The lobby bathrooms outside of the hotel rooms were NOT clean and pretty nasty.
Tanika
於 2025 年 7 月住了 5 晚
8/10
I enjoy my stay on the property and the food was delicious but I would like to suggest they have the resort exterminated cause I saw roaches in the buffet area by the food n plates and in my room
Paulette
於 2025 年 7 月住了 4 晚
10/10
Beautiful resort with a beautiful beach. Service was great. Sophi was the best.
Angela
於 2025 年 6 月住了 7 晚
10/10
Safe and not crowded. The staff was friendly. The spa was great. A very pretty place to stay.
John
於 2025 年 7 月住了 3 晚
10/10
Property is a 10/10. The staff was exceptional!! Everyone is so inviting. All staff members that I came in contact with were amazing. Including Sillion, Mike, Andrew, Andre and Christopher from the steakhouse. I will be going back again.
Ashley
於 2025 年 7 月住了 5 晚
10/10
Everyone was amazing, very kind and personable! Always had activities to keep you busy and involved! It was an amazing stay!!!
Megan
於 2025 年 7 月住了 3 晚
2/10
Nothing
Nekiaha
於 2025 年 6 月住了 4 晚
10/10
Wonderful property!
Monica
於 2025 年 7 月住了 4 晚
10/10
I really enjoyed the beach at Riu Palace Tropical Bay. What I didn’t like about the property, however, is that all three of its pools close at 6 p.m. and so does the swim-up bar. I really wish one of the pools would have stayed open until 10 p.m., because that would have given my family and I more time to enjoy the resort after our excursions.
Larry
於 2025 年 7 月住了 3 晚
8/10
Everything was good I traveled with my family and they had a blast.
Andrea M
於 2025 年 7 月住了 4 晚
10/10
I like everything about properly
duane robert pressley
於 2025 年 7 月住了 4 晚
10/10
The property was well maintained, entertainment top tier, staff friendly and quite helpful. The speciality restaurants’ menus were well thought out. The buffet had a lot of variety. The beach was beautiful and clean. Really enjoyed our time there.
Marvin
於 2025 年 7 月住了 5 晚
10/10
Ill be back
Timothy Michael
於 2025 年 7 月住了 4 晚
10/10
Friendly staff and meet your needs
Audrey Kaye
於 2025 年 7 月住了 5 晚
8/10
The beach was beautiful and everything was really easy to get to
Gabrielle
於 2025 年 6 月住了 7 晚
10/10
The staff was the best.
Desiree
於 2025 年 6 月住了 7 晚
10/10
Nice
Georganne
於 2025 年 6 月住了 4 晚
4/10
Poor housekeeping, lack of activities and entertainment. The resort essentially “shuts down” at 8pm. They have a lot of maintenance issues as well.
Chanelle
於 2025 年 6 月住了 3 晚
10/10
Staff was amazing and the beach front was everything!
Patrice
於 2025 年 5 月住了 5 晚
8/10
The beach was nice. The pools were nice. The food was good. The staff was nice.
Leslie
於 2025 年 6 月住了 7 晚
10/10
Everyone was friendly and helpful especially our room attendant.
Gregory
於 2025 年 6 月住了 4 晚
8/10
Majority of staff was friendly and fun! Taxi service at the hotel is not part of the hotel staff and they were a bit rude and expensive. Recommend to book travel to and from airport ahead of time. Activities and music during the day were great! Lots of great entertainment at night. Housekeeping was awesome and will change sheets and towels every single day if you ask them to. Beautiful property! Food was good. However, part of the restaurants were outside…and on our 2nd to last day we saw cockroaches on the outside table and inside the buffet on the counter. I made staff aware and they got it everything cleaned up but then it happened again the next day. Thankfully that day we were leaving and didn’t have to see that again. Also, I got stung by a jellyfish, really minor sting, but the beach should have signs that jellyfish may be present in waist deep water close to shore.
Diana
於 2025 年 6 月住了 5 晚
10/10
Loved the all inclusive vacation package. The hotel facilities were, in general, clean and well maintained. There was quite a bit of afternoon rain so there were wet areas around the building steps that made walking hazardous. It would be good to look at elevator options for each building to allow easier access for residents needing a safer balance.
Geoffrey
於 2025 年 6 月住了 3 晚
8/10
Very clean- spacious- excellent service from the Staff-
1- It should have another Pool
2- the 24 hour Food stand - too poor of selection- not even French fries- 3 Hours in the afternoon that this is the only option to get food from and the options are popcorn and chips and not much more
Celeste R
於 2025 年 6 月住了 4 晚
10/10
Property is beautiful, staff was amazing. Staff was friendly and made us feel welcomed. My charger broke and I tried to buy a replacement at the gift shop but they didn't have the one I needed. The front desk staff offered to charge for me. Great customer service!!!