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Artel Hotel by The Red Collection Times Square

2.5 star property
Hotel with free parking, 6-minute walk to Times Square

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Photo gallery for Artel Hotel by The Red Collection Times Square

1 bedroom, premium bedding, in-room safe, blackout curtains
1 bedroom, premium bedding, in-room safe, blackout curtains
Reception
Reception
Front of property
Travelers stay steps from Times Square and Madison Square Garden at Artel Hotel by The Red Collection Times Square. The nearby health club offers a sauna and gym for guests maintaining their routine while exploring the city. Previous visitors consistently praise their experience.

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Housekeeping

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About the area

Map
305 W 39th St, New York, NY, 10018

What's nearby

  • Times Square - 5 min walk - 0.5 km
  • Madison Square Garden - 6 min walk - 0.6 km
  • Broadway - 6 min walk - 0.6 km
  • Empire State Building - 14 min walk - 1.2 km
  • Rockefeller Center - 14 min walk - 1.3 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 1 min walk
  • Penn Station - 9 min walk
  • LaGuardia Airport (LGA) - 39 min drive

Restaurants

  • ‪Beer Authority - ‬1 min walk
  • ‪Wendy’s - ‬1 min walk
  • ‪Angelina Bakery NYC - ‬1 min walk
  • ‪Jollibee - ‬1 min walk
  • ‪Upside Pizza - ‬1 min walk

About this property

Artel Hotel by The Red Collection Times Square

Hotel near Times Square
A short walk from Madison Square Garden and Bryant Park, Artel Hotel by The Red Collection Times Square provides dry cleaning/laundry services, a gym and babysitting. For some rest and relaxation, visit the sauna. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Access to a nearby health club, concierge services and a lift
  • A 24-hour front desk, smoke-free property and luggage storage
Room features
All 78 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches such as free WiFi and air conditioning.
Extra amenities include:
  • Bathrooms with designer toiletries and shower/bath combinations
  • 32-inch flat-screen TVs with cable channels
  • Heating, daily housekeeping and phones

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Reception

Pod Times Square

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  • Restaurant
  • Air conditioning
  • Bar
9.0 out of 10, Wonderful, 4,860 reviews
The price is HK$846
HK$1,177 total
includes taxes & fees
23 Nov - 24 Nov
Pod Times Square

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 85 per day)
  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Sauna

Family friendly

  • Babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 20 floors
  • Built in 1900
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 85 per day (400 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Property is also known as

Artel Hotel Times Square
Lord Moris Times Square Hotel
Artel Hotel by The Red Collection Times Square Hotel
Artel Hotel by The Red Collection Times Square New York
Artel Hotel by The Red Collection Times Square Hotel New York

Frequently asked questions

Is Artel Hotel by The Red Collection Times Square pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at Artel Hotel by The Red Collection Times Square?

Self-parking is free at this property.

What time is check-in at Artel Hotel by The Red Collection Times Square?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Artel Hotel by The Red Collection Times Square?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Artel Hotel by The Red Collection Times Square located?

Located in Manhattan, this hotel is within a 10-minute walk of Madame Tussauds Wax Museum, Times Square and Broadway. Madison Square Garden and Bryant Park are also within 10 minutes. 42 St. - Port Authority Bus Terminal Station is only a 2-minute walk and 34 St. - Penn Station is 5 minutes.

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Artel Hotel by The Red Collection Times Square Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 115 out of 376 reviews
Rating 8 - Good. 117 out of 376 reviews
Rating 6 - Okay. 63 out of 376 reviews
Rating 4 - Poor. 43 out of 376 reviews
Rating 2 - Terrible. 38 out of 376 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 3 nights in Sep 2022

10/10 Excellent

Riven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception service is very good
Stayed 1 night in Aug 2022

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place and good price!

Stay was amazing! neighbors were really inconsiderate and slamming doors at 2am. But hotel handled it really nicely!
Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable for a family of 4

Our family of four (parents and 2 teenage boys) was very comfortable in the larger room with 2 sets of bunk beds. Artel was by far the most affordable option for our family to stay in NYC. Customer service was awesome! We arrived early and stored our luggage until check-in. Also, don't forget to request a fridge if needed!
Stayed 5 nights in Jul 2022

6/10 Okay

Evaldo

Liked: Cleanliness, staff & service
Disliked: Amenities
Very modest Hotel, not visually pleasant, it was very disappointed, was expecting something more artsy ( everything was far from anything artistic). There was no air conditioner in the room, fortunately the weather was pleasant. The "staff " was nice.
Stayed 1 night in Jul 2022

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
Very unique property in a great location. Good value for the price. Just some of the design decisions didn't suit me. I didn't like the concrete floors and there just wasn't enough lighting in the room. However, I did like the bunk beds, that was a nice feature. And the bathroom was very nice with immediate hot water.
Stayed 2 nights in Oct 2022

2/10 Terrible

Carmen

Disliked: Cleanliness, property conditions & facilities
The reserved room was not held for us and we given a dingy room in the basement of the hotel.
Stayed 1 night in Dec 2022

2/10 Terrible

James Douglas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You idiots cancelled my booking TWO DAYS before i landed and you still haven't refunded me. Worst travel company ever. Worst hotel ever. Refund my money and stop sending me these ridiculous requests to rate my stay at a property that YOU CANCELLED!!!

2/10 Terrible

Donald

Disliked: Staff & service, property conditions & facilities
1. Our room had an unfinished concrete floor that looked like it was waiting for carpeting to be installed. 2. The bedroom was so small that you had to climb out the bottom of the bed to get out of it, there was no room on the sides. 3. The front desk staff were very unfriendly on check-in and check-out.
Stayed 1 night in Jul 2022

6/10 Okay

maureen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Like you are in the dorms.

The staff were lovely. We had a bunk bed room. The top sheets and blankets were folded at the foot of the bed so we had to make up our beds. The floor was bare concrete and every noise in the hall and rooms was amplified. The room was smaller than a cruise ship cabin, with no place to sit other than the beds, no closet and no place to put a suitcase other than the floor. The wall in the bathroom needed painting. The room was clean. There was free tea and coffee in the lobby. Not really worth the money we paid.
Stayed 2 nights in Nov 2022

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities
Friendly and helpful staff. Clean and functional room. Amenities were good and just right for a hotel that is only being used as a base point before exploring Manhattan’s tourist venues.
Stayed 4 nights in Dec 2022

4/10 Poor

Kumi

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We found mice in the room, going into our bags. The hotel was able to change the room. Luckily during the busy season, they had a room availability. The hotel lobby had a peculiar smell and looked old and dirty. After checking in and looking at the bed, I thought it did not look clean enough.
Stayed 2 nights in Dec 2022

2/10 Terrible

Maricely

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient. The description on the webpage is not accurate. It did not work for us and we left. It was an unnecessary expense.

10/10 Excellent

Corether

Liked: Cleanliness, staff & service, property conditions & facilities
The most beautiful sight at night outside the window

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked that the property was within walking distance of several popular locations including Time Square and Rockerfeller Plaza. There are excellent food options just across the street from this hotel as well as a 7 Eleven and a drug store. It is a 7 minute walk to Penn Station. The front desk staff was pleasant. It was one of few hotels that had 2 queen size beds in the area for a reasonable price. The rooms are small but not unusual for a NYC hotel. There aren't many amenities at the hotel, but you are so close to everything it doesn't even matter. You can store your luggage at this hotel and they have a great check out time. I have no complaints. If I were to do another long weekend in NYC, I would definitely stay here again.
Stayed 3 nights in Nov 2022

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Small boutique hotel, off the beaten path but only a couple blocks to the subway station and Times Square. Staff helped to book limo service to the airport that was cheaper than Uber/Lyft. Beds were comfortable and cleaning staff did a great job. Our shower was slow to drain, but that was a small thing.
Stayed 4 nights in Nov 2022

10/10 Excellent

Gale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are really nice.
Stayed 1 night in Nov 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

great location to times square, metro and theaters

The building is unique. It has an IKEA feel. It was a fabulous location! It was clean and the beds were good. My only issue was we reserved 2 full/queen bedroom and that is not what we got. We checked in around 10pm. At first they suggested are 21 yr old kid sleep on the floor for the 1st of 3 nights. Then she found a king and bunk bed room. She said we could move to a different room on the 2nd day, but we declined. The bunk bed and king room was fine. However, my anciety was high for about three minutes thinking about my kid having to sleep on the concrete floors (the rooms do not have carpet or laminate, just untreated concrete). But it all worked out in the end. Another perk, is it is across from a 7-11.
Stayed 3 nights in Nov 2022

2/10 Terrible

Joann

Disliked: Property conditions & facilities
The lighting is very poor. The safe was sitting on the floor and was not secured to the wall and moved when you used it. The bed was the most uncomfortable bed ever.
Stayed 2 nights in Nov 2022

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a hidden jem in the heart of manhattan. Great personnel, location is prime. Room was small, but it was more than enough. It was clean, without any “hotel” smells you can feel at some hotels. I have already recommended this place to my friends who travel to NYC, and would come back here again myself. If you need just a good, convenient and basic place to stay while you explore the city or running your errands, look no further.
Stayed 1 night in Nov 2022

6/10 Okay

Tracy

Liked: Cleanliness, staff & service
.
Stayed 3 nights in Nov 2022

6/10 Okay

Sabrina

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The location was close to places. The floor inside the room was cement no flooring or carpet. No hot water.
Stayed 4 nights in Nov 2022

4/10 Poor

Stephanie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Dont do it

I will not stay here again nor recommend it. Cement floors???!! Ewww. And not like, finished, trying to look nice floors. No. Unfinished. Like someone tore up the carpet and left it. Who wants to take ur shoes off at night and walk on that?! Room was incredibly tiny. Not comfortable for a group of 4 on a girls trip. Literally tripped over each other. No where to put luggage. Lighting SUCKED. Digging through a bag or suitcase in a half dark room with ZERO space is not fun. Location was not great either. And no secure entry late at night. Oh, lol! And they had someone vacuuming the main lobby during check out time. The extremely tight, cramped lobby. When we were checking out we were 1 group of 3, clammoring each other, the vacuuming employee and the vacuum cord 🙄 I visit NYC atleast 5 times a year. You can definitely get better for the $$.
Stayed 2 nights in Nov 2022

2/10 Terrible

Renata

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible! The bunk bed room looks like a prison!
Stayed 1 night in Nov 2022

10/10 Excellent

Coralia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sus ropas de camas y toallas limpias y cambian todos los días
Stayed 3 nights in Oct 2022