Cleveland Museum Center at 5ive Points Hotels

"From the minute we approached the front desk we were met with professionalism, warm smile, making sure we had everything we needed, explained all the amenities available including breakfast and happy hiur. Jewell was a true gem at check-in. I'll definitely be returning again this year."

"This was my husband's and I first time staying at a residence inn and unfortunately we probably won't be staying at another one. This is due to the automatic fragrance that was pumped in the hallways and at the front desk that both of my husband and I are allergic to and reacted to our entire stay. Unfortunately even though we loved our suite it still affected our sleep and other health factors."

"Room was clean. Staff friendly. Lobby is beautiful "

"Very clean and comfortable"

"We chose this hotel because of the “Exceptional” rating. Though it was a lovely room, we did not find it to be exceptional. Overall the room and the hotel were a good choice for the price."

"We enjoyed our stay. One issue was the cleanliness of the room. The coffee maker was nasty and so was the pull out bed. We checked in super late and had no sheets for the bed but I called the emergency number and an extremely police and helpful young man helped me out. Also please put some curtains in the bedroom. The room was super bright first thing in the morning. "

"Good atay"

"Yes"

"No free brakfast bar .they wanted us to pay"