 - 还可以。85 条好评，共有 520 条点评" "
6 分 - 一般。30 条好评，共有 520 条点评" "
4 分 - 很差。3 条好评，共有 520 条点评" "
2 分 - 糟糕。5 条好评，共有 520 条点评" "

9.6/10

清洁度

9.6/10

员工和服务

8.8/10

服务设施

9.2/10

住宿条件和设施

9.2/10

环保

点评

10/10 超赞

lily，Hong Kong

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
地點好又方便，酒店各方面都非常適合我們的要求！
洒店位置在四通八達的地區，洒店職員態度很好一切都合乎五星級的酒店。酒店洗手間用品高級充足，床上用品舒適。下次還會來住。
2018 年 4 月入住 3 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
下次米蘭的指定飯店！因為太棒了！

10/10 超赞

wai kit

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

WEN，ZHEJIANG SHAOXING

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
美丽入住
酒店位置很好 出门就是名品街 离DUOMO 广场很近 卫生用品品质好 孩子生日酒店还送了香槟和蛋糕非常感谢 就是早餐我定的时候以为含的 结果没有 小贵 要35欧每人

8/10 还可以

GaryK

满意：清洁度、员工和服务、客房舒适度
Boutique Hotel with great history
Great location, a hotel with history and character. Not suitable for family with kids but perfect for couples.

10/10 超赞

YANFENG

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Warm舒服，地点很好找！
非常不错的酒店

2/10 糟糕

Paul

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
room small aND BAD
2024 年 4 月入住 1 晚

10/10 超赞

Steve

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff was excellent. We had a great stay and the area around the property was nice too.
2024 年 3 月入住 4 晚
Carla Falzone 于 2024年04月11日 的回复
Dear Steve,thank you for choosing our hotel and also for your review.It is fantastic to read that you had a wonderful stay and found the staff to be efficient!Looking forward to welcome you back, we send ourBest regardsCarla Falzone Director of Operations

10/10 超赞

Ling Z

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful service ! We will go back in the future!
2024 年 1 月入住 1 晚

8/10 还可以

Sharhzad

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Location, I love shopping luxury clothes and shoes, best location, I didn’t need to get transportation to go to restaurants and shopping
2024 年 1 月入住 3 晚
Carla Falzone 于 2024年04月12日 的回复
Dear Sharhzad,thank you for choosing our hotel.We are delighted to read of your enjoyable experience at the Grand Hotel et De Milan.It was a pleasure to have you staying with us and we hope to have the opportunity to welcome you back very so on.Best regardsCarla FalzoneDirector of Operations

10/10 超赞

Andrew

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Milan Christmas
A historic location in the heart of Milan with top notch service.
2023 年 12 月入住 3 晚

10/10 超赞

Romain

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Historic charm, top service, great location
2023 年 11 月入住 2 晚

10/10 超赞

Alfredo

满意：清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 3 晚

10/10 超赞

Daniel，Aledo

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed our stay at the Grand Hotel et de Milano. It has a great location and the staff was excellent.
2023 年 10 月入住 1 晚

10/10 超赞

christina

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel, wonderful service
2023 年 10 月入住 1 晚

10/10 超赞

Joan

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 3 晚

10/10 超赞

Daniel，Aledo

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location, great staff
2023 年 10 月入住 4 晚

8/10 还可以

nicole

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was in a beautiful location. Easy to walk to the galleria and the Duomo. The hotel was extremely clean and staff was cordial
2023 年 10 月入住 1 晚
Guest Relations 于 2023年10月12日 的回复
Dear Nicole,Thank you for your very positive feedback. We all look forward to welcoming you back soon. Warmest Regards ,Anastasia ZderchukGuest Relations

10/10 超赞

CRISTIANE JUNQUEIRA DE

满意：员工和服务
2023 年 9 月入住 2 晚
Guest Relations 于 2023年10月12日 的回复
Dear Cristiane, Thank you so much for your very high valuation. We all look forward to welcoming you back very soon to your milanese home.Warmest Regards,Anastasia ZderchujkGuest Relations

10/10 超赞

sunil

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent service and location!!
2023 年 9 月入住 2 晚
Guest Relations 于 2023年10月12日 的回复
Dear Sunil, Thank you for your positive feedback. We all look forward to welcoming you back soon. Best Regards,Anastasia ZderchukGuest Relations

10/10 超赞

Khaled

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel
2023 年 8 月入住 3 晚
Guest Relations 于 2023年10月12日 的回复
Dear Khaled, Thank you so much for your very kind feedback.We all look forward to welcoming you back soon to your milanese home.Warmest Regards,Anastasia ZderchukGuest Relations

10/10 超赞

Karyn

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Italy 2023 Family Vacay
Absolutely surpassed our expectations. The hotel was built in 1864, I know this because the concierge showed us to our rooms and along the way told us the history of the hotel. The staff is fantastic! We had breakfast every morning, so easy to start the day as a family of 5.
2023 年 8 月入住 2 晚
Guest Relations 于 2023年10月12日 的回复
Dearest Karyn,First of all, allow me to thank you for your feedback following your recent stay in Milano with all your Family! It is very rewarding to read such a high valuation.We all look forward to your and your Family's return and hope to be your Milanese Home for many other years to come.Warmest regards,Anastasia Zderchuk

10/10 超赞

Ruben

2023 年 8 月入住 4 晚
Guest Relations 于 2023年10月12日 的回复
Dear Ruben, Thank you for your very positive feedback. We all look forward to welcoming you back soon. Best Regards,Anastasia ZderchukGuest Relations

10/10 超赞

Robert

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚

10/10 超赞

Jacqueline

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
A very beautiful hotel with helpful and friendly staff. I love my vip access such as upgrade room and wine
2023 年 8 月入住 2 晚

2/10 糟糕

David

不满意：住宿条件和设施，员工和服务
Don’t stay here.
Worst stay ever. The restaurant is under construction and it is loud all day long throughout the entire hotel. I ordered a car to pick me up at the airport from the hotel. My flight was delayed from the United States, therefore I could not make my connecting flight. The hotel still charged me €200 for the car, even though I told them more than an hour before my scheduled arrival time that my flight was delayed. Then the hotel booked my train tickets to Lake Como and sent us to the wrong train station. That cost us €45 and two hours of our time.
2023 年 7 月入住 2 晚

10/10 超赞

Zheng

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Spacious room
2023 年 7 月入住 3 晚
AP 于 2023年07月17日 的回复
Dear Zheng,Thank you very much for your review.We all look forward to welconing you back soon.Warmest RegardsAndrea Piantanida General Manager

10/10 超赞

Sandra

2023 年 5 月入住 1 晚
GH 于 2023年07月17日 的回复
Thank you Warmest RegardsGrand Hotel et de Milan

2/10 糟糕

Aaron

满意：员工和服务，清洁度
2023 年 4 月入住 2 晚

10/10 超赞

Michelle，Mexico

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Todo muy bien!!
2023 年 4 月入住 5 晚

10/10 超赞

ENMANOUIL

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 3 月入住 3 晚

10/10 超赞

Anton

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Amazing place with authentic vibe and a lot of history.
2023 年 3 月入住 1 晚
Andrea Piantandia 于 2023年04月7日 的回复
Dear AntonThank you very much for your recent stay at the Grand Hotel.We all look forward to welcoming you back in our vibrant hotel.Warmest RegardsAndrea PiantanidaGeneral Manager

10/10 超赞

Audrey

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Love this hotel !! The service , the detail , I feel so warm welcomed, the letter , the Champaign, etc , I am very happy can revisit this hotel !
2023 年 3 月入住 1 晚
Andrea Piantandia 于 2023年04月7日 的回复
Dear Audrey,Thank you so much for your great review and comments.We look foward to welcoming you back soon, there is surely much more to experience such as our amazing Don Carlos and Caruso Restaurants and the Gerry's bar.Warmest RegardsAndrea PiantanidaGeneral Manager

10/10 超赞

Ahmed

与家人出行
满意：员工和服务、服务设施、住宿条件和设施
Excellent staff with good location classic hotel reflect the history
2023 年 2 月入住 4 晚
Andrea Piantandia 于 2023年02月20日 的回复
Dear Ahmed,Thank you so much for your great review.We look forward to welcoming you back soon.Warmest RegardsAndrea PiantanidaGeneral Manager

10/10 超赞

Virginia

2022 年 11 月入住 3 晚
Andrea Piantandia 于 2023年01月3日 的回复
Dear Virginia,Thank you so much for your review.Warmest RegardsAndrea Piantanida General Manager

10/10 超赞

Sanem

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 11 月入住 1 晚
Andrea Piantandia 于 2023年01月3日 的回复
Dear Sanem,Thank you 4so much for your review.Warmest RegardsAndrea Piantanida General Manager

6/10 一般

CARLOS

与配偶出行
满意：员工和服务，清洁度
ubicación lo mas rescatable desayuno de hotel de 3 estrellas calidad de la habitación normal precio alto sobrevaluada su categoría
2022 年 11 月入住 2 晚
Andrea Piantandia 于 2023年01月3日 的回复
Dear Carlos,Thank you for your feedback of your recent stay with us.We are sirry that you did not appreciate some aspects of your stay,We hope to have another possibility to receover during your future visit.Please do not hesitate to contact me personally at the hotel while planning your next trip to Milan.Warmest RegardsAndrea Piantanida General Manager

10/10 超赞

BERNA

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
excellent hotel very good staff
2022 年 10 月入住 2 晚

10/10 超赞

Jose

2022 年 8 月入住 1 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Love the hotel and location will be back again
2022 年 8 月入住 1 晚
Andrea Piantandia 于 2022年09月2日 的回复
Dear Guest, Thank you for your review. We all look forward to welcoming you back soon to the hotel.Warmest RegardsAndrea PiantanidaGeneral Manager

8/10 还可以

真实旅客

满意：住宿条件和设施，员工和服务
2022 年 8 月入住 3 晚

10/10 超赞

Albino，Miami

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent Service, property and ammenities. Room was large and very comfortable. Staff incredible.
2022 年 8 月入住 2 晚
Andrea Piantandia 于 2022年08月24日 的回复
Dear Albino,Thank you so much for your recent stay and for the great feedback. We are pleased that your stay has been excellent and we all look forward to welcoming you back soon.Warmest RegardsAndrea PiantanidaGeneral Manager

10/10 超赞

Henrietta

2022 年 6 月入住 3 晚
Andrea Piantandia 于 2022年08月24日 的回复
Dear Henrietta,Thank you so much for your recent stay and for the great feedback. We all look forward to welcoming you back soon.Warmest RegardsAndrea PiantanidaGeneral Manager

10/10 超赞

Paul

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice location. Easy to walk everywhere. Strongly recommend for couples or families.
2022 年 6 月入住 2 晚
Andrea Piantandia 于 2022年08月24日 的回复
Dear Paul,Thank you so much for your recent stay and for the great feedback. We are pleased that your stay has been excellent and we all look forward to welcoming you back soon.Warmest RegardsAndrea PiantanidaGeneral Manager

4/10 很差

ozer

与配偶出行
不满意：员工和服务、服务设施、住宿条件和设施
ordered superior room got a very small room every place feels cheap breakfast in 3 star hotel is better
2022 年 6 月入住 3 晚

2/10 糟糕

Justyna

2022 年 5 月入住 3 晚
Andrea Piantandia 于 2022年08月24日 的回复
Dear Justyna,It is very unfortunate to receive such a negative score, we would like to hear more about the negative aspects of your stay.Please do not hesitate to contact me personally at the Hotel.Warmest RegardsAndrea PiantanidaGeneral Manager Warmest RegardsAndrea PiantanidaGeneral Manager

10/10 超赞

Abdullatif

2022 年 5 月入住 5 晚
Andrea Piantandia 于 2022年08月24日 的回复
Dear Abdullatif,Thank you so much for your recent stay and for the great feedback. We are pleased that your stay has been excellent and we all look forward to welcoming you back soon.Warmest RegardsAndrea PiantanidaGeneral Manager

10/10 超赞

Aliya

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent hotel!
2022 年 3 月入住 4 晚

10/10 超赞

Abbas

与家人出行, 团体旅客, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Loved it, cannot wait to stay here again. Best place to stay in Milan.
2022 年 3 月入住 1 晚
Andrea Piantandia 于 2022年08月24日 的回复
Dear Abbas,Thank you so much for your recent stay and for the great feedback. We are pleased that your stay has been excellent and we all look forward to welcoming you back soon.Warmest RegardsAndrea PiantanidaGeneral Manager