「We had a gorgeous room with a lake view and small porch. This was suite (upgraded) room. The ceiling was super high and the room was well-appointed. The restaurant overlooks the lake and was lovely. We had great service in the restaurant and for drinks in the courtyard. We used the laundry service which was excellent but very pricey.」
「We had a gorgeous room with a lake view and small porch. This was suite (upgraded) room. The ceiling was super high and the room was well-appointed. The restaurant overlooks the lake and was lovely. We had great service in the restaurant and for drinks in the courtyard. We used the laundry service which was excellent but very pricey.」
「I had a lovely stay at the hotel, the room was very clean and cosy. The staff were all super friendly, the food was delicious and the general atmosphere was lovely!」
「I had a lovely stay at the hotel, the room was very clean and cosy. The staff were all super friendly, the food was delicious and the general atmosphere was lovely!」
「Logging in at the computer terminal took far too long. The software was clunky, and the family ahead of us got so frustrated, they left before they completed their log in. 」
「Logging in at the computer terminal took far too long. The software was clunky, and the family ahead of us got so frustrated, they left before they completed their log in. 」
「Stayed here for my cousin’s wedding this past August, and it was an incredible experience. The hotel itself is stunning — a charming, vintage-style property with a timeless feel. The service was outstanding from start to finish — from the bellman and front desk to the waitstaff, everyone was attentive and welcoming.
The location is perfect — right in the heart of town and within walking distance of everything: the bank, bars, marina, cafés, and restaurants. You truly can’t go wrong staying here....
「Stayed here for my cousin’s wedding this past August, and it was an incredible experience. The hotel itself is stunning — a charming, vintage-style property with a timeless feel. The service was outstanding from start to finish — from the bellman and front desk to the waitstaff, everyone was attentive and welcoming.
The location is perfect — right in the heart of town and within walking distance of everything: the bank, bars, marina, cafés, and restaurants. You truly can’t go wrong staying here....
「Arrivée en autonomie, très bonne organisation pour l'arrivée et le départ. Petit dej préparé dans la chambre. Super studio avec tout ce qu'il faut, un très bon séjout」
「Arrivée en autonomie, très bonne organisation pour l'arrivée et le départ. Petit dej préparé dans la chambre. Super studio avec tout ce qu'il faut, un très bon séjout」
"We arrived a bit early before normal check-in time but the staff allowed us to early check-in so that we can get some rest after flying long distance.
5/F has a small gym for work out. "
"Neuchatel City Hotel certainly is improving. It can be better.
1. Although there is a 3-steps stairs at the lobby, having a ramp will certainly help.
2. Housekeeping can be further improved. I believed some housekeepers are very serious in their task some are just getting by. For two days, no refill for my coffees capsules.
3. I find that Hotel.com choices of rooms in Neuchatel City are very limited. More can be done in between to have availability for bookings. Especially the double large rooms with fridge.
4. Thanks to the team for their efforts to ensure guests comforts. Thanks for the fan. "