San Diego Mission Bay Park Hotels

"Yes"

"When I called for a crib morning of check in, they said no problem. However when I checked in they said it’s based on availability, which makes sense but that is NOT what I was told. So no crib the first night. If I had known I would have brought my own. Oh by the way the “crib” is a pack n play. The floor smelled like weed on my floor, seems they couldn’t figure out who it was. The room layout of the room is was odd and the pictures are misleading. One overnight staff person was rude and dismissive when I inquired about the STRONG natural gas odor in the lobby. Worst hotel experience I’ve ever had, will not stay at any Best Western again."

"I booked a premium king bedroom. I was given the worst room in the worst building. I did not have a car, so I booked Uber for my commute. Every time I needed to get into my Uber or receive a package, I had to walk 2 minutes. Not even a single staff member helped me carry my luggage, even though I saw others receiving such treatment. After requesting and changing my room 2 times, I finally got a good one. During this entire time, the hotel did not provide any support to carry my belongings from one room to another. Only after asking did they provide support. There were unnecessary charges for parking vehicles and laundry that were not mentioned anywhere on the website. At the end of my stay, when I went to do the laundry, the machines were not even working. I had to wait 30 minutes and move from one building to another just to finish my laundry. These things are highly unprofessional. Later, I expected some apologies from the hotel manager. I did not even get that. I came to your hotel for a business purpose, but you guys gave me unnecessary headaches throughout my stay. Initially, there was no water in the room. When I called room service to order, there was no response. No one even followed up with me. How will you compensate for these things?"

"I would stay here again. The staff was courteous, the hotel was conveniently located and I felt safe as a solo traveler. Having said that : I was not expecting such a tiny pool and there was no space to walk between the patio furniture and the edge of the pool which was not safe. The breakfast was good but limited in variety. There wasn’t even decaf coffee or peanut butter. The room was very small which was ok for just me."

"We only stayed one night.But everything was so clean and well kept breakfast was wonderful. The staff were very friendly and helpful. Great place to stay would recommend it to anyone, and we'll be staying there again."

"Good customer service "

"Room was extremely small and had a weird smell. Homeless helped themselves at the continental breakfast."

"It was a nice stay"

"It was an okay stay."