4/10 欠佳
Elan
親子同遊
2025 年 12 月 22 日
不滿：整潔度、設施服務和住宿狀況
When I booked, Expedia said clearly ALL taxes and fees included. The listing said self parking available. When I got there it was almost almost $18 for parking. When I searched closely, after navigating quite a few pages, in the fine print it was mentioned but it was NOT easy to find and the previous descriptions made it look like it was free. I only picked this hotel for the price point because I was just staying the night, just needed a place to sleep. With the parking it was no longer a good option, especially since I booked in advance thinking I would get a good price and the price was much better the day before I arrived, so that was a waste. In addition, the hotel was very shabby, the halls were worn and dirty. The room was not bad, but nothing great (expected at the price I THOUGHT I was getting, but not for final amount paid). The service was terrible, no one came out to desk for a while when we needed help and at checkout they have some guy on a screen which is pretty creepy and hard to understand. He obviously couldn't care less about customer service as he is probably halfway across the world. I would never stay here or recommend this hotel, and I am very disappointed in the misleading listing on Expedia, not to mention Expedia's brag of "all taxes and fees included" which it turns out is a lie.
Elan
於 2025 年 12 月住了 1 晚