Newburgh Hotel with Pool

"Everything is fine "

"Check-in went super smooth, breakfast was great! I was expecting continental but hot food was available both weekend days. The high light was the patience the night staff had when faced with a challenging group. Manager Claudine is a Leader in the building I saw her supporting staff while assuring us our stay will be great."

"The staff at breakfast would serve the coffee once and rarely came to fill up the cups unless we asked. I feel that there is staff shortage."

"From the moment we checked in we were greeted by Judith. She was calm, sweet and very helpful. For the entire stay she always had a smile on her face. Made us feel very welcomed. The room was spacious and the hotel bar had a great vibe. The only drawback was our room was on the backside of the hotel and the view was of a cemetery. Definitely recommend this hotel."

"The lady at the reception was extremely nice. Breakfast was ok, nothing too special. The room we were given had a weird smell but the hotel treated us really nicely and we got a replacement almost immediately. Overall good experience "

"I’ve been staying here for years ,since it was a Holiday Inn, so I’ve seen this place deteriorate. Got a room with a particularly bad mattress and there was a leak causing a very wet area at the side of the bed. The place used to be great but it’s quickly deteriorating with no apparent care to fix it up . It’s sad to see . Parking lot needs repair. ALL CARPETS NEED STEAM CLEANING !!!! Desperately! Truth be told , the only way to save this place is to close it down and completely redo it . That’s why Holiday Inn sold it . They knew that’s what it needed . "

"All good"

"Clara and Alyson were friendly and accommodating. Great staff and service. Place was extraordinarily clean. Would definitely return. "

"The design of the room made it impossible to watch TV and control it from bed. Very odd. "