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“staff were not helpful pool was cold rats were running around ”

“Amazing spa, stunning room, staff was super friends. 10/10”

“very nice place and customer service is very fast, I response the refrigerator issue and they give me a new one immediately. very sweet ”

“The property was peaceful and felt out of the way, but access to cars using Grab was always easy and fast, and inexpensive. The hotel was helpful in arranging transportation from Hanoi airport to the hotel, and from the hotel to Hanoi Old Quarter, which was cheaper than four of us taking a bus. The food was good, and the staff were incredibly friendly. Our room was clean, with bottled water added every day. The AC doesn’t run when you aren’t in the room, so it’s hot when you get back after a……

“Très bel hôtel ”

“The hotel is very cozy and cute. The rooms are comfortable and have the essential amenities. You feel like traveling back in time as the house has this feeling with its doors and windows made out of wood. The breakfast is plentiful. ”

“The room was very comfortable, the grounds were pretty and well cared for, the people who work here are warm and friendly. I would definitely recommend ”

“Nice spacious bungalow tucked away at the base of the escarpment. Used the dip pool to cool off and whilst lying on the loungers we were treated to the sights and sounds of mountain goats and wild birds. Breakfast is a varied assortment of soup, fried foods, sweet treats, fruits, juice and coffee. All of the team are friendly, attentive and keen to assist with whatever you need. Dragon mountain is walkable and Trang An biat station is a short bike ride.”

“The luxury at this property was amazing. It felt so quiet and secluded. My wife and I were travelling without our children and this resort was exactly what we needed to unwind. The room was very large and comfortable and every night they would put out mosquito nets. I get devoured by mosquitos whenever I travel but I didn't seem to have any issues here. The breakfast options were good and the restaurant was good too.”

“Great experience at Hidden Charm Hotel, staff were friendly and the room was tidy and clean. Location of hotel is very convenient to nearby tourist spots such as Tam Coc for boat tour and Hang Mua for hiking. Definitely one of the best hotels in Ninh Binh.”

“Great”

“I stayed in the new section of the hotel in a deluxe quadruple room. The room was big and spacious and breakfast was a bonus. I usually stay at 5 star large branded hotels, so I was a little apprehensive booking a boutique style hotel even though the reviews were great, however after I arrived, it did not disappoint. I was so impressed by their friendliness, service and value for money. The location is so central and convenient and in walking distance to shops, restaurants and literally a 2min……

“The Breakfast is not good need to improve.”