「Worst experience I have ever had at a “stay”. Do not trust this hotel with your reservation. They will silently cancel your booking without a phone call, text, or email, leaving you completely stranded.
I booked a room through Expedia, but there was a card processing issue on the morning of my arrival. Instead of contacting me to update my payment or use an alternative card, the hotel immediately and quietly cancelled my reservation. They did not notify me, nor did they update Expedia.
I drove...
「Worst experience I have ever had at a “stay”. Do not trust this hotel with your reservation. They will silently cancel your booking without a phone call, text, or email, leaving you completely stranded.
I booked a room through Expedia, but there was a card processing issue on the morning of my arrival. Instead of contacting me to update my payment or use an alternative card, the hotel immediately and quietly cancelled my reservation. They did not notify me, nor did they update Expedia.
I drove...
Kristie