「Tried to cancel about 47 hours before the stay because of a death in the family. No one answered the phone. Then sent an email. The response from the motel stated that the “policy” was that cancellations had to be made 48 hours before so we would be charged for one night. No compassion here.」
「Tried to cancel about 47 hours before the stay because of a death in the family. No one answered the phone. Then sent an email. The response from the motel stated that the “policy” was that cancellations had to be made 48 hours before so we would be charged for one night. No compassion here.」
Emily