“Achtung, wir konnten unser Elektroauto laden, allerdings wurden uns am Ende 0,75£ / kw/h verrechnet! Das ist natürlich viel zu viel für eine Wallbox. Zugegebenermaßen haben wir im Vorfeld nicht nach dem Preis gefragt, wir haben mit so einem Wucher aber auch einfach nicht gerechnet. Daher ein Stern Abzug.
Ansonsten eine gemütliche, saubere Unterkunft. Das Zimmer war ruhig in Richtung Garten. Das Frühstück war gut. Das Stadtzentrum ist sehr gut fußläufig erreichbar.”
“The hotel room (Cedar) was tired (worn carpets and chairs) and the bathroom was especially poor in a very poor state - lots of mould and limescale around the taps and under the toilet seat, missing sealant around the tiles, toilet seat needed replacing.”
“We had a lovely stay and really enjoyed the beautiful area. It was a lovely touch to have a breakfast box provided for two, with porridge pots, apples, and pain au chocolat.
The room also had tea and coffee-making facilities, which could easily be topped up at reception, along with some lovely cookies. We appreciated the nice bottle of cold water waiting for us in the mini fridge.
Overall, a really positive experience with some thoughtful little touches that made us feel very welcome. We……
“We had an excellent stay at The Townhouse, could not ask for a better location, all the staff were wonderful, excellent to talk with and could not help you enough, especially Joe (The jack of all trades), he is a tremendous asset to the hotel. The unexpected bonus was the 20% discount off our food price for dinner as staying quests, with the meals of excellent quality. We would definitely stay there again if we ever go back to Stratford-Upon-Avon, which is also a beautiful place to visit.”
“The room was spotless and the cleaners were great girls very helpful all staff were very helpful the only real problems are the very small portions in the restaurant and several things that were on menu where not available which of course happens but not every night with a small menu anyway this was disappointing I also thought expensive one night there was no water so no showers or toilet flushing on the third floor at least and when I spoke to reception no ideas apparently this is a regular……
“Staff very friendly but unfortunately not enough to make us ever want to stay again. Room was filthy and had to ask it to be hoovered when checked in. Smelt really funny, hair in the bathroom so doubt it had been cleaned at all! Then they charged me 25 pound cleaning fee for the dog. The dog was cleaner than the room to start with! Overall appalling experience”
“Absolute disgrace of a place. Myself, my mum and my two children booked here for two nights. The fold out bed was apparently for two people. There’s no way. There was a single duvet on it and only one clean towel on top (three towels in total for 4 guests), so even the staff are aware that it cannot sleep 2 persons. This resulted in myself and my two children sharing the bed and my mum on the sofa bed. The tv flex wasn’t long enough to reach the socket. There was a used plaster, hair ties and……
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