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"Lovely room, we got an upgrade upon arrival, staff were lovely "

"Upon arrival at the hotel, staff were friendly and accomodating. The room was clean, however the temperature of the room was a little confusing to operate and took some time to get warm. Breakfast had vegan options on request and staff were friendly and accomodating. The hotel was right near the NEC which was convenient however there isnt anything else within the vicinity. If you want to link to your genting account, make sure you use the same email on your check in. Overall, great stay. "

"Nice room. Very clean. Decent breakfast too!"

"Polite staff and really comfortable bed. Slept extremely well. Would stay again."

"Really nice hotel in a great location for the arena and lots of restaurants and bars. The staff were very friendly and helpful with advice about the area. The hotel car park was ideal and could be booked in advance which was ideal. The bar area is really nice and the breakfast was great. We will definitely use this hotel again for future trips to Birmingham. "

"Excellent hotel with great rooms, good food, bar and atmosphere. Within spitting distance of the NEC and monorail to the airport, plus there is the Cine World Complex with loads of places to eat and drink, and a casino too. Went for MCL 2025. Spot on. "

"Clean and tidy. Excellent friendly staff."

"We did not have breakfast here at the hotel."

"Definitely recommended, nice entrance to hotel, plenty car parking available, friendly staff, really comfortable spacious room, good choice of food and excellent service, short drive to NEC"