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Serendipity

Guesthouse connected to a shopping centre in Naples

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Photo gallery for Serendipity

Minibar, individually decorated, desk, blackout curtains
Room amenity
Minibar, individually decorated, desk, blackout curtains
Exterior
Minibar, individually decorated, desk, blackout curtains
Located in the heart of Naples, Serendipity offers a cozy retreat with amenities like a snack bar/deli and free in-room WiFi. Enjoy express check-in and out, luggage storage, tour assistance, an elevator, smoke-free premises and refreshing water from the dispenser. Previous guests rave about the helpful staff.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • Free WiFi

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Yourself)

Minibar, individually decorated, desk, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking (Yourself)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
Bidet
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Imagine)

Minibar, individually decorated, desk, blackout curtains

Superior Room, 1 Queen Bed, Non Smoking (Imagine)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Explore)

Minibar, individually decorated, desk, blackout curtains

Superior Room, 1 Queen Bed, Non Smoking (Explore)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Happy)

Minibar, individually decorated, desk, blackout curtains

Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Happy)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Life)

Minibar, individually decorated, desk, blackout curtains

Deluxe Room, 1 Queen Bed, Non Smoking, Mountain View (Life)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

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About the area

Map
PIAZZA GARIBALDI 39, Naples, NA, 80142

What's nearby

  • Piazza Giuseppe Garibaldi - 2 min walk - 0.2 km
  • Spaccanapoli - 5 min walk - 0.5 km
  • Port of Naples - 18 min walk - 1.6 km
  • Molo Beverello Port - 3 min drive - 2.6 km
  • Via Toledo - 3 min drive - 2.6 km

Getting around

  • Piazza Garibaldi Station - 2 min walk
  • Naples (INP-Naples Central Rail Station) - 4 min walk
  • Naples International Airport (NAP) - 61 min drive

Restaurants

  • ‪Caffe' Mexico - ‬3 min walk
  • ‪Sfogliatelab - ‬3 min walk
  • ‪Mimì alla Ferrovia - ‬3 min walk
  • ‪Attanasio | Ristorante tipico napoletano - ‬6 min walk
  • ‪La Cantina dei Mille - ‬6 min walk

About this property

Serendipity

Guest house near Spaccanapoli
Close to Port of Naples and Naples National Archaeological Museum, Serendipity provides amenities such as a snack bar/deli. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Express check-out, smoke-free property and a lift
  • A water dispenser, tour/ticket information and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All rooms are individually decorated, and feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and printers.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and bidets
  • Flat-screen TVs with digital channels
  • LED light bulbs, mini fridges and cookware/dishes/utensils

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 20 per night)
  • Street parking available

Food and drink

  • Snack bar/deli

Family friendly

  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • LED lighting
  • Printer
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - 8:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 20 per night (656 ft away)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a security system and a first aid kit
Property Registration Number IT063049B4LXAGSUYL

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Serendipity B B
Serendipity Naples
Serendipity Guesthouse
Serendipity Guesthouse Naples

Frequently asked questions

Is Serendipity pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Serendipity?

Check-in start time: 2:00 PM; check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Serendipity?

Checkout is at 10:00 AM.

Where is Serendipity located?

Located in Naples City Centre, this guesthouse is within a 10-minute walk of Piazza Giuseppe Garibaldi and Spaccanapoli. Gulf of Naples and Naples National Archaeological Museum are also within 1 mile (2 km). Piazza Garibaldi Station is only a 2-minute walk and Principe Umberto Tram Stop is 3 minutes.

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Reviews

Serendipity Reviews

9.6

Exceptional

10

Cleanliness

8.2

Location

10

Staff & service

9.6

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 130 out of 175 reviews
Rating 8 - Good. 40 out of 175 reviews
Rating 6 - Okay. 4 out of 175 reviews
Rating 4 - Poor. 0 out of 175 reviews
Rating 2 - Terrible. 1 out of 175 reviews

Reviews

10/10 Excellent

Zuzana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, clean hotel next to the Naples Centrale station. Bed was very comfortable, spacious room and bathroom. Staff was available to answer questions and everything was very clean. Also walkable to the historic/touristy areas of Naples and very close to metro station. I would stay here again
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great. We were met early, checked in, treated great!! Highly recommend this spot and will stay here again when coming back. Hostess was the best!!! Great easy location for everything!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and beautiful. This is close to the train/bus/metro station which makes it very easy to go around.
Stayed 4 nights in Sep 2025

10/10 Excellent

José Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel Experience from Italy so far, very good service, great recommendations, altogether very nice!!
Stayed 4 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once inside so lovely and quiet. Clean friendly. Great central location. Fully recommend!
Stayed 1 night in Jul 2025

10/10 Excellent

Mairi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had everything we needed. Was very clean and the staff were very friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very spacious and clean. Alessandra was very welcoming upon arrival and provided a mini overview of what to do in the area and places to eat. There was a common area with coffee available as well. Located next to McDonald's and very close to Garibaldi station. There is a number of stairs before you get to the B&b but it's not too bad.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, perfect location.

We booked one night in Naples on our way to Sorrento. It’s a perfect location, very close to the train and bus station. The staff were very friendly and attentive. I would highly recommend this hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Saeed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms. Its near the central terminal so good location. Its on the third floor of an older building. The area is very sketchy but for a short 2 night stop its good. Its very clean and the Adrianna is very nice she will take good care of you.
Stayed 2 nights in Jul 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

We loved our stay in Napoli at Serendipity. Place was clean, staff was great. Listen to their recommendations! Great restaurants were suggested. Thank you so much!
Stayed 2 nights in Apr 2025

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 1 night in Jul 2024

8/10 Good

Yihong

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and clean, with friendly staff. A bit noisy outside.
Stayed 2 nights in May 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities
Room was beautiful, modern and clean. On site assistance was great. Close to train and metro station, lots of restaurants and shops nearby. Main shopping street close too. Noisy at night but typical for downtown hotel. Air con, frig, wifi, bed all fine.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the properties conditions, very clean and confortable, great and conveniently located. The staff and service was excellent, but unfortunately in occasion the surrounding area was not at the level of the quality of the property.
Stayed 4 nights in Jun 2023

6/10 Okay

Courtney

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Spacious, comfortable rooms and super friendly staff. There were noises coming through the bathroom from outside. The area was very dirty and felt unsafe.
Stayed 1 night in May 2024

8/10 Good

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

See pictures

Well… it’s obvious that the owners had friends write positive reviews. First off, it’s steps from the train station, which is great but a lot of people loitering outside and it’s a bit sketchy. Second it was hard to find and you had to climb three flights of stairs. Once you’re inside it’s beautiful and the lady was very nice and accommodating. It was fine for one night.
Stayed 1 night in Jul 2023

10/10 Excellent

Julian Marie

Liked: Staff & service, amenities, property conditions & facilities
Our experience at Serendipity B&B could not have been better! We stayed one night in Naples before leaving for Capri so our time there was short. Alessandra was so helpful and even mapped out an entire itinerary that we could do quickly. The room was clean, with a comfortable bed and great AC. The location being by the train station was really convenient because you’re right by the metro, bus stops, everything you could need. There is coffee and water available in the lobby and the breakfast delivered to our room was perfect. We stayed here because of the good reviews online- and the reviews are right! My boyfriend even forgot his air pods in the room and Alessandra messaged us after we checked out and we are going to meet her to get them back on our way home when we stop in Naples again. 5 stars all around!!!! I would definitely recommend staying here.
Stayed 1 night in Jul 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room and common areas have been expertly remodeled, nice touches, nice in-room amenities, everything fresh
Stayed 1 night in Oct 2025

10/10 Excellent

Viktoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundlicher und hilfsbereiter Service. Kaffee rund um die Uhr und gute Empfehlungen vor die Gastronomie und Aktivitäten in der Nähe.
Stayed 5 nights in Sep 2025

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with my stay.
Stayed 5 nights in Sep 2025

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
First of all - special thanks to Alessandra for being a wonderful host! It was incredibly easy to communicate with her using WhatsApp - she guided us prior to arrival - allowed us to drop off our luggage prior to the room being ready - gave us some tips, a map and was so kind to acknowledge our anniversary! The close proximity to the train station was crucial for us to get to/from the airport, trains to Sorrento and Salerno and subway to the Port and Toledo. The room was nicely decorated and met our travel needs. Yes, Naples is Naples - crazy - and being near a train station is usually a different world but we never felt unsafe! Thanks for your hospitality!
Stayed 4 nights in Aug 2025

8/10 Good

Massimo

Liked: Amenities
Pulita con tutti i servizi necessari e personale molto gentile.
Stayed 3 nights in Aug 2025

10/10 Excellent

NEREA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El alojamiento fue excelente, Alessandra la recepcionista nos aconsejó qué visitar en la ciudad. La habitación era silenciosa y con mucho espacio, muy limpia, cuidada y olía fenomenal. Estaba muy bien ubicada para poder ir en metro, andando o quedar con los guías de excursiones. El unico aspecto negativo es que la zona no es muy segura y a ciertas horas es peligroso caminar por ahí, aunque está vigilada por policía y ejército. Recomiendo este alojamiento!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Marelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was huge! The largest that we have stayed in during our 6 week travels through Europe. Everything was clean and the mini bar prices were very reasonable and also free tea and coffee station in reception. The owner was extremely helpful and lovely. It was easy to locate and taxi dropped us right outside but even if coming via the train or bus station the location would be perfect for this too. I would recommend this hotel if the location is where you want to be in Naples - we used this as a 1 night stay after arriving by flight but leaving by bus so perfect for our needs.
Stayed 1 night in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean rooms very close to the train station. Staff was very helpful and service minded. A great place to stay.
Stayed 2 nights in Jul 2025