Dear Anthony,Thanks a lot for your precious review. We are very pleased that we have made your visit worthwhile. Looking forward to seeing you again soon

Dear Forsbergh,we thank you for your positive review and are delighted that you enjoyed our ResortLooking forward to welcome you again please accept our best regards.

Dear Mr Antonio,Thanks a lot for your precious review. We are very pleased that we have made your visit worthwhile. Looking forward to seeing you again soon

Gentile signor Lorenzo,Grazie per il feedback in merito alla sua recente esperienza presso Grotta Giusti Thermal SPA Resort.Sono lieto di constatare che il suo soggiorno sia stato particolarmente positivo e ho condiviso i suoi commenti con il nostro team. Speriamo di avere l'opportunità di accoglierla nuovamente.Cordiali Saluti,

Gentile signor Antonio,Grazie per il feedback in merito alla sua recente esperienza presso Grotta Giusti Thermal SPA Resort.Sono dispiaciuto dal fatto che il suo soggiorno non sia stato all’altezza delle aspettative e ci scusiamo per qualsiasi inconveniente a lei arrecato. Ho condiviso i suoi commenti con il nostro team, in quanto il nostro obiettivo è quello di migliorare sempre il servizio offerto alla nostra gentile clientela.Nonostante tutto, speriamo di poterla riaccogliere presso la nostra struttura in futuro per un’esperienza migliore.Cordiali Saluti,

Dear Ms Pauline, We are very pleased that you enjoyed our hotel and the welcome of our staff! We hope to welcome you again soon.Sending you our warm regards

Dear Guest, thank you for your review. We are thrilled that you have noticed the dedication to work of our staff members and appreciated our resort. We hope to welcome you again soon. Sending you our warm regards

Dear Guest, we thank you for your valuable review and are delighted to have made your stay memorable.Looking forward to welcome you again please accept our best regards.

Dear Dean,On behalf of the entire hotel team, I want to thank you for sharing your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sending you our warm regards

Dear Susy,Thank you for sharing your comments regarding your recent experience at Grotta Giusti Thermal SPA Resort.I am pleased that, overall, you’ve had an enjoyable stay, but disappointed that certain aspects did not entirely meet your expectations. Please rest assured that I have shared your feedback with the team, as we always look for opportunities to improve. We truly hope to have the opportunity to welcome you back very soon.Sincerely,

Dear Milana,we thank you for your positive review and are delighted that you enjoyed our landscape.Looking forward to welcome you again please accept our best regards.

Dear Mr Gustav,On behalf of the entire hotel team, I want to thank you for sharing your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sending you our warm regards

Dear Mr Gustav,On behalf of the entire hotel team, I want to thank you for sharing your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sending you our warm regards

Dear Mr Rune,Thank you for sharing your comments regarding your recent stay at Grotta Giusti Thermal SPA Resort.I am disappointed to hear that your experience did not meet your expectations and please accept our apologies for any inconvenience caused. Please rest assured that I have shared your feedback with the team, as we always look for opportunities to improve. Nevertheless, we hope to have the opportunity to welcome you back to our property for a vastly improved experience. Sincerely,

Dear Mr Maeve,Thanks a lot for your precious review. We are very pleased that we have made your visit worthwhile. Looking forward to seeing you again soon

Dear Mr Alex,Thank you for sharing your comments regarding your recent experience at Grotta Giusti Thermal SPA Resort.I am pleased that, overall, you’ve had an enjoyable stay, but disappointed that certain aspects did not entirely meet your expectations. Please rest assured that I have shared your feedback with the team, as we always look for opportunities to improve. We truly hope to have the opportunity to welcome you back very soon.Sincerely,

Gentile signor Luca,Grazie per il feedback in merito alla sua recente esperienza presso Grotta Giusti Thermal SPA Resort.Sono lieto di constatare che il suo soggiorno sia stato particolarmente positivo e ho condiviso i suoi commenti con il nostro team. Speriamo di poterla riaccogliere al più presto presso la nostra struttura e non esiti a contattarmi direttamente prima del prossimo soggiorno, sara’ un piacere prendersi cura di lei!Cordiali Saluti,Thomas ParentiGeneral ManagerGrotta Giusti Thermal SPA Resort, Autograph Collection

Dear Ms Loredana,Thank you for sharing your comments regarding your recent experience at Grotta Giusti Thermal SPA Resort.I am pleased that, overall, you’ve had an enjoyable stay, but disappointed that certain aspects did not entirely meet your expectations. Please rest assured that I have shared your feedback with the team, as we always look for opportunities to improve. We truly hope to have the opportunity to welcome you back very soon.Sincerely,Thomas ParentiGeneral ManagerGrotta Giusti Thermal SPA Resort, Autograph Collection

Dear Ms MarenaThank you for sharing your comments regarding your recent stay at Grotta Giusti Thermal SPA Resort.It is always encouraging to hear positive feedback and contributing to deliver a great guest experience. I am pleased to see that this was the case too.Thank you again and we look forward to welcoming you back very soon!Sincerely,Thomas ParentiGeneral ManagerGrotta Giusti Thermal SPA Resort, Autograph Collection

Dear Mrs. Halina,Thank you for taking the time to share your comments regarding your recent experience at Grotta Giusti Thermal SPA Resort.I am delighted to hear you appreciated our resort and Grotta and I have shared your very kind words with the entire staff.We hope to have the opportunity to welcome you back very soon.Sincerely,Thomas ParentiGeneral ManagerGrotta Giusti Thermal SPA Resort, Autograph Collection

Dear Ms La Toria, Good morning from Grotta Giusti, we thank you for your valuable review and are delighted to have made your stay memorable Looking forward to welcome you again please accept our best regards.

Dear Ms Ana, ,we thank you for your positive review and are delighted that you enjoyed our spa.Looking forward to welcome you again please accept our best regards

Caro signor Alberto, la ringraziamo per la sua recensione positiva e siamo lieti che abbia apprezzato la nostra spa. In attesa di darle il benvenuto di nuovo, la preghiamo di accettare i nostri migliori saluti

Good morning from Grotta Giusti, we thank you for your valuable review and are delighted to have made your stay memorable Looking forward to welcome you again please accept our best regards.Front Office HotelThanks for staying with us. We appreciate your feedback!"

Greetings from Grotta Giusti.we thank you for your positive review and are delighted that you enjoyed our spa.Looking forward to welcome you again please accept our best regards.

Dear Mr Philip,Thanks for staying with us. We appreciate your feedback!"Hoping to welcoming you again in the next future, we remain at your disposalBest Regards

Dear Mr Carlos,we thank you for your positive review and are delighted that you enjoyed our spa.Looking forward to welcome you again please accept our best regards

Good morning from Grotta Giusti, we thank you for your valuable review and are delighted to have made your stay memorableLooking forward to welcome you again please accept our best regards.Front Office Hotel

Thanks for staying with us. We appreciate your feedback!"

Thanks for staying with us. We appreciate your feedback!"

Thanks for staying with us. We appreciate your feedback!"

Good morning from Grotta Giusti, we thank you for your valuable review and are delighted to have made your stay memorableLooking forward to welcome you again please accept our best regards.Front Office Hotel

Gentilissimo Francesco, intanto la ringraziamo per avere dedicato del tempo per condividere con i viaggiatori le sue impressioni su Grotta Giusti, il nostro Hotel è stato ristrutturato nelle sue 64 camere, ristorante ed aree comuni, ci dispiace che la nostra piscina le abbia dato questa brutta impressione anche perché la piscina è una vasca di 750 mq, una tra le più grandi d’Italia, alimentata con acqua termale bicarbonato-solfato-calcico-magnesiaca alla temperatura costante di 34° C. All'interno dello specchio d'acqua vi sono 40 differenti postazioni di idromassaggio, attivi per 10 minuti, al termine dei quali osservano 5 minuti di pausa per lasciare agli altri ospiti la possibilità di fruirne, la Grotta Termale(50% di sconto ospiti Hotel), da poco proclamata per il terzo anno consecutivo "World's best thermal Grotto", è una meraviglia che la natura ci ha donato: si estende per circa 200 metri di lunghezza, su un dislivello di 14, ed è divisa naturalmente in tre zone climatiche differenti (Paradiso, Purgatorio ed Inferno) nelle quali la temperatura varia dolcemente dai 26° C ai 34° C. Le sue particolari concrezioni, così come il naturale microclima interno ne fanno il nostro fiore all'occhiello. E' riconosciuta sia per l'effetto rilassante che come vero e proprio trattamento termale terapeutico, con effetti benefici tangibili per patologie artroreumatiche, respiratorie e dermatologiche. Siamo spiacenti che non abbiamo rispettato le sue aspettative, come sempre, ci impegneremo giornalmente con lo staff a migliorare il nostro servizio, facendo ritrovare ai nostri ospiti il relax ricercato e necessario. Filippo Felloni General Manager Grotta Giusti

Gentilissima Eleonora, la ringraziamo per il suo tempo dedicato alla recensione di Grotta Giusti e siamo felici che abbia trovato servizio struttura e la SPA di suo gradimento. A partire da Aprile tutte le nostre piscine saranno aperte e da Giugno anche la piscina lato Hotel sarà aperta fino ai primi di settembre. Il mio staff ed io l'aspettiamo prestissimo, impegnandosi come sempre per rendere il soggiorno di suo gradimento. Filippo Felloni General Manager Grotta Giusti