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关于伊克诺酒店的点评

2 out of 5
伊克诺酒店
162 S. Beltline Hwy, Mobile, AL

点评

6.8
10 分 - 超赞。10 条好评，共有 26 条点评" "
8 分 - 还可以。3 条好评，共有 26 条点评" "
6 分 - 一般。3 条好评，共有 26 条点评" "
4 分 - 很差。5 条好评，共有 26 条点评" "
2 分 - 糟糕。5 条好评，共有 26 条点评" "

7.0/10

清洁度

8.0/10

员工和服务

5.6/10

服务设施

6.4/10

住宿条件和设施

7.0/10

环保

点评

10/10 超赞

Stephen

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚

10/10 超赞

Gina

满意：清洁度、员工和服务、住宿条件和设施
Just a a excellent low budget choice. I'm happy for my decision. Will stay again.
2024 年 5 月入住 1 晚

10/10 超赞

Gina

满意：服务设施
I was actually thinking that I was at a different hotel booking, so after my experience in the other hotel in which wait time to get service extremely long, so taking a chance at the next nearest hotel which was Econo Lodge,it was the better service and decision.
2024 年 5 月入住 1 晚

10/10 超赞

theresa

满意：清洁度、员工和服务、住宿条件和设施
Loved it clean
2024 年 4 月入住 1 晚

4/10 很差

Alysa

与配偶出行, 团体旅客, 商务旅客
不满意：住宿条件和设施
The door to the room doesn’t even shut completely. There are holes in the walls. Rusty desk. Light from outside comes in through the door where there should be weather stripping.
2024 年 3 月入住 1 晚

10/10 超赞

Elder

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 2 晚

6/10 一般

Christine

与家人出行
满意：员工和服务
Not the cleanest!
This is our second time to stay here and honestly it wasn’t as clean this time as it was last time. The sheets and dirt or something small black specks that I had to dust off. The sheets and comforters were stained pretty bad. Floor was dirty feeling and had spots where stuff looked to have been spilled on the floor. It’s was ok, and we made do for just one night but definitely wouldn’t recommend an extended stay.
2023 年 8 月入住 1 晚

8/10 还可以

David

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
It fit our needs. We had dingy towels but the staff was gracious to replace them outside of the hours of the cleaning staff.
2023 年 6 月入住 3 晚

10/10 超赞

Christy

满意：清洁度、员工和服务、住宿条件和设施
2023 年 6 月入住 1 晚

4/10 很差

Stan

商务旅客
满意：员工和服务
不满意：客房舒适度，住宿条件和设施
Not Safe or Quiet
Door lock wasn't reliable and party in parking lot kepp me awake
2023 年 6 月入住 3 晚

8/10 还可以

Nita

满意：员工和服务
The area not quite as nice as we hoped. The room seemed clean, however the sheets had stains on them, they "smelled clean" and the bedspread had a few burn holes. The area had good reviews when we booked. however I might not recommend again, except for the price
2023 年 5 月入住 1 晚

2/10 糟糕

melisa

不满意：员工和服务、服务设施、住宿条件和设施
I liked it had bed and bathroom didn't like it had tables but no breakfast
2023 年 4 月入住 1 晚

2/10 糟糕

Dana

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 4 月入住 1 晚

4/10 很差

Gregg

与配偶出行
满意：员工和服务
不满意：服务设施
Scary neighborhood, man passed out, face down in driveway when we checked in. Problem in hotel caused fire alarm to go off at 5 am.
2023 年 3 月入住 1 晚

6/10 一般

Janis

满意：员工和服务
不满意：住宿条件和设施，清洁度
The staff was friendly and helpful but the non-smoking rooms still had a slight odor of smoke. I ended up sleeping fine but disappointed in the limited selection of rooms for non-smoking. Felt it was over-priced for the quality and area.
2023 年 3 月入住 1 晚

4/10 很差

Patrick

与配偶出行
不满意：住宿条件和设施，服务设施
No coffee maker in room. Had to tighten toilet seat. One bath towel, hand towel and wash cloth. No free breakfast because the city had not issued a permit. Next to the highway. Good if you are travelling for heavy construction work but not with your wife.
2023 年 3 月入住 1 晚

8/10 还可以

Llewelyn

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
It has been recently refurbished. Staff is helpful and diligent.
2023 年 3 月入住 4 晚

2/10 糟糕

Peggy

团体旅客, 商务旅客
不满意：住宿条件和设施，员工和服务
No bath cloths. Key pad hanging out of door inside. Sheetrock mud on frig and chair. I could see outside around the door. People next door partying and fighting. Called front seat at 11PM. No help. Called front desk again at 1AM no help. Called the police at 2AM finally got two hours sleep. Should have used my credit card then I could have disputed the stay. Disappointed Expedia would recommend a place like this.
2023 年 3 月入住 1 晚
peter 于 2023年03月19日 的回复
Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming youback then.

10/10 超赞

Patricia

满意：清洁度、员工和服务、住宿条件和设施
Not
2023 年 3 月入住 1 晚
peter 于 2023年03月14日 的回复
Thank you.

2/10 糟糕

Kenneth

满意：员工和服务，清洁度
不满意：住宿条件和设施，服务设施
2023 年 3 月入住 1 晚

10/10 超赞

Dustin

满意：员工和服务、服务设施、住宿条件和设施
Laquita and the Gm Mr Patel took very good care of the place and any questions or concerns were handled professionally and promptly
2023 年 2 月入住 3 晚
peter 于 2023年03月9日 的回复
Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.

4/10 很差

Tina，saint petersburg

与配偶出行
不满意：清洁度、服务设施、住宿条件和设施
I booked online because they advertised continental breakfast, but there wasnt one. Was told due to the hotel being newly opened. There was no amenities in the room, cups, coffee maker, towels, soap, shampoo or tissues. The floor was so dirty that mud prints were left after getting out of the shower. There isnt a box spring just a metal frame that the mattress sits on and slides around when you move in bed. On the positive side, the tv, fridege and microwave was new and all worked well. There was constant banging and noise coming from upstairs and then a lot of slamming doors and talking at 5:30 am.
2023 年 2 月入住 1 晚
Peter 于 2023年02月28日 的回复
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeepingmanagement. We do hope you give us another chance as we will definitely improve our services.

10/10 超赞

Teresa

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We were pleasantly surprised by the condition of the room #111. Some of the reviews for this hotel were iffy. We loved our room. Room, bed & bathroom were very clean. Bed was comfortable. This hotel has been refurnished. Fresh paint and new appliances. Loved the floors. No carpet. They are in the process of getting their food permit, so no breakfast. Cracker Barrel & other options are across the highway. If you need a coffee pot or iron, you will need to ask at the front desk for one. I have to say the room was nicer/cleaner than some of the 4- & 5-star hotels we have stayed. Staff were friendly and helpful. I cannot say enough great things about this hotel.
Peter 于 2023年02月21日 的回复
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!