This was the worst experience I have ever had at a resort. First, we received a room that was not an ocean view. The staff argued with us about it. I have been to many resorts and never have I argued over the definition of an ocean view. When we were finally moved, they had given us and another family keys to the same room. They moved the other family. That night water poured into through the light fixture, the air conditioner overflowed. The good - the food was awesome! Loved the buffet which doesn't usually excite me. The wait staff was great! Arlene was was exceptional. One gentleman at the front desk was very helpful, most of the women were awful. Entertainment was enjoyable. Would never return to that resort!!