水上町独立经营

"很好"

"食物非常好, 房間十分整潔， 環境十分之優美"

"Nice location. Not too far from station. Nice rental shop just near the entrance. Gears are ok, just for fun ride. Dry room can be better. No shuttles to station…."

"Average services, I rate both good and bad. Good is the inclusive meals (optional during booking), I was given a lot of quality food in a presentable traditional Japanese setting, but bad is that my booking includes 2 adults and 1 kid, the hotel told me I needed to pay extra for my kids staying (I had no choice so I paid) and tried to charge me other items like extra bed, extra meal for my kid (I rejected these). I hate how the hotel manage bookings and dishonesty as I had already paid my booking for 3 members in full but then got charged extra when I arrived without any email communication before I check-in, other major problem to the overall experience is that most of the staffs speak broken English and even not understand, I find it very difficult to communicate, also both indoor and outdoor onsen water is all dirty, the outdoor onsen water is not even hot."

"有台灣員工,語言非常方便"

"讓我有個美滿旅程，完成一個雪景下的露天溫泉"

"職員態度有禮，房間不算新但整潔，就座落在溫泉街旁，位置極佳。"

"這家酒店真是令人印象深刻，乾淨舒適，窗外便是壯麗的雪山景觀，樓下直接連接著雪場，方便搭乘纜車前往山頂，有多條滑雪道適合遊玩和練習，山上的風景美不勝收，酒店設施完善，並有多家雪具用品商店，餐廳選擇雖不算多，而溫泉區也相對比較細。"

"天使格蘭飯店，有line的客服，還沒出發前，就能在客服上詢問許多資料，線上先預辦check in，可直接帶著QR code去使用飯店電腦就可以辦入住，印出的紙張上就有門房密碼，基本上記住密碼，就可以進出房間 大浴場有二處，本館的浴場較小，室內外各一池， 餐廳樓上的浴場比較大，有很多池，外面還有二台按摩椅，跟腳底按摩機，超舒服的 不過搭接駁車的人真的很多，原本預計搭10點離開的車，後來等到10點半才能坐上車，好險訂了11點初的JR離開，所以要預留時間"