"We liked the location, ideal for Liverpool One bus station and an easy walking distance from Liverpool Lime Street train station.
Good to see fresh bottles of water were supplied on a daily basis in the room and tea making facilities topped up too.
The staff were polite and friendly.
We didn't use the bar or any other facilities except the breakfast options.
Asking on 2 separate days for poached eggs for 2 people - 3 on the first occasion (to find they were delivered to us in a small bowl - one egg on top of the other, and not the 3 we requested. One of the eggs was fine, the other - broken up and half of it missing). Advised another 2 would be brought in replacement - 1 arrived....
Second time - we requested 2 poached eggs and received them again, in a small bowl, one on top of the other.
This makes absolutely no sense at all - eggs should be separate from each other. Serve them on a plate together but at least, don't pile them one on top of the other. That's from my partner, who is trained as a chef!
The only other problem for us - no mini-fridge in the room, which is something we usually look for. We knew this and as a rule, it wouldn't be too much of a problem but, not in the summer months so the water supplied was never cold.
Fabulous beds (deluxe double + single) and, pristine white bedsheets supplied.
Perfect!"
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