Booked a room with a king bed and a pull out couch with a double bed. Got checked in and put our things into the room. The front staff guy seemed stressed out but it was busy so I get it. We came back to the room at 9:30pm and pulled out the bed part of the couch and there was no mattress, it was missing. I call down and tell the guy and he says what do you want me to do?. I say find me a mattress or change rooms? He than brings me up a crappy single mattress which only could fit one kid on it. I won't be booking there again and would strongly suggest you don't either! The pool and place was showing it's years and lack of up keep.
James
2024 年 3 月入住 1 晚
6/10 一般
Kelsey
与配偶出行
2024年03月12日
不满意:住宿条件和设施,员工和服务
We got put into a room where somebody was already staying and then had to get a new room. The unprofessional man told us it was expedias fault. The place is pretty rundown but clean, except that there was a pair of underwear in our room that wasn’t ours. The pool area was not clean at all. Wouldn’t stay here again.
Kelsey
2024 年 3 月入住 1 晚
6/10 一般
Cristina
2024年03月10日
The room was nice but not properly cleaned as I found trash through out the room. The bed was so uncomfortable (king) thin and not much padding. Felt the springs. Pillows were thin and didnt hold any weight. Overall, the location, staff and environment was good. Just think the beds could use some updating. Especially when you are traveling, paying for sleep, unable to do so with lack of bedding comfort.
Cristina
2024 年 3 月入住 1 晚
8/10 还可以
Kaitlyn
与家人及幼儿出行
2024年03月10日
满意:清洁度、员工和服务、服务设施
Just after we got settled into our room, another couple was also given our room, and tried to enter so that caused a little confusion but was settled easy at the front desk. The pool area is older but perfect for little kids with wade entry and 3 feet deep max! Quiet area!