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"Nice stay, very close to Hirafu Welcome area and ski resort, staff were nice gave us early check in however they did made a mistake telling us that check in is at 1pm when its actually 3pm. Our room has a private onsen facing Mt Yotei which is great"

"Perfect for a solo traveler looking to ski/snowboard Niseko United. "

"Hotel is huge. The ski in and ski out is positive, the onsen is good, but I don’t think it is a natural hot spring as they claimed to be in north building. The room is just average at best, the toilet room smells bad, that shows the staff doesn’t clean well. The hotel has a few restaurants, but their food all very mediocre. The breakfast buffet is very crowded, don’t understand why they can’t not open the other restaurant place for breakfast too. The on-site ski rental place is twice expensive as the outside rental store just about 5 minutes away. And the staff there is so bad, the ones in the premium rental store are just sitting there staring at you as if they are the customers. Overall, this is not a hotel with good service. But they have the monopoly in the resort. They know people don’t have choice, but keep coming. "

"Very small room for 3 people with 3 suitcases, could barely move in the room, bathroom also very small. Cost of breakfast very expensive."

"Ski slope shuttles came every 15min and were great. Breakfast was good. Rooms were well designed for storage and very clean. Huge bonus was heated radiator in room for drying wet ski equipment. Ski equipment storage room for skis and boots was very warm and convenient on ground floor next to bus pickup. "

"spacious room. Convenient snow gear locker. Nice onsen"

"Wonderful hotel with excellent, large well provisioned rooms. TVs connected to streaming services. True ski-in and out via magic carpet; helpful ski valet. Nice onsen, although indoor and smaller it was very private and not crowded. No convenience store on site to purchase basics but able to get drinks and make purchases at the bar. "

"Anupuri was 2 min drive or shuttle. Def the best slope for the family and the big boys. Staff was great super helpful. They emailed us regularly asking what we needed and what tours to book. Noa. Was super friendly and also Reese. Big bath tube. To soak in after the slopes. In house breakfast. Had good selection of cereals and hot eggs bacon toast and fruit... very quite and the views are amazing thanks agian def be going back"

"Clean and spacious room. Nice onsen."