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Hotel Express Newcastle Gateshead

2.5 star property
A peaceful garden retreat in Newcastle's business district where travelers can enjoy attentive service while staying connected with modern amenities

Choose dates to view prices

Hotel Express Newcastle Gateshead is in the business district, offering a quiet garden space contrasting the city energy. Guests appreciate the helpful staff, in-room WiFi, and the convenience of concierge services and a 24-hour front desk.

Reviews

6.0 out of 10

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Room service
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Double Room, Ensuite

Individually decorated, individually furnished, laptop workspace

Double Room, Ensuite

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Ensuite

Individually decorated, individually furnished, laptop workspace

Twin Room, Ensuite

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Ensuite

Individually decorated, individually furnished, laptop workspace

Family Room, Ensuite

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
3 bedrooms
  • 183 sq ft
  • 3 bedrooms
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Triple Room, Ensuite ( Room)

Individually decorated, individually furnished, laptop workspace

Triple Room, Ensuite ( Room)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Triple Room, Shared Bathroom

Individually decorated, individually furnished, laptop workspace

Triple Room, Shared Bathroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room, Shared Bathroom

Individually decorated, individually furnished, laptop workspace

Double Room, Shared Bathroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, Shared Bathroom

Individually decorated, individually furnished, laptop workspace

Single Room, Shared Bathroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • 300 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, Shared Bathroom (Triple 1 Double/1 Single)

Individually decorated, individually furnished, laptop workspace

Family Room, Shared Bathroom (Triple 1 Double/1 Single)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • 391 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Twin Room, Shared Bathroom

Individually decorated, individually furnished, laptop workspace

Twin Room, Shared Bathroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
  • 388 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite, Ensuite (Sleeps 6)

Individually decorated, individually furnished, laptop workspace

Executive Suite, Ensuite (Sleeps 6)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
  • City view
  • 498 sq ft
  • Sleeps 6
  • 6 Single Beds

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About the area

Located in Gateshead, Hotel Express Newcastle Gateshead is in the city centre and near a metro station. St. James' Park and Gateshead Millennium Bridge are local landmarks, and travellers looking to shop may want to visit Chinatown and Eldon Square Shopping Centre. Looking to enjoy an event or a game while in town? See what's happening at Gateshead International Stadium or Utilita Arena Newcastle. Visit our Gateshead travel guide
Map
Cuthbert St, Gateshead, England, NE8 1AF

What's nearby

  • Sage Gateshead featuring theatre scenes and interior views
    The Glasshouse
    18 min walk - 1.6 km
  • Castle Keep featuring a city and heritage architecture
    Castle Keep
    3 min drive - 2.0 km
  • St. James\' Park showing a city and modern architecture
    St. James' Park
    4 min drive - 2.7 km
  • Quayside showing modern architecture, a river or creek and a bridge
    Quayside
    4 min drive - 2.3 km
  • Utilita Arena Newcastle
    14 min walk - 1.2 km

Getting around

  • St James Station
    3 min drive
  • Dunston Station
    4 min drive
  • Newcastle (NCL-Newcastle Intl.)
    20 min drive

Restaurants

  • The Tilley Stone
    14 min walk
  • The Staiths Cafe
    15 min walk
  • Good Brews
    14 min walk
  • Chow Chow
    13 min walk
  • Mantra Thai Dining Restaurant
    3 min drive

About this property

Hotel Express Newcastle Gateshead

Hotel near St. James' Park
Hotel Express Newcastle Gateshead provides a garden and more. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • English breakfast (surcharge), self-parking (surcharge) and express check-out
  • Concierge services, tour/ticket information and luggage storage
  • A front desk safe, a 24-hour front desk and a vending machine
  • Guest reviews say great things about the helpful staff
Room features
All rooms are individually furnished, and include comforts such as laptop-friendly workspaces and bathrobes, as well as perks such as free WiFi and desk chairs.
More amenities include:
  • Showers, free toiletries and hairdryers
  • Wardrobes/cupboards, electric kettles and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Secured, covered parking on site (GBP 3 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:30 AM to 9:30 AM on weekends; GBP 7 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for GBP 25.0 per day

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 7 per person
  • Covered self-parking fee: GBP 3 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Property Registration Number 09475683

We should mention

This property does not have any lifts

Property is also known as

Express Newcastle Gateshead
Hotel Express Newcastle Gateshead Hotel
Hotel Express Newcastle Gateshead Gateshead
Hotel Express Newcastle Gateshead Hotel Gateshead

Frequently asked questions

How much is parking at Hotel Express Newcastle Gateshead?

Self-parking is available for GBP 3 per day. Limited spots are available.

What time is check-in at Hotel Express Newcastle Gateshead?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Express Newcastle Gateshead?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Express Newcastle Gateshead located?

Located in the heart of Gateshead, this hotel is within 1 mile (2 km) of Saltwell Park, Life Science Centre and The Glasshouse. Newcastle-upon-Tyne St. Mary's Cathedral and Newcastle-upon-Tyne Discovery Museum are also within 1 mile (2 km). Central Station is 26 minutes by foot and Central Station is 26 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Express Newcastle Gateshead Reviews

6.0

6.2

Cleanliness

8.0

Location

7.2

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 68 out of 367 reviews
Rating 8 - Good. 88 out of 367 reviews
Rating 6 - Okay. 56 out of 367 reviews
Rating 4 - Poor. 55 out of 367 reviews
Rating 2 - Terrible. 100 out of 367 reviews

Reviews

10/10 Excellent

Siobione J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

It was a good experience and worth the money! The staff are great and the location is convenient due to local transport.
Stayed 1 night in Mar 2025

8/10 Good

Mark

Friendly staff and an excellent location
Stayed 1 night in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's was comfortable no problems.
Stayed 1 night in Sep 2025

6/10 Okay

Catherine

Liked: Staff & service
Disliked: Property conditions & facilities
It was basic but worked for the short stay. The staff were excellent, very helpful
Stayed 2 nights in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap Hotel great location to city centre
Stayed 1 night in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money, clean shared bathroom. Good location and pleasant staff
Stayed 1 night in May 2024

8/10 Good

alan

Liked: Cleanliness, staff & service, room comfort

Great for price.

For £40 i couldnt fault it.polite enough clean and tidy bedding and towels were fresh. And is was quiet.
Stayed 1 night in Mar 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Express Hotel, Express Service.

The room and en-suite were clean. The bed was firm and comfortable and the sheets were clean. The staff are first class and happy to help. Only one personal complaint, the area outside the window is the smoking area and with it being hot, I had to keep the window open which meant the smell of tobacco and weed would fill the room and the loud conversations were annoying. I am although happy to recommend the hotel.
Stayed 2 nights in Jul 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service
Very nice friendly staff on Reception, Sahil and Mir. The hotel served its3purpose for5 hours to sleep
Stayed 1 night in Feb 2025

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A decent place to stay

A well-kept hotel in a pretty good location, just over 20 mins from Newcastle city centre.
Stayed 1 night in Jul 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, room comfort

Good cheap clean room

Clean warm room. Happy with it and at £36 a bargain. Would stay again.
Stayed 1 night in Jan 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Newcastle stay.

Very kind and helpful service. Very enjoyable and good stay thank you.
Stayed 2 nights in Oct 2023

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great as always. Stayed bank holiday and was really really quiet. Staff are friendly and helpful. Ideal.
Stayed 1 night in Aug 2024

4/10 Poor

Lesley

Disliked: Cleanliness, property conditions & facilities, room comfort
Staff were not very welcoming, almost dismissive but helpful in the end so that was good. Rooms are not as picturesque as shown or very clean but bedding was absolutely fine. Lacked towels, no bath mat for leaking shower tray but the water was hot! Plenty of toiletries etc. Could make a tea or coffee but no water, nothing in vending machine and nowhere around to buy anything so go prepared! You are in the middle of a heavy traffic area and no facilities. Beds / pillows are not comfortable unless you like it beyond firm and with the surrounding noise / from the roads etc. just forget getting any sleep. It’s fine for a pit stop but nothing more.
Stayed 1 night in Oct 2025

10/10 Excellent

Keighley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Certainly not the ritz but the staff couldnt do enough to make our stay comfortable. Beds were comfy, rooms warm. Water pressure a bit low in the shower but it was clean and close enough to city centre. You get what you pay for and to put our heads down at night and get showered it was a perfect room for us.
Stayed 3 nights in Feb 2025

6/10 Okay

Terry

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Hotel Express

Great location to travel around local areas. Staff were so friendly and accomodating to your stay. You just had to ask and they were more than helpful. Its a converted care home with signs of wear and tear. Some rooms would challenge people. But to be fair staff relocated us on this visit. The breakfast is excellent value if booked in advance and is plentiful. For the price its offered at a reasonable rate. Well worth a visit.
Stayed 3 nights in Mar 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I believe in you get what you pay for. For the price we paid, we were very happy with the room. 24/7 reception service was also excellent. A bit further out from main Quayside- a 25 minute walk.
Stayed 1 night in Jul 2024

4/10 Poor

Susan

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff were all friendly and helpful and there are no complaints there! The surrounding area wasn’t the best and there was nowhere close to go for food etc. The hotel is being redecorated which is great, however the room we stayed was either still in the process or had just been finished as there were broken and stained ceiling tiles, the shower and bathroom floor were not clean and paint spills were very noticeable. The layout made it seem like everything was just shoved in and the radiator covered by a desk. We kept seeing what appeared to be blue flashing lights similar to emergency vehicles throughout the night which alongside the local area didn’t help us in feeling safe. We did discover that the blue lights were security lights. The access to the disabled parking space was blocked by a skip and work vans were taking up space making parking difficult The cost was low budget but you can still have high standards
Stayed 1 night in Oct 2025

6/10 Okay

Howell

Liked: Cleanliness, staff & service

Quiet, safe place to stay

Hotel is quiet, clean and safe. Staff were very friendly and helpful. There are few mod cons and shared bathrooms etc and no dining facilities. As long as you know what you're getting in advance its fine.
Stayed 2 nights in May 2024

10/10 Excellent

Mervyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honesty after we left things in the room. It was also very clean and tidy.
Stayed 1 night in Oct 2023

4/10 Poor

Arif

Liked: Staff & service

Bed bugs made us not stay

Came over to stay the night for GNR in the family room, as we were 5 people. * Bathroom stank, we even bought our own air freshener. * the bathroom didn't have a lock * At least one of the blankets was not clean with marks * nit pick: the bathroom did need some modernisation * to top it of there were loads of bed bugs, which resulted us in leaving the hotel and drop my family back home in a 2 hr drive, and ended not staying We're not fussy people but the bed bugs was the key issue that made us leave. But I listed all the issues we faced, so that if can help others. It was suggested that the manager would call, but nothing Nevertheless the staff were very good, and cooperative
Stayed 1 night in Sep 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and tidy showed low on pressure

Room was very clean and tidy, all the appliances worked fine the only issue i had was the shower had low pressure but it work fine just wish it had more pressure
Stayed 1 night in Oct 2024

6/10 Okay

Neil

Liked: Staff & service
Shower water pressure was not good at all, and some of the cleaning was poor. However the bed was very comfy and we slept well
Stayed 1 night in Feb 2024

2/10 Terrible

Robert

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Shared bathroom had broken toilet seat, blocked shower drain and mouldy wall. Bedroom tv missing, overheated even with rad off. Paper thin walls. Noisy pipes. Sleepless night. Staff were polite.
Stayed 1 night in Oct 2024

8/10 Good

Paul

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

2 star budget hotel in need of make over

Budget level hotel. Bit disappointed that Google rate at 3*, but would be surprised with 2 stars. Friendly staff and it's clean but all looks tired and worn & in desperate need of major make over. Painted over damp around window, bottom of bathroom door frame rotting, rust on shower pipe work. Also our room was right alongside main road so quite a bit of noise.
Stayed 1 night in Mar 2024