Monmouth Hotel with Pool

"Not worth the money charged. £195 for a room. No biscuit, bottle of water. No heating in bathroom. Loud AC, lumpy bed. Nothing premium about the premium room. Booked 5 rooms and have to pay for them all individually rather than paying together so took ages. Lady who checked me in was apologetic. Don't pay for breakfast, it was not good quality at all with limited selections for the price they charge. Honestly not a good experience at all. Think they need to consider what they charge. If this was £100 maybe I wouldn't moan but to charge that much is extortionate with no added anything. Also £19 to park is insane! "

"Upon arrival the receptionist was very blunt/rude and not welcoming at all. Made a big fuss about parking my van around the back (like I did with no issue during my last stay) and said I should have contacted the hotel before, which I did with no reply. When I showed her the message she just shrugged it off and said we don’t check bookings made through a third party - but was very happy to take the £600 payment off me!"

"An amazing gluten free breakfast. Lovely lady stayed with us to go through options and we were not just handed an allergy file. "

"Hotel was nice and staff were friendly. The spa was closed (main reason for booking) and only found out during check in, however we able to use the spa facilities at their neighbor hotel at The Celtic Manor Resort, which is a gorgeous resort and we got to use the facilities on check in day and after check out too! Was a nice weekend overall."

"Friendly check in with Dylan and Aiden. Modern style hotel, very spacious. With a health club and spa which we didn’t have time to use but we could see people arriving to make use of. Good size restaurant and bar area. Menu a little limited for the restaurant but it was okay. Room was clean and spacious. Bathroom clean although shower not very powerful. It was an overnight stop so more than okay for that. Staff were friendly and helpful. "

"Basic but great for everything we needed "

"Lovely to be pet friendly and have the ability to use the pool and the grounds. Great place to stay and would come again"

"Impressive facilities, decent restaurant serving very good meals, buffet breakfast was of good quality with plenty of options. Some minor decor and cleanliness issues in the en-suite."