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Reviews of National Exchange Hotel

3 out of 5
National Exchange Hotel
211 Broad St, Nevada City, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 147 out of 210 reviews" "
Rating 8 - Good. 42 out of 210 reviews" "
Rating 6 - Okay. 12 out of 210 reviews" "
Rating 4 - Poor. 7 out of 210 reviews" "
Rating 2 - Terrible. 2 out of 210 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve the hotel
Stayed 1 night in May 2024

10/10 Excellent

Arthur

Liked: Cleanliness
Stayed 2 nights in May 2024

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Linda, Incline Village

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My mom needs a walker and there was no elevator. No bars to hold onto anywhere in the bathroom. Dining room was beautiful and good was very good. Debbie at the front desk was great when we checked in. Room was a little sparse-no TV just a bed and a dresser and a little noisy but hey, it’s an old heritage hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Elton

Stayed 1 night in Apr 2024

10/10 Excellent

Lacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jeffrey, Concord

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic atmosphere. Staff was very courteous and kind.
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great Historic property. A tad loud due to bar, restaurant, and private party but overall a good experience. Watch out for ghosts.
Stayed 1 night in Mar 2024

10/10 Excellent

shannon

Liked: Cleanliness, property conditions & facilities
My family and I had an amazing experience at this facility. From the check in to check out we had so much fun here. My kids had a blast getting a “history lesson” from the staff about the facility. They took time to make sure they heard all the stories about the past and all about the hotel and town. They gave us awesome recommendations on where to eat and gave us a map of what was around us and even gave us directions on local cemeteries to walk around. It was pouring and they provided us with umbrellas to walk around at night and we felt so safe doing so. The town itself is so cute both day and night and has just the right amount of shops and places to eat/drink for both families and couples. We stayed in the king suite and it was so beautifully remodeled with touches of the past and so comfy and cozy. We had a balcony with a view of the shops and at night the streets were so pretty! You really get a feel of what it was like in the 1800’s. What a great little overnight getaway! Highly recommend!
Stayed 1 night in Feb 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic hotel, superb service.
This historic property has been restored to a high architectural level, and the service matched in excellence of service. Very clean and comfortable. Restaurant is also excellent.
Stayed 1 night in Feb 2024

8/10 Good

Sylvia

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the 2nd floor carriage room with our fur kid. The room was spacious and lovey
Stayed 1 night in Feb 2024

10/10 Excellent

Phyllis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a perfect stay in Nevada City location couldn't have been better. Staff was nice room clean ..
Stayed 1 night in Feb 2024

10/10 Excellent

Kathleen

Liked: Cleanliness
Stayed 2 nights in Feb 2024

6/10 Okay

Jodi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The parking was a challenge, Our room was small with no TV or refrigerator. I did love the shower. The restaurant was wonderful with live piano playing creating a wonderful atmosphere. It was just a bit expensive for how small the room was without breakfast included. They did provide coffee and wonderful muffins. Over all it was a great visit but am not sure if I would recommend for the price.
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice. The shower was amazing! The restaurant on property was fabulous!
Stayed 1 night in Feb 2024

6/10 Okay

Mary

Liked: Staff & service, property conditions & facilities
No info on morning coffee
Stayed 1 night in Jan 2024

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So Charming and Comfortable
I take "Mama needs a break" trips every few months and this place was a great addition to my list. It was adorable. The staff was SO friendly and everything was the perfect kind of quirky. My room was beautiful and comfortable and quiet. The restaurant downstairs was DELICIOUS and the atmosphere in both places made me want to stay longer. I've already told all my friends about this place!
Croque Madame
Seafood Chowder
Old timey bathroom but waterfall showerhead and updated fixtures
This bed is so comfortable! There was nice sized mini-fridge and teapot with peppermint teabags
Stayed 2 nights in Feb 2024

4/10 Poor

Sally

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The walls are thin
Stayed 1 night in Feb 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous historical hotel
The room was spacious and clean. The bed was comfortable and our room had a separate private outside patio that was really nice. The only complaint was that both nights we stayed there was some banging and drilling upstairs in the room above us and that was pretty annoying at 8 in the morning. I also left the service the room door placard out but no one ever came in to service the room. The food at Lola was amazing!!!
Stayed 2 nights in Jan 2024

10/10 Excellent

James (Jay)

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Very very nice
Stayed 1 night in Jan 2024

10/10 Excellent

Mikhail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Lisa, Sunnyvale

Liked: Cleanliness, staff & service, property conditions & facilities
This is a historic hotel in a vibrant city. It’s quaint and comfortable. We’ve stayed there a few times and it’s beautifully decorated for the holidays. My complaints are that the sheets were frayed and the free breakfast wasn’t as good as we’ve had previously.
Stayed 2 nights in Dec 2023

10/10 Excellent

Carole

Stayed 2 nights in Jan 2024

10/10 Excellent

MICHAEL, DUBLIN

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
History and Elegance
Both the National Exchange and the Holbrooke, their other property in Grass Valley, have been beautifully renovated but still have old fashioned charm. Comfortable rooms and great restaurants right in the heart of these interesting gold rush towns.
Stayed 2 nights in Jan 2024

10/10 Excellent

Robert

Stayed 4 nights in Dec 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Super loud, no hot water.
Stayed 1 night in Dec 2023

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing !
This place is beautiful. The drinks were excellent in the bar. The bed was so comfortable. Beautiful rooftop patio overlooking the Main Street. The front desk personnel are so kind. Just amazing, you need to stay here if you come to Nevada city. Come on a Thursday to see the Celtic group play in the bar, they are wonderful.
Bar
Patio
Second floor common area
Christmas decorations
Stayed 1 night in Dec 2023

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newly Renovated Historical Landmark Hotel
The hotel is amazing...inside and out. I stayed about 6 years ago and it was run-down and in need of some love. The newly renovated hotel is beautiful inside and out.
Stayed 1 night in Dec 2023

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly well restored 19th century hotel with all the upgrades. For example, bathrooms were down the hall; now each room has luxury level private bathrooms.
Stayed 3 nights in Dec 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a pricey but great place to stay, especially if you're coming for the Christmas Victorian street faire. Parking is a HUGE issue.
Stayed 2 nights in Dec 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service
Pleasant stay and nice rooms. It is an historical property with a few minor issues. Will stay there again
Stayed 2 nights in Nov 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful historic hotel with exceptional in-hotel dining and bar.
Stayed 2 nights in Nov 2023

10/10 Excellent

Bobby

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
will definitely stay again
Great location within easy walking distance to several restaurants and bars as well as the courthouse, if need be. The hotel’s own restaurant and cocktail bar are both excellent. The room was quieter than I expected from reading other reviews and the decor was a very elegant old-timey style.
Stayed 1 night in Nov 2023

10/10 Excellent

Sherry

Stayed 3 nights in Oct 2023

4/10 Poor

Aida

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Never again
Unfortunately disappointed small room no TV extremely cold , they don’t let you fix the temperature
Stayed 1 night in Oct 2023

8/10 Good

Glen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely upgraded, quaint but with modern amenities
They have a done a great job in updated this hotel that had gotten so run down in the past. All the rooms updated and quaint, but with modern amenities. There was a little hidden fee in there somewhere though
Stayed 1 night in Oct 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly beautifully restored historic hotel. Loved the cabin room! Super cute antiques and very comfortable bed. Bathroom was beautiful, with high quality soaps and shampoo. Very nice restaurant and bar on site was a plus.
Stayed 1 night in Oct 2023

10/10 Excellent

Hollie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So in love with this hotel. Feels like it’s straight out of a movie. The aesthetic is so beautiful. The rooms are very clean and quiet. Staff is really nice and the bar/restaurant is amazing
Stayed 1 night in Oct 2023

10/10 Excellent

christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

lance

Stayed 2 nights in Sep 2023

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great History!
This is a beautiful hotel with a super friendly staff! It was a fun old building transformed into a wonderful destination spot.
Stayed 3 nights in Sep 2023

10/10 Excellent

Lanny, orinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 1 night in Sep 2023

8/10 Good

richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting historic old town feel to the hotel. Very clean and staff was excellent.
Stayed 1 night in Sep 2023