My wife and I had a poor experience at this hotel. The first day of checking in they said my reservation was not paid online when I had a payment confirmation. I ended up having to pay in cash and was treated like there was some error. I have booked through hotels.com many times and have never had issues until this hotel. The room was clean enough and the a/c was fine. The problem was you can hear EVERYTHING that happens in the hotel. Someone using the bathroom, the front desk phone ringing, or someone talking in the hallway. My wife and I got zero sleep the second night because of our neighbors deciding to host a party and made noise all night. I told them to close their door and to please be quiet, but it was pointless. The front desk did nothing about it. The internet connection is quite poor, and we did not have service for the majority of the time. I would not recommend staying here due to the poor service, slow/non-existent internet, and the noise present throughout the entire building.