「Traumhaftes Hotel! Man fühlt sich einfach nur Wohl. Super Frühstücksbuffet, sehr gute Qualität. Sehr freundliche Hotelführung. Ich habe meinen Aufenthalt sehr genossen. Vielen Dank für das tolle Erlebnis! Ich komme gerne wieder.」
「This is an excellent hotel for what it is, a basic hotel. The room is comfortable, shower is good and it had a balcony as well as a table where one can work, relax or eat. The hotel has a restaurant and serves a nice breakfast. Hotel staff is friendly.」
「Overraskende bra leilighetshotell for den som er på reise. Litt rar innsjekk med maskin, men enkelt. God valuta for pengene og både leilighet og seng var svært god. Anbefales.」
「I had a lovely stay at the hotel, the room was very clean and cosy. The staff were all super friendly, the food was delicious and the general atmosphere was lovely!」
「An old hotel bought up and then made self-service.
Self checkin was not working and took an hour and I was sent to a “used” room. Finally everything was sorted out (thanks to Maryem).
But I was understandably nervous and shattered by the end.」
「My partner and I were appalled by the misleading information given on Hotels.com. We saw a plaque at the hotel entrance that says “Four Stars 2026”, which means right now it is NOT a four-star hotel; it is HELL. I don’t understand why we were given thick blankets at the height of summer, a dusty mini fan and a mini fridge that doesn’t work. We had the WORST sleep for two nights. We couldn’t open the windows because it was noisy outside. My partner became sick and I think my cancer got worst...
「Arrivée en autonomie, très bonne organisation pour l'arrivée et le départ. Petit dej préparé dans la chambre. Super studio avec tout ce qu'il faut, un très bon séjout」
「Unfortunately the funicular train nearby goes under maintenance. This will be very very inconvenient if you need to take your luggage from the train station to the hotel.
Suggest for the hotel to equip small fridge for the room. 」
"Neuchatel City Hotel certainly is improving. It can be better.
1. Although there is a 3-steps stairs at the lobby, having a ramp will certainly help.
2. Housekeeping can be further improved. I believed some housekeepers are very serious in their task some are just getting by. For two days, no refill for my coffees capsules.
3. I find that Hotel.com choices of rooms in Neuchatel City are very limited. More can be done in between to have availability for bookings. Especially the double large rooms with fridge.
4. Thanks to the team for their efforts to ensure guests comforts. Thanks for the fan. "
"It is a self check-in hotel which you will get a link for unlock the doors, so make sure you mobile phone has enough battery (hotel has free wifi), luckily a friendly host stays there from 0800 to 2000
Very good location where inside the Bern old town, shops and supermarkets are just next to it, also close to the train station, dont miss the rooftop view!!
Bad thing is the shower water is not hot enough even turned to the highest temperature, and there are some bars/pubs nearby, quite noisy on the weekend's midnight "
"My partner and I were appalled by the misleading information given on Hotels.com. We saw a plaque at the hotel entrance that says “Four Stars 2026”, which means right now it is NOT a four-star hotel; it is HELL. I don’t understand why we were given thick blankets at the height of summer, a dusty mini fan and a mini fridge that doesn’t work. We had the WORST sleep for two nights. We couldn’t open the windows because it was noisy outside. My partner became sick and I think my cancer got worst during our short stay. AVOID AT ALL COST!!"