“Once we pulled back the sheets to go to bed, we discovered that the pillowcases were heavily stained, and the bed sheets had hair, stains, and black marks all over them. I immediately contacted the live agent and requested a room or bed change. After waiting for an hour with no response, I reached out again. The agent informed me that she would follow up with the manager to have someone assist us.
After another 20 minutes passed, I called again and was asked if we could simply sleep on the dirty……
“Once we pulled back the sheets to go to bed, we discovered that the pillowcases were heavily stained, and the bed sheets had hair, stains, and black marks all over them. I immediately contacted the live agent and requested a room or bed change. After waiting for an hour with no response, I reached out again. The agent informed me that she would follow up with the manager to have someone assist us.
After another 20 minutes passed, I called again and was asked if we could simply sleep on the dirty……
Samantha