The service is poor, after 10 o'clock in the evening, only one window is open for check-in, there is a long queue, and I have three children, and no one cares at all.
Jiong
2022 年 8 月入住 3 晚
8/10 还可以
jiaju,la paz
与家人出行
2022年06月26日
满意:清洁度、服务设施、住宿条件和设施
Location is good, room is clean. But I am not pleased with front desk while checking in. I booked hotel through Expedia,but front desk staff told me there wasn’t my reservation in hotel system, they made me wait almost half of an hour and told me it wasn’t their fault, finally I can check in after standing almost 30 minutes in front desk. They make me so upset and nervous because they told me they couldn’t find my reservation in their system!
jiaju
2022 年 6 月入住 10 晚
2/10 糟糕
Chiu bun
商务旅客
2022年04月28日
不满意:清洁度、住宿条件和设施、客房舒适度
old hotel
Chiu bun
2022 年 4 月入住 3 晚
4/10 很差
TingHsiang
2021年12月19日
TingHsiang
2021 年 12 月入住 1 晚
4/10 很差
Ayman
2024年06月19日
满意:员工和服务,清洁度
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Ayman
2024 年 6 月入住 3 晚
10/10 超赞
Jacquie
团体旅客
2024年06月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location! Friendly staff !
Jacquie
2024 年 6 月入住 4 晚
10/10 超赞
Katherine,Grayslake
与家人出行
2024年06月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location. Clean hotel with good dining/food options. Very comfortable beds! Concierge service was great! Staff across all roles were very helpful, detailed, and pleasant.