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关于新墨西哥莫里亚蒂 6 号汽车旅馆的点评

2 out of 5
新墨西哥莫里亚蒂 6 号汽车旅馆
1901 W. Route 66, Moriarty, NM

点评

6.2
10 分 - 超赞。85 条好评，共有 524 条点评" "
8 分 - 还可以。126 条好评，共有 524 条点评" "
6 分 - 一般。121 条好评，共有 524 条点评" "
4 分 - 很差。90 条好评，共有 524 条点评" "
2 分 - 糟糕。102 条好评，共有 524 条点评" "

6.6/10

清洁度

7.4/10

员工和服务

5.2/10

服务设施

6.0/10

住宿条件和设施

6.6/10

环保

点评

8/10 还可以

bobbi jo

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
eyerthing was good with the property, nothing different.
2024 年 5 月入住 1 晚

10/10 超赞

Ricardo

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Todo me gustó
2024 年 5 月入住 1 晚

4/10 很差

Regina

与配偶出行
The mattress was as hard as a rock
2024 年 4 月入住 1 晚

2/10 糟糕

Farmehr

不满意：清洁度、员工和服务、服务设施
Very dirty. There was hair on the shower wall. No shampoo, not enough towels and no paper towel. I paid extra for the room with fridge got one without it
2024 年 4 月入住 1 晚

2/10 糟糕

Renee

与配偶出行, 商务旅客
不满意：清洁度、员工和服务、服务设施
Beds are very uncomfortable. Price is way to high for the accommodations.
2024 年 4 月入住 1 晚

8/10 还可以

Julián

2024 年 4 月入住 1 晚

2/10 糟糕

Justin

商务旅客
The room itself was unkept. There was hair in the bathroom, a left over woman’s razor in the bathroom, trash, and it did not appear to even be vacuumed. And, the lights went out during my stay. The staff were polite though. Definitely not a place to stay!
2024 年 4 月入住 3 晚

8/10 还可以

Chad

满意：清洁度、员工和服务、住宿条件和设施
Everything was fine. Well lit and safe
2024 年 3 月入住 1 晚

6/10 一般

Taylor

2024 年 3 月入住 1 晚

10/10 超赞

Zachary

2024 年 3 月入住 1 晚

10/10 超赞

Ed

2024 年 3 月入住 1 晚

2/10 糟糕

Daniel

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Bad service
Owner cancelled my room for asking a question and cussed me out
2024 年 1 月入住 2 晚
Nancy Y. 于 2024年02月13日 的回复
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 糟糕

Jeffrey

与配偶出行
不满意：员工和服务
Had problems with check in, took forever
2024 年 1 月入住 1 晚

8/10 还可以

gary

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚

2/10 糟糕

Melissa

带宠物出行
不满意：员工和服务
I didn’t get checked in and did not stay at the property, as the front desk clerk was so rude, that I left and got another hotel down the road.
2023 年 12 月入住 1 晚

10/10 超赞

Rosa

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

2/10 糟糕

Linda

商务旅客
不满意：住宿条件和设施，服务设施
The memory foam mattress was not comfortable at all, the heat/air unit was noisy, someone's dog kept barking, did not sleep yat all, needs deep cleaning and remodel.
2023 年 11 月入住 1 晚

2/10 糟糕

JAMES

与家人出行
不满意：客房舒适度，住宿条件和设施
Probably the worst hotel room I’ve experienced.
In my 59 years of traveling, it was probably the worst hotel room I’ve experienced. The room had a strong chemical smell. Two of the four pillows were ripped, and the stuffing was hanging out of the pillow. One fitted sheet was clean with stains. The two chairs with a hard bottom and back were very uncomfortable. One bar of soap for 3 people and no shampoo. When I asked at the front desk for another bar of soap and shampoo, she said, “We don’t have shampoo.” I have never stayed at a hotel that did not have shampoo. She did give me 2 extra bars of soap. The exhaust fan in the bathroom did not work or there is not one. The stopper for the tub is missing. I could not soak my weary bones. To turn on the water to the tub I had to pull the knob so hard I thought I was going to disconnect the fixture from the pipe in the wall. After going to bed the heat/ac started rattling. It got louder as it continued to run. It is amazing what one can tolerate after driving 10 hours, exhausted and needing sleep. On the bright side the bed was comfortable and the lady at the desk was nice, efficient and friendly. Shame on whom ever is responsible for the management of this hotel.
2023 年 11 月入住 1 晚
Nancy Y. 于 2023年11月28日 的回复
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

4/10 很差

Fred

与家人及幼儿出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
Bed covers had stains, although the sheets were clean. The floors were somewhat sticky.
2023 年 10 月入住 1 晚

2/10 糟糕

scott

不满意：客房舒适度，住宿条件和设施
Bad value
Stayed for the eclipse and ballon fiesta. Too far away. Paid way too high for a sorry room with so many things that did not work.
2023 年 10 月入住 2 晚
Brand Experience Team 于 2023年10月25日 的回复
Hi Traveler,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

10/10 超赞

Julie

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚

10/10 超赞

Julie

2023 年 10 月入住 1 晚

8/10 还可以

Tim

2023 年 10 月入住 1 晚

8/10 还可以

Lori

与家人及幼儿出行
When we arrived the kids were hungry. So I checked in and took them to eat. We returned and later around 10:30pm i decided to take a shower. No, hot water. Went to the front desk, she tested her sinks and stated there was hot water. I figured maybe it needed to run longer. About 1:30am, I woke to the room being stuffy, air condition didn’t work. Called down and was told nothing she could do at this time and it was late to move me becasue I had been in the room for the past 4 hours. When i got up to leave still no hot water. Front desk stated she would let someone know and if i could call (room 221). I called later that day, person stated they didn’t know what I was talking about and when I explained the issues. I was told the female on night shift should have taken care of it. I should have paid the extra $30 and stayed elsewhere. Very ran down place.
2023 年 10 月入住 1 晚

2/10 糟糕

Randall

与家人出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
The floor was dirty when we walked in the room, with hair, tissue scraps, and a spot of something sticky. As it was late, we decided not to complain, and just not worry about it. However, the sheets were not clean either. We checked the other bed and since it was okay, slept in it. There was a hole/dent in the bathroom floor, which sunk when you stepped into the room. The bottom of the tub was not clean, and the floor behind the bathroom door looked like it never gets cleaned, although you can't see it until you close the bathroom door. There was a dead mouse on the pavement right beside our parking spot. Additionally, the exterior entrance door did not latch. Add the dingy towels and stained bedcovering, and it all adds up to the worst room we've rented in ages.
2023 年 10 月入住 1 晚
Nancy Y. 于 2023年10月17日 的回复
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 超赞

Julie

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚

6/10 一般

JEFF

商务旅客
满意：员工和服务，清洁度
Hotel is basic and needs some work.
2023 年 10 月入住 1 晚
Nancy Y. 于 2023年10月17日 的回复
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

6/10 一般

Derrell

满意：清洁度
2023 年 10 月入住 1 晚

10/10 超赞

Denise

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚

10/10 超赞

MARCO

2023 年 9 月入住 1 晚

4/10 很差

真实旅客

满意：员工和服务
不满意：清洁度
Freezer needed defrosting. Fridge dirty. Dining table dirty. Bathroom fan Very loud.
2023 年 9 月入住 1 晚
Brand Experience Team 于 2023年09月18日 的回复
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 一般

Lynn

满意：员工和服务，清洁度
不满意：住宿条件和设施
Staff was good and efficient but room did not have fridge and microwave thst were advertised.
2023 年 8 月入住 1 晚

8/10 还可以

Janet

与家人出行, 商务旅客
满意：员工和服务
不满意：服务设施
Cheap room, clean sheets & comfortable bed. Otherwise, room needed a deep cleaning as there was pink stuff spilled in refrigerator, dirty spots on wall & bathtub needed scrubbing.
2023 年 8 月入住 1 晚

2/10 糟糕

Jessica

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 4 晚

2/10 糟糕

CV

商务旅客
满意：员工和服务
不满意：住宿条件和设施，清洁度
everything worked good staff was nice but blankets had stains all over both beds
2023 年 8 月入住 2 晚
Brand Experience Team 于 2023年08月28日 的回复
Hi CV,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 超赞

Dorothy

商务旅客
满意：员工和服务、服务设施、住宿条件和设施
Staff was so helpful.
2023 年 8 月入住 1 晚

10/10 超赞

Dora

满意：清洁度、员工和服务、住宿条件和设施
Excelente
2023 年 8 月入住 1 晚

6/10 一般

Bryan

2023 年 8 月入住 1 晚

4/10 很差

Jay

2023 年 8 月入住 1 晚

2/10 糟糕

DAIKI

2023 年 8 月入住 1 晚

2/10 糟糕

Erika

商务旅客
不满意：清洁度、住宿条件和设施、客房舒适度
RUN AWAY!!
Pulled up to the dark motel around 9pm, no lighting outside. Very scary amd unsafe. Lobby was bare and every vending machine had an out of order sign on it, including the ice machine. The woman at the front desk was very poliet and did a great job checking us in. When we got to our room we were greeted by flys. Cobwebs on the walls and dead moths in the sink. The ground had not been swept or mopped. There was dried ramen noodles on the floor. The shower had short black hairs all over. The shower tub did not drain and the spout dripped continuously. The only positive thing was the beds looked clean. But after experiencing the other issues I was unable to sleep due to having nightmares of bed bugs bitting me. I would NOT recommend this hotel to my worse enemy!
2023 年 7 月入住 1 晚
Brand Experience Team 于 2023年08月7日 的回复
Hi Erika,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

10/10 超赞

Edward

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Decent place to stay.
The people working there were very friendly. The room was adequate for my needs. No complaints at all.
2023 年 7 月入住 1 晚
Brand Experience Team 于 2023年08月7日 的回复
Hi Edward,We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

2/10 糟糕

Jose

2023 年 7 月入住 1 晚

10/10 超赞

Mary

2023 年 7 月入住 1 晚

4/10 很差

janalynn，mesa

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施
Shower was awful
2023 年 7 月入住 1 晚

4/10 很差

Nico

不满意：住宿条件和设施
2023 年 7 月入住 1 晚

6/10 一般

Lea

2023 年 7 月入住 1 晚

8/10 还可以

Gary

2023 年 7 月入住 1 晚

2/10 糟糕

Lisa

不满意：清洁度、住宿条件和设施、客房舒适度
Disgusting
The room was disgusting! Toilet seat was up with urine and hair all over it! Sheets on one bed were stained. Floor was dirty! Place was extremely uncomfortable and unpleasant!
2023 年 7 月入住 1 晚
Brand Experience Team 于 2023年07月17日 的回复
Hi Lisa,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6