10/10 Excellent
Samantha
18 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
Samantha
Stayed 1 night in Jan 2026
Malmaison Newcastle
4.0 star property
This stylish boutique hotel on Quayside balances relaxation with rejuvenation through its spa treatments and local cuisine experiences
Choose dates to view prices
Photo gallery for Malmaison Newcastle
Malmaison Newcastle offers a peaceful retreat with an on-site spa for massages and aromatherapy. Guests can keep fit at the gym or savor British cuisine at the Brasserie. Travelers love the helpful staff, excellent breakfast, and the hotel's convenient location.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
- Spa
- Pet-friendly
- Free Wi-Fi
- Air-conditioning
- Gym
The current price is HK$736
HK$736
HK$884 total
includes taxes & fees
22 Mar - 23 Mar
Room options
Available filters for rooms
Showing 10 of 10 rooms
View all photos for Standard Double Room
Standard Double Room
9.29.2 out of 10
Wonderful
73 reviews
(73 reviews)
Highlights
Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
- 194 sq ft
- Sleeps 2
- 1 Double Bed
View all photos for Standard Twin Room
Standard Twin Room
9.49.4 out of 10
Exceptional
9 reviews
(9 reviews)
Highlights
Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
- 194 sq ft
- Sleeps 2
- 2 Single Beds
View all photos for Bridge View Room
Bridge View Room
9.69.6 out of 10
Exceptional
17 reviews
(17 reviews)
Highlights
Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
- River view
- 194 sq ft
- Sleeps 2
- 1 Double Bed
View all photos for Bridge View Twin
Bridge View Twin
Highlights
Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
- River view
- 194 sq ft
- Sleeps 2
- 2 Single Beds
View all photos for Club Deluxe
Club Deluxe
9.69.6 out of 10
Exceptional
15 reviews
(15 reviews)
Highlights
Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
Electric kettle
- 258 sq ft
- Sleeps 3
- 1 King Bed
View all photos for Standard Double Double
Standard Double Double
9.89.8 out of 10
Exceptional
6 reviews
(6 reviews)
Highlights
Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
- 258 sq ft
- Sleeps 3
- 2 Single Beds
View all photos for Club Deluxe Bridge View
Club Deluxe Bridge View
9.09.0 out of 10
Wonderful
27 reviews
(27 reviews)
Highlights
Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
Electric kettle
- River view
- 267 sq ft
- Sleeps 3
- 1 King Bed
View all photos for Junior Suite
Junior Suite
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
Highlights
Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
Electric kettle
- 280 sq ft
- Sleeps 3
- 1 King Bed OR 1 Queen Bed
View all photos for Suite
Suite
8.88.8 out of 10
Excellent
5 reviews
(5 reviews)
Highlights
Separate sitting area
Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
- 323 sq ft
- Sleeps 3
- 1 King Bed
View all photos for Signature Suite
Signature Suite
Highlights
Separate sitting area
Air conditioning
Free cots/infant beds
Plasma TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
- 1 bedroom
- Sleeps 3
- 1 King Bed
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About the area
Located in Quayside, a neighbourhood in Newcastle-upon-Tyne, Malmaison Newcastle is near a train station. Newcastle-upon-Tyne Theatre Royal and Laing Art Gallery are cultural highlights, and travellers looking to shop may want to visit Bigg Market and Northumberland Street. Seven Stories and Life Science Centre are also worth visiting. Visit our Newcastle-upon-Tyne travel guide
104 Quayside, Newcastle-upon-Tyne, England, NE1 3DX
What's nearby
Quayside2 min walk - 0.2 km
BALTIC Centre for Contemporary Art3 min walk - 0.3 km
Gateshead Millennium Bridge3 min walk - 0.3 km
The Glasshouse4 min walk - 0.4 km
Northumbria University6 min walk - 0.6 km
Getting around
- Manors Station9 min walk
- Manors Station10 min walk
- Newcastle (NCL-Newcastle Intl.)17 min drive
Restaurants
- The Glasshouse6 min walk
- Khai Khai6 min walk
- The Bridge Tavern7 min walk
- Pitcher & Piano Newcastle2 min walk
- Greggs4 min walk
About this property
Malmaison Newcastle
Upscale boutique hotel near Quayside
Located close to St. James' Park, Malmaison Newcastle provides dry cleaning/laundry services, a bar and a gym. Indulge in a manicure/pedicure, a facial and a Swedish massage at the on-site spa. The on-site British cuisine restaurant, Chez Mal Brasserie, offers breakfast, lunch and dinner. In addition to conference space, guests can connect to free in-room WiFi.
Additional perks include:
- Full breakfast (surcharge), self-parking (surcharge) and a 24-hour front desk
- A front desk safe, a banquet hall and wedding services
- Smoke-free property, tour/ticket information and luggage storage
- Guest reviews speak highly of the breakfast, helpful staff and location
Room features
All 122 rooms boast comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
- Bathrooms with baths or showers and free toiletries
- Plasma TVs with premium channels
- Electric kettles, daily housekeeping and desks
Awards and affiliations
Eco-certified property
This property participates in Green Tourism Programme – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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Property amenities
Internet
- Available in all rooms: Free WiFi and wired internet
- Available in some public areas: Free WiFi and wired internet
Parking and transport
- Height restrictions apply for on-site parking
- Onsite parking available only on request
- Parking on site (GBP 10 per night)
- Limited on-site self parking
Food and drink
- Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
- A bar/lounge
- A restaurant
Restaurants on site
- Chez Mal Brasserie
- Mal Bar
Things to do
- Full-service spa
- Gym
Family friendly
- Laundry facilities
Conveniences
- 24-hour front desk
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Tour and ticket assistance
- Wedding services
Business services
- 1,259 square feet of conference space
Full-service spa
- Aromatherapy
- Deep-tissue massages
- Facials
- Hot stone massages
- Manicures/pedicures
- Spa open select days
- Swedish massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Lift
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible registration desk
More
- 1 building
- 9 floors
- Banquet hall
- Smoke-free property
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
Bathroom
- Bathtub or shower
- Free toiletries
- Hair dryer
- Private bathroom
- Shampoo
- Soap
- Toilet paper
- Towels provided
Entertainment
- Plasma TV with premium satellite channels
Food and drink
- 24-hour room service
- Coffee/tea maker
- Electric kettle
More
- Air conditioning (climate-controlled)
- Desk
- Iron/ironing board
- Phone
- Safe
Policies
Check-in
Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed on Monday and Tuesday:
- Full-service spa
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per night.
Payment types at the property
Important information
Optional extras
- Fee for full breakfast: from approximately GBP 23 for adults and from GBP 12 for children
- Self-parking fee: GBP 10 per night
- Pet fee: GBP 25 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: GBP 30.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Property is also known as
Malmaison Newcastle Hotel Newcastle-upon-Tyne
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel Newcastle-upon-Tyne
Frequently asked questions
Is Malmaison Newcastle pet-friendly?
Yes, Malmaison Newcastle allows dogs (limit 1 total). There's a fee of GBP 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at Malmaison Newcastle?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Malmaison Newcastle on 22 Mar 2026 start from HK$736, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Malmaison Newcastle?
Self-parking is available for GBP 10 per night.
What time is check-in at Malmaison Newcastle?
Check-in start time: 3 PM; check-in end time: midnight.
What time is check-out at Malmaison Newcastle?
Checkout is at 11:00 AM.
Where is Malmaison Newcastle located?
Located in Quayside, this spa hotel is within 1 mile (2 km) of Quayside and St. James' Park. Gateshead Millennium Bridge and BALTIC Centre for Contemporary Art are also within 5 minutes. Manors Station is 10 minutes by foot and Central Station is 15 minutes.
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Reviews
Malmaison Newcastle Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.8
Amenities
9.2
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 687 out of 1006 reviews
10 - Excellent
687
Rating 8 - Good. 197 out of 1006 reviews
8 - Good
197
Rating 6 - Okay. 77 out of 1006 reviews
6 - Okay
77
Rating 4 - Poor. 28 out of 1006 reviews
4 - Poor
28
Rating 2 - Terrible. 17 out of 1006 reviews
2 - Terrible
17
Reviews
10/10 Excellent
SHIRLEY
6 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Clean, newly decorated and friendly staff
SHIRLEY
Stayed 1 night in Feb 2026
10/10 Excellent
geoffrey
29 Dec 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel, in great quayside location with easy access to Newcastle City!
geoffrey
Stayed 2 nights in Dec 2025
8/10 Good
sharron
25 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
Immaculately clean and amazing staff
sharron
Stayed 1 night in Jan 2026
10/10 Excellent
HELEN
1 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities
Excellent welcome by reception staff, super clean and comfortable room. Parking in the car park immediately opposite was really easy in allocated hotel spaces and only £6 for the night.
Would highly recommend!
HELEN
Stayed 1 night in Jan 2026
10/10 Excellent
James
4 Jan 2026
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room - very comfy bed!
James
Stayed 1 night in Jan 2026
8/10 Good
Christopher
19 Dec 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great night in a wonderful hotel in a very special city, especially at Christmas! The Christmas meal was fabulous, our room large and comfortable and staff everywhere were smiley and helpful!
Christopher
Stayed 1 night in Nov 2025
10/10 Excellent
Janice
11 Oct 2025
Liked: Staff & service
Very nice and clean and comfortable hotel
Janice
Stayed 1 night in Oct 2025
10/10 Excellent
Haswell
24 Oct 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Haswell
Stayed 3 nights in Oct 2025
10/10 Excellent
Alex
3 Nov 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean room, comfy bed, brilliant shower
Alex
Stayed 1 night in Oct 2025
8/10 Good
Carole
29 Dec 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and wonderful breakfast on Christmas morning. The whole hotel was very festive which together with the friendly staff made this a special stay. The room was dark and quiet so we had a good night sleep.
The only slight frustration was the size of the bathroom (toilet and sink being v close together) though the bath and shower were very good.
Carole
Stayed 1 night in Dec 2025
10/10 Excellent
Peter
8 Nov 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big clean spacious room with a super comfortable bed and an excellent view. Staff nice a friendly
Peter
Stayed 1 night in Nov 2025
10/10 Excellent
Judie
1 Sept 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Judie
Stayed 3 nights in Aug 2025
10/10 Excellent
Richard
20 Oct 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely rooms. Very tasty food. Really nice cocktails.
Richard
Stayed 1 night in Oct 2025
10/10 Excellent
Sarah
28 Jun 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and very helpful staff.
Sarah
Stayed 1 night in Jun 2025
10/10 Excellent
Paul
14 Oct 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room great and service first class
Paul
Stayed 1 night in Oct 2025
10/10 Excellent
Simon
27 Jul 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a great location, within walking distance of bars and restaurants
Simon
Stayed 1 night in Jul 2025
10/10 Excellent
David
11 Nov 2025
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I have just spent 3 nights at Malmaison Newcastle whilst visiting relatives in Newcastle. I can honestly say we had a wonderful visit the staff at the hotel were fantastic including Teresa & Aimee in the dining room and Claire on reception.
Many thanks to all concerned,
Best wishes,
Dave & Jean.
David
Stayed 3 nights in Nov 2025
10/10 Excellent
Simon
25 Jul 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, usual Newcastle friendly welcome, especially the Irish lady in the restaurant at breakfast!! Wouldn’t stay anywhere else in the Toon!
Simon
Stayed 1 night in Jul 2025
8/10 Good
Robert
20 Jul 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location overlooking the river.
Robert
Stayed 3 nights in Jul 2025
10/10 Excellent
Catherine
15 Oct 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely breakfast cooked to order.
Room fabulous.
Lovely friendly and professional service
Catherine
Stayed 1 night in Oct 2025
10/10 Excellent
Robert
6 Jul 2025
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent, very nice hotel
Saturday night stay, booked standard room it was gorgeous very modern and comfortable. Location is fantastic for some food and drinks round Quayside and then market on the Sunday. Will stay again.
Robert
Stayed 1 night in Jul 2025
10/10 Excellent
Sally
20 Oct 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, felt very luxurious. Staff friendly especially the breakfast team who provided excellent service. Everywhere clean and well maintained. Main tv had Chromecast but would have liked to use other smart tv options to log in
Sally
Stayed 1 night in Oct 2025
10/10 Excellent
Jinelle
22 Jul 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Reno's! Rooms are so spacious! Lovely cafe and bar!
Jinelle
Stayed 1 night in Jul 2025
10/10 Excellent
Stuart
16 Feb 2025
Lovely hotel, great staff who were very helpful
Stuart
Stayed 1 night in Feb 2025