Caslano Museo del Cioccolato Alprose Hotels

"Awesome hotel with friendly staff, a beautiful and spacious room, an incredible location and great common rooms overlooking Lake Lugano. Would highly recommend to others. "

"Staff fantastic! Clean and beautiful rooms! Our view was fantastic!! Staff arranged transport from hotel back to train station. Highly recommended!"

"I got sick while in Lugano and spent a couple full days in my room. I was so grateful to be at this hotel. The staff were incredibly nice and helpful and the room and beds very comfortable. The pool kept the kids busy. Once I felt better I appreciated the location. It’s right near the lake and an easy walk to the center."

"This incredible hilltop resort exceeded all expectations. The facility was top quality, the rooms were impeccable, and the staff was fantastic. The views were absolutely stunning, and the breakfast buffet was one of the best ever. We didn't want to leave! "

"The property is located on a major road that connects Switzerland to Italy. Border control is approximately 1km away. So most of the time is very busy but once inside the property not noticeable. Also benefits from a commuter train that travels into the very nice city of Lugano. The property from the front is disappointing, untidy and tired. But once you step through the door you are pleasantly surprised. A tidy and clean house with all the necessary facilities. Unfortunately no products for the washing machine, dishwasher. And a small amount of capsules for the coffee machine and washing up liquid. So be prepared to go shopping. The property is generally comfortable, wifi, plenty of , powerful shower and a pretty garden that has access to a lovely lake. Because the house is built into a slope be prepared for lots of walking up and down stairs. The property has a bbq but again be prepared to purchase your own briquettes. Plenty of garden space to eat and pets to roam. Check in is easy, just the same as other properties we have visited. We did have a small problem with washing machine. We tried the list of numbers that were provided but no representative answered our call. Eventually making our way through the list of telephone numbers our call was received and problem sorted. Although the property is located on a busy road and looks unhomely from the front inside is comfortable and the village/ town of caslano and surrounding areas are nice. "

"The location is beautiful, right by the lake and there is BBQ, garden, all cooking utensils etc! Probably need 2 more drinking mugs and we can’t find any ironing facilities! The shower room needs a shelf or cupboard to put things on but all in all, we are very happy and thank you for letting us stay! "

"Had an amazing time and was easy to get around by train. "

"Great location with views over the lake. Friendly staff and hotel has lots of character "