everything was awefull! 1st room had drop ceilings that I hit my head on I’m 5’10” tall people should not be assigned rooms for 5ft tall people! I was moved to a 2nd floor room eventually that had a very bad smell but I dealt! I extended my stay a night due to health issues of a friend I was supposed to stay with. I requested a less sticky room, friends from Quebec had a room across the hall that didn’t stink, and they were going home, it was all a done deal, nice day staff worked it all out, should have been an easy across the hall move, same exact room! When I went to change rooms….33 to 27 I was informed that there would be an extra charge, never a previous mention of additional costs at all. I declined as I just felt I was being taken advantage of…and I am. so here I am now sitting in a very smelly ground floor unit, no windows, no air flow! Do not recommend this place to anyone, it’s bad! BTW I’m a recent widow, just lost my husband of 30 yrs…came back to Nassau where we enjoyed… the night clerk tonight actually had me in tears as she was all about get more cash, pay more money for a move across the hall, or settle for a smelly dump room! So much for customer service DO NOT Promote this dump
