Shenzhen Spa Hotel

"All the staff in this hotel are extremely helpful and polite. I was in the elevator greeted by some staff of the hotel. They went above and beyond, greeted me and offered to help me with the luggage from the elevator to the lobby. You truly feel welcomed by the staff and the culture of this hotel."

"A"

"All the staff at the hotel are friendly and helpful. Was welcomed by front guest gentlemen Jonathon who helped us with our check in and our requests. "

"We stayed an extra night due to the Typhoon. The front desk staff was friendly and helpful. The Chef Concierge Louis was extremely helpful. Will definitely come again. "

"Specifically specified family of 4 for our booking and was giving a room with 1 bed. Had to pay extra for a extra single bed and the 4th person slept on the sofa. "

"Great property!"

"Unbeatable location, beautiful property. Room is very spacious with a view overlooking the city. Staff are helpful. We had a very pleasant check in with Clarence Chu at front desk. This gentleman speaks fluent Cantoneses, Mandarin, English and Spanish- impressive. Our family had 4 rooms reserved. Everyone was pleased with their room. Clarence checked in with us after we got to the room, to make sure things are going well. Just when I thought we won’t see him again. We met him again at lobby and he gave us an umbrella, reminding us it’s rain season. How thoughtful. We would stay there again and hope Clarence will still be there. Lunch at the Lobby restaurant was also delicious. Staffs are very nice and I personally like the live pianist. Very comforting. Overall a 5 stars experience. "

"The hotel is good but the spa is not that high value"

"Perfect environment "